Updating to 21.05.3 yields blank webpage #2330

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opened 2026-02-05 03:41:30 +03:00 by OVERLORD · 5 comments
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Originally created by @max-d-stephens on GitHub (Jul 23, 2021).

After installing php8.0.8 web interface still loaded fine. after updating via the tutorial (https://www.bookstackapp.com/docs/admin/updates/) web link yields a blank default login page. The following error is given on update.

BSupdate

SYSTEM INFORMATION
Debian 10 bionic man running on VMWare
Bookstack current ver 0.30.5
PHP current ver 7.2.24

Originally created by @max-d-stephens on GitHub (Jul 23, 2021). After installing php8.0.8 web interface still loaded fine. after updating via the tutorial (https://www.bookstackapp.com/docs/admin/updates/) web link yields a blank default login page. The following error is given on update. <img width="1249" alt="BSupdate" src="https://user-images.githubusercontent.com/87876868/126831602-fe20a4b0-589f-416a-a640-e9c15611cbd8.png"> SYSTEM INFORMATION Debian 10 bionic man running on VMWare Bookstack current ver 0.30.5 PHP current ver 7.2.24
OVERLORD added the 🐕 Support label 2026-02-05 03:41:30 +03:00
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@Abijeet commented on GitHub (Jul 25, 2021):

@max-d-stephens - This appears to be a permission issue. Are you using the same user to update as you did to install?

Also note that the minimum PHP version is 7.3

@Abijeet commented on GitHub (Jul 25, 2021): @max-d-stephens - This appears to be a permission issue. Are you using the same user to update as you did to install? Also note that the minimum PHP version is 7.3
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@max-d-stephens commented on GitHub (Jul 27, 2021):

PHP was updated to 8 prior to updating Bookstack.

@max-d-stephens commented on GitHub (Jul 27, 2021): PHP was updated to 8 prior to updating Bookstack.
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@max-d-stephens commented on GitHub (Jul 27, 2021):

I will try with same user as install.

@max-d-stephens commented on GitHub (Jul 27, 2021): I will try with same user as install.
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@ssddanbrown commented on GitHub (Jul 27, 2021):

@max-d-stephens It's possible that maybe you have two PHP versions installed at the same time. It may also be worth checking:

  • Permissions on the <bookstack_install>/vendor directory and the contents within. If the user that you're running composer install as does not have permission to edit the contents of that folder you may get that error message.
  • Composer version (composer --version, Should be above version 2 ideally).
@ssddanbrown commented on GitHub (Jul 27, 2021): @max-d-stephens It's possible that maybe you have two PHP versions installed at the same time. It may also be worth checking: - Permissions on the `<bookstack_install>/vendor` directory and the contents within. If the user that you're running `composer install` as does not have permission to edit the contents of that folder you may get that error message. - Composer version (`composer --version`, Should be above version 2 ideally).
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@ssddanbrown commented on GitHub (Aug 14, 2021):

Since there's been no follow-up I'm going to close this. If the issue remains and is something you still require to be fixed please open a new issue, referencing this one.

@ssddanbrown commented on GitHub (Aug 14, 2021): Since there's been no follow-up I'm going to close this. If the issue remains and is something you still require to be fixed please open a new issue, referencing this one.
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Reference: starred/BookStack#2330