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Unable to upload images #2018
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opened 2026-02-05 02:32:13 +03:00 by OVERLORD
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Reference: starred/BookStack#2018
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Originally created by @killadelphia on GitHub (Jan 6, 2021).
Getting "An error occurred uploading the image" when trying to paste or upload images. I updated to 0.31.0 yesterday and it caused me some issues involving the artisan migration. I had to drop a couple of tables in order to get Bookstack working again (I was getting HTTP error 500). Once the migration completed everything seemed to be working and intact but I am unable to upload any images.
Here is the error I am getting in laravel.log:
And here is the ls -l for my storage folder:
Thanks in advance for any assistance.
@ssddanbrown commented on GitHub (Jan 7, 2021):
Hi @killadelphia,
Do you get any errors when running the
composer installstep of the update commands?Additionally, could you post the output of running
git statuswithin the bookstack install directory?@jsreynolds commented on GitHub (Jan 8, 2021):
Whew. Fought this for a while myself to no avail. Here is my git status:
Here is the log:
@killadelphia commented on GitHub (Jan 9, 2021):
Thanks for the quick reply Dan, it's been a busy couple of days for me. Here is the output for
composer installand here is the output from
git status@ssddanbrown commented on GitHub (Jan 9, 2021):
@jsreynolds @killadelphia Thanks for confirming both.
Could you check if you have a
bootstrap/cache/config.phpfile within your BookStack install? If you do, delete this. Let me know if you did and if that fixes things if it did exist.@jsreynolds commented on GitHub (Jan 11, 2021):
@ssddanbrown
Hello, I had the config.php file, and I deleted it, rebooted, tried changing an image again in the user area (which was what was failing for me) and now it works.
Thank you!
@killadelphia commented on GitHub (Jan 11, 2021):
@ssddanbrown I did have the config.php file. I removed it and updated to 0.31.3 and now uploading images is working correctly again. Thanks!
@ssddanbrown commented on GitHub (Jan 12, 2021):
@jsreynolds @killadelphia Ah great, thanks both for confirming. Means you might have ran
php artisan config:cacheor something similar at some point. That does improve performance but you do have to be aware to clear the caches on updates.