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HTTP ERROR 500 #1679
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Originally created by @Blade2021 on GitHub (Apr 24, 2020).
Describe the bug
HTTP ERROR 500 when going to site. I upgraded to the latest and greatest, updated my php to version 7.4, installed all the dependents (as far as I know).
Steps To Reproduce
Going to site, I get HTTP ERROR 500
Expected behavior
I would intend for the site to load as it did before updating.
Screenshots
None.
Your Configuration (please complete the following information):
Additional context
I've had this issue before. I believe I had to play with file permissions to get it to work but can't remember which files had to be adjusted.
@ssddanbrown commented on GitHub (Apr 24, 2020):
Hi @Blade2021,
If you think this may be due to permissions, The following directories (And all subdirectories) need to be writable by BookStack:
bootstrap/cachestoragepublic/uploadsIf running Ubuntu you can generall achieve this by running the below from your BookStack install directory:
@Blade2021 commented on GitHub (Apr 24, 2020):
Hello @ssddanbrown
I appreciate the quick follow up. I have ran that command but i'm not seeing any changes on my end. I believe chown was the ticket to getting it working last time but I'm not sure.
I added the debug line to my .env and moved the old larvellog to a new filename but i'm not seeing any logs being generated. I also restarted apache to try to force it to update the log.
@ssddanbrown commented on GitHub (Apr 24, 2020):
@Blade2021 If the 500 error page, that you see, a default-looking white one? Or does the BookStack header still show?
@ssddanbrown commented on GitHub (Apr 24, 2020):
@Blade2021 If it's a default white one, You'll be better checking the apache log, often found here on Ubuntu:
@Blade2021 commented on GitHub (Apr 24, 2020):
Ahh! good call!
I pasted the output of the log file here. Dissecting it now.
https://pastebin.com/xpH4Pvy4
From the looks of it, looks like the main issue is:
PHP Parse error: syntax error, unexpected '=' in /var/www/BookStack/vendor/laravel/framework/src/Illuminate/Support/Arr.php$@ssddanbrown commented on GitHub (Apr 25, 2020):
@Blade2021 My guess is that maybe BookStack is running on an older, not supported, version of PHP? I know you stated a PHP version of 7.4 but the output was from the command line, Is Apache using PHP7.4 or is it using an older version of PHP that's still on the system?
@Blade2021 commented on GitHub (Apr 26, 2020):
@ssddanbrown
When I run php -v it says 7.4 but i'll double check.
@ssddanbrown commented on GitHub (Apr 26, 2020):
Yeah, That will show the command line php version, The version Apache is using can be quite different.
@Blade2021 commented on GitHub (Apr 27, 2020):
Well solved that problem but broke another. I have another site that is using php7.0 so disabling php7.0 globally isn't going to work. Do you know of a way to make php7.4 run for that virtual host? I did a quick search but every answer was going a completely different direction.
@ssddanbrown commented on GitHub (Apr 27, 2020):
@Blade2021 BookStack will work down to php7.2, So if the other app at least works up to 7.2 maybe you could use that as a common-compatible version?
Otherwise, Have never done mulitple PHP versions on apache, only on Nginx. This guide looks sensible:
https://tecadmin.net/install-multiple-php-version-apache-ubuntu/
You could leave the default version for apache as php 7.0 then only follow the guide for the BookStack install & php7.4, to reduce setup required.
@ssddanbrown commented on GitHub (Jun 30, 2020):
Since this conversation has gone quiet, I'll close this off.