Installation problem - White page and "Permission denied" #1624

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OVERLORD · 2026-02-05T01:27:29+03:00

OVERLORD commented

2026-02-05 01:27:29 +03:00

Originally created by @ghost on GitHub (Apr 3, 2020).

Hello everyone, I have installed BookStack correctly on my Debian VPS.
But, when I try to go to the main folder (public), it shows a blank page and nginx gives this error:

2020/04/03 15:46:21 [error] 20279#20279: *23 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught ErrorException: file_put_contents(/var/www/html/BookStack/storage/framework/views/c36ffba2ab4ad4afa587fb2bd945bbf67e93de0a.php): failed to open stream: Permission denied in /var/www/html/BookStack/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:133 Stack trace: #0 [internal function]: Illuminate\Foundation\Bootstrap\HandleExceptions->handleError() #1 /var/www/html/BookStack/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(133): file_put_contents() #2 /var/www/html/BookStack/vendor/laravel/framework/src/Illuminate/View/Compilers/BladeCompiler.php(129): Illuminate\Filesystem\Filesystem->put() #3 /var/www/html/BookStack/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(51): Illuminate\View\Compilers\BladeCompiler->compile() #4 /var/www/html/BookStack/vendor/facade/ignition/src/Views/Engines/CompilerEngine.php(36): Illuminate\View\Engines\CompilerEngine->get()

I correctly set up my nginx site config and my database settings. Dependencies are correctly installed. But I don't know how to proceed to fix this error...
I already tried to chmod the specified files/folders and find something online about this issue. but it didn't help.

Is there a way to solve it? Thanks a lot :)

Originally created by @ghost on GitHub (Apr 3, 2020). Hello everyone, I have installed BookStack correctly on my Debian VPS. But, when I try to go to the main folder (public), it shows a blank page and nginx gives this error: `2020/04/03 15:46:21 [error] 20279#20279: *23 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught ErrorException: file_put_contents(/var/www/html/BookStack/storage/framework/views/c36ffba2ab4ad4afa587fb2bd945bbf67e93de0a.php): failed to open stream: Permission denied in /var/www/html/BookStack/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:133 Stack trace: #0 [internal function]: Illuminate\Foundation\Bootstrap\HandleExceptions->handleError() #1 /var/www/html/BookStack/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(133): file_put_contents() #2 /var/www/html/BookStack/vendor/laravel/framework/src/Illuminate/View/Compilers/BladeCompiler.php(129): Illuminate\Filesystem\Filesystem->put() #3 /var/www/html/BookStack/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(51): Illuminate\View\Compilers\BladeCompiler->compile() #4 /var/www/html/BookStack/vendor/facade/ignition/src/Views/Engines/CompilerEngine.php(36): Illuminate\View\Engines\CompilerEngine->get()` I correctly set up my nginx site config and my database settings. Dependencies are correctly installed. But I don't know how to proceed to fix this error... I already tried to chmod the specified files/folders and find something online about this issue. but it didn't help. Is there a way to solve it? Thanks a lot :)

OVERLORD added the 🐕 Support label 2026-02-05 01:27:29 +03:00

OVERLORD closed this issue

2026-02-05 01:27:30 +03:00

OVERLORD commented

2026-02-05 01:27:34 +03:00

@ssddanbrown commented on GitHub (Apr 4, 2020):

Hi @FedericoGB25,

To run BookStack PHP will need permission to write to the storage/, bootstrap/cache & public/uploads folders within your BookStack installation.

You should be able to set the correct permissions by running the below within your BookStack install directory:

sudo chown www-data:www-data -R bootstrap/cache public/uploads storage && sudo chmod -R 755 bootstrap/cache public/uploads storage

If that doesn't work I'll probably need a little more information about your setup, in regards to how PHP is configured.

@ssddanbrown commented on GitHub (Apr 4, 2020): Hi @FedericoGB25, To run BookStack PHP will need permission to write to the `storage/`, `bootstrap/cache` & `public/uploads` folders within your BookStack installation. You should be able to set the correct permissions by running the below within your BookStack install directory: ```bash sudo chown www-data:www-data -R bootstrap/cache public/uploads storage && sudo chmod -R 755 bootstrap/cache public/uploads storage ``` If that doesn't work I'll probably need a little more information about your setup, in regards to how PHP is configured.

OVERLORD commented

2026-02-05 01:27:37 +03:00

@ghost commented on GitHub (Apr 4, 2020):

It worked. Thank you so much! :)

@ghost commented on GitHub (Apr 4, 2020): It worked. Thank you so much! :)

OVERLORD commented

2026-02-05 01:27:42 +03:00

@ssddanbrown commented on GitHub (Apr 4, 2020):

@FedericoGB25 Wonderful! I'll therefore close this off.

@ssddanbrown commented on GitHub (Apr 4, 2020): @FedericoGB25 Wonderful! I'll therefore close this off.

OVERLORD commented

2026-02-05 01:27:44 +03:00

@donzepedro commented on GitHub (Oct 19, 2021):

@ssddanbrown unfortunately it cannot help me =(

@donzepedro commented on GitHub (Oct 19, 2021): @ssddanbrown unfortunately it cannot help me =(

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Reference: starred/BookStack#1624