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Code Issues 783 Packages Projects Releases 22 Wiki Activity

[BUG] Face Recognition Thumbnails Missing #907

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opened 2026-02-04 23:29:23 +03:00 by OVERLORD · 12 comments
OVERLORD commented 2026-02-04 23:29:23 +03:00
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Originally created by @esmoyer on GitHub (Jun 4, 2023).

The bug

Not sure when it happened, but it appears the thumbnails for the people recognized by face recognition are not being displayed. I have re-ran the jobs to re-create the thumbnails, scan faces, update storage template, etc. is there something else I might be missing?

I get a bunch of these errors in the log when loading the Explore page; so it seems it keeps trying to find a thumbnail file that doesn't exist despite re-creating thumbnails and rescanning faces...

Error: ENOENT: no such file or directory, stat '/photos/thumbs/b0891801-39d9-49ba-a72a-bcdda6d910e7/cd37d11c-a7c2-44e3-8f11-b41277872541.jpeg'
06/03/2023 9:07:08 PM
[Nest] 517  - 06/03/2023, 9:07:08 PM   ERROR [ExceptionsHandler] ENOENT: no such file or directory, stat '/photos/thumbs/b0891801-39d9-49ba-a72a-bcdda6d910e7/6c5ccf0e-e1d2-42e7-99a1-d4929fa6755f.jpeg'

image

The OS that Immich Server is running on

Debian

Version of Immich Server

1.59.1

Version of Immich Mobile App

1.59.1

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:release
    command: ["start-server.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    environment:
      - NODE_ENV=production
    depends_on:
      - redis
      - database
      - typesense
    restart: unless-stopped

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:release
    command: ["start-microservices.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    environment:
      - NODE_ENV=production
    depends_on:
      - redis
      - database
      - typesense
    restart: unless-stopped

  immich-machine-learning:
    container_name: immich_machinelearning
    image: ghcr.io/immich-app/immich-machine-learning:release
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /appdata/immich/modelcache:/cache
    env_file:
      - .env
    environment:
      - NODE_ENV=production
    restart: unless-stopped

  immich-web:
    container_name: immich_web
    image: ghcr.io/immich-app/immich-web:release
    entrypoint: ["/bin/sh", "./entrypoint.sh"]
    env_file:
      - .env
    restart: unless-stopped

  typesense:
    container_name: immich_typesense
    image: typesense/typesense:0.24.0
    environment:
      - TYPESENSE_API_KEY=${TYPESENSE_API_KEY}
      - TYPESENSE_DATA_DIR=/data
    logging:
      driver: none
    volumes:
      - /appdata/immich/tsdata:/data
    restart: unless-stopped

  redis:
    container_name: immich_redis
    image: redis:6.2
    restart: unless-stopped

  database:
    container_name: immich_postgres
    image: postgres:14
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      PG_DATA: /var/lib/postgresql/data
    volumes:
      - /appdata/immich/pgdata:/var/lib/postgresql/data
    restart: unless-stopped

  immich-proxy:
    container_name: immich_proxy
    image: ghcr.io/immich-app/immich-proxy:release
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL
    ports:
      - 8555:8080
    logging:
      driver: none
    depends_on:
      - immich-server
    restart: unless-stopped

Your .env content

###################################################################################
# Database
###################################################################################

DB_HOSTNAME=immich_postgres
DB_USERNAME=
DB_PASSWORD=
DB_DATABASE_NAME=immich

# Optional Database settings:
# DB_PORT=5432

###################################################################################
# Redis
###################################################################################

REDIS_HOSTNAME=immich_redis

# Optional Redis settings:
# REDIS_PORT=6379
# REDIS_DBINDEX=0
# REDIS_PASSWORD=
# REDIS_SOCKET=

###################################################################################
# Upload File Location
#
# This is the location where uploaded files are stored.
###################################################################################

UPLOAD_LOCATION=/mnt/media/photos/Immich

###################################################################################
# Typesense
###################################################################################
TYPESENSE_API_KEY=
# TYPESENSE_ENABLED=false

###################################################################################
# Reverse Geocoding
#
# Reverse geocoding is done locally which has a small impact on memory usage
# This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable
# This ranges from 0-3 with 3 being the most precise
# 3 - Cities > 500 population: ~200MB RAM
# 2 - Cities > 1000 population: ~150MB RAM
# 1 - Cities > 5000 population: ~80MB RAM
# 0 - Cities > 15000 population: ~40MB RAM
####################################################################################

# DISABLE_REVERSE_GEOCODING=false
# REVERSE_GEOCODING_PRECISION=3

####################################################################################
# WEB - Optional
#
# Custom message on the login page, should be written in HTML form.
# For example:
# PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>demo@demo.de</i><br>Password: <i>demo</i>"
####################################################################################

PUBLIC_LOGIN_PAGE_MESSAGE=

####################################################################################
# Alternative Service Addresses - Optional
#
# This is an advanced feature for users who may be running their immich services on different hosts.
# It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers.
# Note: immich-microservices is bound to 3002, but no references are made
####################################################################################

IMMICH_WEB_URL=http://immich-web:8555
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003

####################################################################################
# Alternative API's External Address - Optional
#
# This is an advanced feature used to control the public server endpoint returned to clients during Well-known discovery.
# You should only use this if you want mobile apps to access the immich API over a custom URL. Do not include trailing slash.
# NOTE: At this time, the web app will not be affected by this setting and will continue to use the relative path: /api
# Examples: http://localhost:3001, http://immich-api.example.com, etc
####################################################################################

#IMMICH_API_URL_EXTERNAL=http://localhost:3001

Reproduction steps

1. Upload Photos
2. Click Explore Page
3. See missing thumbnails
...

Additional information

No response

Originally created by @esmoyer on GitHub (Jun 4, 2023). ### The bug Not sure when it happened, but it appears the thumbnails for the people recognized by face recognition are not being displayed. I have re-ran the jobs to re-create the thumbnails, scan faces, update storage template, etc. is there something else I might be missing? I get a bunch of these errors in the log when loading the Explore page; so it seems it keeps trying to find a thumbnail file that doesn't exist despite re-creating thumbnails and rescanning faces... ``` Error: ENOENT: no such file or directory, stat '/photos/thumbs/b0891801-39d9-49ba-a72a-bcdda6d910e7/cd37d11c-a7c2-44e3-8f11-b41277872541.jpeg' 06/03/2023 9:07:08 PM [Nest] 517 - 06/03/2023, 9:07:08 PM ERROR [ExceptionsHandler] ENOENT: no such file or directory, stat '/photos/thumbs/b0891801-39d9-49ba-a72a-bcdda6d910e7/6c5ccf0e-e1d2-42e7-99a1-d4929fa6755f.jpeg' ``` ![image](https://github.com/immich-app/immich/assets/17444085/a9398913-9811-4693-9d1c-b132d65ac9a0) ### The OS that Immich Server is running on Debian ### Version of Immich Server 1.59.1 ### Version of Immich Mobile App 1.59.1 ### Platform with the issue - [X] Server - [ ] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:release command: ["start-server.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env environment: - NODE_ENV=production depends_on: - redis - database - typesense restart: unless-stopped immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:release command: ["start-microservices.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env environment: - NODE_ENV=production depends_on: - redis - database - typesense restart: unless-stopped immich-machine-learning: container_name: immich_machinelearning image: ghcr.io/immich-app/immich-machine-learning:release volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /appdata/immich/modelcache:/cache env_file: - .env environment: - NODE_ENV=production restart: unless-stopped immich-web: container_name: immich_web image: ghcr.io/immich-app/immich-web:release entrypoint: ["/bin/sh", "./entrypoint.sh"] env_file: - .env restart: unless-stopped typesense: container_name: immich_typesense image: typesense/typesense:0.24.0 environment: - TYPESENSE_API_KEY=${TYPESENSE_API_KEY} - TYPESENSE_DATA_DIR=/data logging: driver: none volumes: - /appdata/immich/tsdata:/data restart: unless-stopped redis: container_name: immich_redis image: redis:6.2 restart: unless-stopped database: container_name: immich_postgres image: postgres:14 env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} PG_DATA: /var/lib/postgresql/data volumes: - /appdata/immich/pgdata:/var/lib/postgresql/data restart: unless-stopped immich-proxy: container_name: immich_proxy image: ghcr.io/immich-app/immich-proxy:release environment: # Make sure these values get passed through from the env file - IMMICH_SERVER_URL - IMMICH_WEB_URL ports: - 8555:8080 logging: driver: none depends_on: - immich-server restart: unless-stopped ``` ### Your .env content ```Shell ################################################################################### # Database ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME= DB_PASSWORD= DB_DATABASE_NAME=immich # Optional Database settings: # DB_PORT=5432 ################################################################################### # Redis ################################################################################### REDIS_HOSTNAME=immich_redis # Optional Redis settings: # REDIS_PORT=6379 # REDIS_DBINDEX=0 # REDIS_PASSWORD= # REDIS_SOCKET= ################################################################################### # Upload File Location # # This is the location where uploaded files are stored. ################################################################################### UPLOAD_LOCATION=/mnt/media/photos/Immich ################################################################################### # Typesense ################################################################################### TYPESENSE_API_KEY= # TYPESENSE_ENABLED=false ################################################################################### # Reverse Geocoding # # Reverse geocoding is done locally which has a small impact on memory usage # This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable # This ranges from 0-3 with 3 being the most precise # 3 - Cities > 500 population: ~200MB RAM # 2 - Cities > 1000 population: ~150MB RAM # 1 - Cities > 5000 population: ~80MB RAM # 0 - Cities > 15000 population: ~40MB RAM #################################################################################### # DISABLE_REVERSE_GEOCODING=false # REVERSE_GEOCODING_PRECISION=3 #################################################################################### # WEB - Optional # # Custom message on the login page, should be written in HTML form. # For example: # PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>demo@demo.de</i><br>Password: <i>demo</i>" #################################################################################### PUBLIC_LOGIN_PAGE_MESSAGE= #################################################################################### # Alternative Service Addresses - Optional # # This is an advanced feature for users who may be running their immich services on different hosts. # It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers. # Note: immich-microservices is bound to 3002, but no references are made #################################################################################### IMMICH_WEB_URL=http://immich-web:8555 IMMICH_SERVER_URL=http://immich-server:3001 IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003 #################################################################################### # Alternative API's External Address - Optional # # This is an advanced feature used to control the public server endpoint returned to clients during Well-known discovery. # You should only use this if you want mobile apps to access the immich API over a custom URL. Do not include trailing slash. # NOTE: At this time, the web app will not be affected by this setting and will continue to use the relative path: /api # Examples: http://localhost:3001, http://immich-api.example.com, etc #################################################################################### #IMMICH_API_URL_EXTERNAL=http://localhost:3001 ``` ### Reproduction steps ```bash 1. Upload Photos 2. Click Explore Page 3. See missing thumbnails ... ``` ### Additional information _No response_
OVERLORD commented 2026-02-04 23:29:29 +03:00
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@alextran1502 commented on GitHub (Jun 4, 2023):

Can you please make sure your mount at UPLOAD_LOCATION is accessible in the containers?

@alextran1502 commented on GitHub (Jun 4, 2023): Can you please make sure your mount at `UPLOAD_LOCATION` is accessible in the containers?
OVERLORD commented 2026-02-04 23:29:33 +03:00
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@esmoyer commented on GitHub (Jun 4, 2023):

Wow, quick response! It is. Everything else seems to work great, including the thumbnails for the actual photos, it's just the thumbnails for the faces that don't. I can just wipe and re-deploy if need be, maybe I borked something.

@esmoyer commented on GitHub (Jun 4, 2023): Wow, quick response! It is. Everything else seems to work great, including the thumbnails for the actual photos, it's just the thumbnails for the faces that don't. I can just wipe and re-deploy if need be, maybe I borked something.
OVERLORD commented 2026-02-04 23:29:37 +03:00
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@alextran1502 commented on GitHub (Jun 4, 2023):

Hmm, even when you run the facial recognition job for ALL the faces still don't show thumbnail?

@alextran1502 commented on GitHub (Jun 4, 2023): Hmm, even when you run the facial recognition job for `ALL` the faces still don't show thumbnail?
OVERLORD commented 2026-02-04 23:29:47 +03:00
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@esmoyer commented on GitHub (Jun 4, 2023):

Yep, I have done both the ALL and MISSING, but no luck on either. I even went as far as doing the same for all the other jobs.

@esmoyer commented on GitHub (Jun 4, 2023): Yep, I have done both the ALL and MISSING, but no luck on either. I even went as far as doing the same for all the other jobs.
OVERLORD commented 2026-02-04 23:29:51 +03:00
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@alextran1502 commented on GitHub (Jun 4, 2023):

Does restarting the stack help at all?

@alextran1502 commented on GitHub (Jun 4, 2023): Does restarting the stack help at all?
OVERLORD commented 2026-02-04 23:29:55 +03:00
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@alextran1502 commented on GitHub (Jun 4, 2023):

The thumbnails are generated by the microservices container, so unless something is wrong with the microservies container, this is a pretty strange error

@alextran1502 commented on GitHub (Jun 4, 2023): The thumbnails are generated by the `microservices` container, so unless something is wrong with the `microservies` container, this is a pretty strange error
OVERLORD commented 2026-02-04 23:29:57 +03:00
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@esmoyer commented on GitHub (Jun 4, 2023):

Negative. Hmmm...Is there a way to purge those or is it possible to nuke the DB and have it scan everything again? I'm actually re-downloading my takeout from Google again so will probably start from scratch, but at least wanted to see if this happened to anyone else and if there would be a fix, in case it would happen again.

@esmoyer commented on GitHub (Jun 4, 2023): Negative. Hmmm...Is there a way to purge those or is it possible to nuke the DB and have it scan everything again? I'm actually re-downloading my takeout from Google again so will probably start from scratch, but at least wanted to see if this happened to anyone else and if there would be a fix, in case it would happen again.
OVERLORD commented 2026-02-04 23:29:58 +03:00
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@alextran1502 commented on GitHub (Jun 4, 2023):

When you run the Recognize Faces job it removed all faces and starts fresh. So unless the mount is broken, I am unsure what is going on. This is the first report of this error instance

@alextran1502 commented on GitHub (Jun 4, 2023): When you run the `Recognize Faces` job it removed all faces and starts fresh. So unless the mount is broken, I am unsure what is going on. This is the first report of this error instance
OVERLORD commented 2026-02-04 23:30:06 +03:00
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@esmoyer commented on GitHub (Jun 4, 2023):

Interesting. Okay, well I will just assume I probably did something to mess it up and will start fresh. Appreciate the input!

@esmoyer commented on GitHub (Jun 4, 2023): Interesting. Okay, well I will just assume I probably did something to mess it up and will start fresh. Appreciate the input!
OVERLORD commented 2026-02-04 23:30:11 +03:00
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@alextran1502 commented on GitHub (Jun 4, 2023):

You can leave the issue opened until you resolve the issue if you'd like. I don't mind. Let me know it things go

@alextran1502 commented on GitHub (Jun 4, 2023): You can leave the issue opened until you resolve the issue if you'd like. I don't mind. Let me know it things go
OVERLORD commented 2026-02-04 23:30:14 +03:00
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@esmoyer commented on GitHub (Jun 4, 2023):

Sounds good, will do!

@esmoyer commented on GitHub (Jun 4, 2023): Sounds good, will do!
OVERLORD commented 2026-02-04 23:30:17 +03:00
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@esmoyer commented on GitHub (Jun 4, 2023):

I tried changing the storage label on my user and ran the update to storage migration and then ran the face detect again and it seems to be working now...which is kind of weird as it doesn't appear the thumbnails are stored under the storage label anyway. I am going to blame it on something I did and will try to keep track better, in case it happens again.

@esmoyer commented on GitHub (Jun 4, 2023): I tried changing the storage label on my user and ran the update to storage migration and then ran the face detect again and it seems to be working now...which is kind of weird as it doesn't appear the thumbnails are stored under the storage label anyway. I am going to blame it on something I did and will try to keep track better, in case it happens again.
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Reference: immich-app/immich#907
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