Authorized Devices Unknown #8131

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opened 2026-02-05 13:32:58 +03:00 by OVERLORD · 0 comments
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Originally created by @ppskj178 on GitHub (Dec 25, 2025).

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

Image Image

In the User Management page, current mobile devices are being labeled as "unknown" under Authorized Devices. This is happening for 4 out of 5 users, affecting both iOS and Galaxy devices. Interestingly, older devices and browser logins are still showing up normally.

Separately, I found that date formats don't change even after switching the language to English, likely because they are tied to the device or browser's regional settings.

The OS that Immich Server is running on

Ubuntu 22.04.5 LTS with proxmox lxc

Version of Immich Server

v2.4.1

Version of Immich Mobile App

v2.0.1

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

No response

Your docker-compose.yml content

#
# WARNING: To install Immich, follow our guide: https://docs.immich.app/install/docker-compose
#
# Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.

name: immich-stable

services:
  immich-server:
    container_name: immich_stable_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    devices:
      - /dev/dri:/dev/dri
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/data/upload
      - ${LIBRARY_LOCATION}:/data/library
      - ${BACKUP_LOCATION}:/data/backups
      - ${THUMB_LOCATION}:/data/thumbs
      - ${ENCODED_VIDEO_LOCATION}:/data/encoded-video
      - ${PROFILE_LOCATION}:/data/profile
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_stable_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, rocm, openvino, rknn] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://docs.immich.app/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, rocm, openvino, openvino-wsl, rknn] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_stable_redis
    image: docker.io/valkey/valkey:8-bookworm@sha256:fea8b3e67b15729d4bb70589eb03367bab9ad1ee89c876f54327fc7c6e618571
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_stable_postgres
    image: ghcr.io/immich-app/postgres:14-vectorchord0.4.3-pgvectors0.2.0@sha256:41eacbe83eca995561fe43814fd4891e16e39632806253848efaf04d3c8a8b84
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
      # Uncomment the DB_STORAGE_TYPE: 'HDD' var if your database isn't stored on SSDs
      # DB_STORAGE_TYPE: 'HDD'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    shm_size: 128mb
    restart: always

volumes:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://docs.immich.app/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/data/photo/upload
LIBRARY_LOCATION=/data/photo/library
BACKUP_LOCATION=/data/photo/backups
THUMB_LOCATION=./library/thumbs
ENCODED_VIDEO_LOCATION=./library/encoded-video
PROFILE_LOCATION=./library/profile

# The location where your database files are stored. Network shares are not supported for the database
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Asia/Seoul

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

just look User Management page

Relevant log output


Additional information

No response

Originally created by @ppskj178 on GitHub (Dec 25, 2025). ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug <img width="369" height="119" alt="Image" src="https://github.com/user-attachments/assets/947274ae-bb38-4f54-af09-5a5a3d1009d4" /> <img width="341" height="118" alt="Image" src="https://github.com/user-attachments/assets/9086f5c6-9e24-43ce-86de-d8d250b3bff3" /> In the User Management page, current mobile devices are being labeled as "unknown" under Authorized Devices. This is happening for 4 out of 5 users, affecting both iOS and Galaxy devices. Interestingly, older devices and browser logins are still showing up normally. Separately, I found that date formats don't change even after switching the language to English, likely because they are tied to the device or browser's regional settings. ### The OS that Immich Server is running on Ubuntu 22.04.5 LTS with proxmox lxc ### Version of Immich Server v2.4.1 ### Version of Immich Mobile App v2.0.1 ### Platform with the issue - [x] Server - [ ] Web - [ ] Mobile ### Device make and model _No response_ ### Your docker-compose.yml content ```YAML # # WARNING: To install Immich, follow our guide: https://docs.immich.app/install/docker-compose # # Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. name: immich-stable services: immich-server: container_name: immich_stable_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding devices: - /dev/dri:/dev/dri volumes: # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file - ${UPLOAD_LOCATION}:/data/upload - ${LIBRARY_LOCATION}:/data/library - ${BACKUP_LOCATION}:/data/backups - ${THUMB_LOCATION}:/data/thumbs - ${ENCODED_VIDEO_LOCATION}:/data/encoded-video - ${PROFILE_LOCATION}:/data/profile - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - '2283:2283' depends_on: - redis - database restart: always healthcheck: disable: false immich-machine-learning: container_name: immich_stable_machine_learning # For hardware acceleration, add one of -[armnn, cuda, rocm, openvino, rknn] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://docs.immich.app/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, rocm, openvino, openvino-wsl, rknn] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always healthcheck: disable: false redis: container_name: immich_stable_redis image: docker.io/valkey/valkey:8-bookworm@sha256:fea8b3e67b15729d4bb70589eb03367bab9ad1ee89c876f54327fc7c6e618571 healthcheck: test: redis-cli ping || exit 1 restart: always database: container_name: immich_stable_postgres image: ghcr.io/immich-app/postgres:14-vectorchord0.4.3-pgvectors0.2.0@sha256:41eacbe83eca995561fe43814fd4891e16e39632806253848efaf04d3c8a8b84 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_INITDB_ARGS: '--data-checksums' # Uncomment the DB_STORAGE_TYPE: 'HDD' var if your database isn't stored on SSDs # DB_STORAGE_TYPE: 'HDD' volumes: # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file - ${DB_DATA_LOCATION}:/var/lib/postgresql/data shm_size: 128mb restart: always volumes: model-cache: ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://docs.immich.app/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=/data/photo/upload LIBRARY_LOCATION=/data/photo/library BACKUP_LOCATION=/data/photo/backups THUMB_LOCATION=./library/thumbs ENCODED_VIDEO_LOCATION=./library/encoded-video PROFILE_LOCATION=./library/profile # The location where your database files are stored. Network shares are not supported for the database DB_DATA_LOCATION=./postgres # To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List # TZ=Asia/Seoul # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password # Please use only the characters `A-Za-z0-9`, without special characters or spaces DB_PASSWORD=postgres # The values below this line do not need to be changed ################################################################################### DB_USERNAME=postgres DB_DATABASE_NAME=immich ``` ### Reproduction steps just look User Management page ### Relevant log output ```shell ``` ### Additional information _No response_
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Reference: immich-app/immich#8131