restore missing pictures #8090

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opened 2026-02-05 13:31:38 +03:00 by OVERLORD · 0 comments
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Originally created by @Funkster120 on GitHub (Dec 19, 2025).

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

I reconfigured authentification and users.
Searched for a way to Integrate the External Library from old user to new user.
Deleted External Library on old user, 6 local pictures where left, couple thousands missing.
Finally found a way to move the existing library since this method is not documented in the FAQ anymore: https://web.archive.org/web/20231228060416/https://immich.app/docs/FAQ/#how-can-i-move-all-data-photos-persons-albums-from-one-user-to-another.
Followed the steps as described.
What exactly happend with the missing pictures and how do I get them into the new profile?

The OS that Immich Server is running on

docker

Version of Immich Server

latest

Version of Immich Mobile App

no mobile app

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

No response

Your docker-compose.yml content

default config, nothing fancy

Your .env content

database names, user and password. Thats it!

Reproduction steps

Create external Library for user A , delete External Library for user A, Create user B, transfer user information for the external library in database from user A to B, make sure all your pictures are missing

Relevant log output


Additional information

No response

Originally created by @Funkster120 on GitHub (Dec 19, 2025). ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug I reconfigured authentification and users. Searched for a way to Integrate the External Library from old user to new user. Deleted External Library on old user, 6 local pictures where left, couple thousands missing. Finally found a way to move the existing library since this method is not documented in the FAQ anymore: https://web.archive.org/web/20231228060416/https://immich.app/docs/FAQ/#how-can-i-move-all-data-photos-persons-albums-from-one-user-to-another. Followed the steps as described. What exactly happend with the missing pictures and how do I get them into the new profile? ### The OS that Immich Server is running on docker ### Version of Immich Server latest ### Version of Immich Mobile App no mobile app ### Platform with the issue - [x] Server - [ ] Web - [ ] Mobile ### Device make and model _No response_ ### Your docker-compose.yml content ```YAML default config, nothing fancy ``` ### Your .env content ```Shell database names, user and password. Thats it! ``` ### Reproduction steps Create external Library for user A , delete External Library for user A, Create user B, transfer user information for the external library in database from user A to B, make sure all your pictures are missing ### Relevant log output ```shell ``` ### Additional information _No response_
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Reference: immich-app/immich#8090