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Samsung S22 crashes and reboots while the app is open. #7966

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opened 2026-02-05 13:26:23 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 13:26:23 +03:00
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Originally created by @zekageri on GitHub (Nov 30, 2025).

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

App version: 2.3.0 build.3027
Server version: 2.3.1 ( on a raspberry pi 5 with raid 5 ssd )
Android: Samsung s22 ( fresh app install with fresh account )

Keeps crashing if the app is open but my whole phone restarts not just the app.

Log shows

Details

Instance of 'FlutterErrorDetails'
Exception: PlatformException(IOException, java.io.IOException: android.os.OperationCanceledException: The operation has been canceled., Cause: android.os.OperationCanceledException: The operation has been canceled., Stacktrace: java.io.IOException: android.os.OperationCanceledException: The operation has been canceled.
	at android.graphics.ImageDecoder$CallableSource.createImageDecoder(ImageDecoder.java:615)
	at android.graphics.ImageDecoder.decodeBitmapImpl(ImageDecoder.java:1858)
	at android.graphics.ImageDecoder.decodeBitmap(ImageDecoder.java:1850)
	at android.content.ContentResolver.loadThumbnail(ContentResolver.java:4210)
	at android.content.ContentResolver.loadThumbnail(ContentResolver.java:4194)
	at B3.w.d(Unknown Source:0)
	at app.alextran.immich.images.ThumbnailsImpl.a(Unknown Source:132)
	at e4.j.run(Unknown Source:20)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:524)
	at java.util.concurrent.FutureTask.run(FutureTask.java:317)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1156)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:651)
	at java.lang.Thread.run(Thread.java:1119)
Caused by: android.os.OperationCanceledException: The operation has been canceled.
	at android.os.CancellationSignal.throwIfCanceled(CancellationSignal.java:59)
	at android.content.ContentResolver.openTypedAssetFileDescriptor(ContentResolver.java:2052)
	at android.content.ContentResolver.openTypedAssetFile(ContentResolver.java:1963)
	at android.content.ContentResolver.lambda$loadThumbnail$0(ContentResolver.java:4211)
	at android.content.ContentResolver$$ExternalSyntheticLambda0.call(D8$$SyntheticClass:0)
	at android.graphics.ImageDecoder$CallableSource.createImageDecoder(ImageDecoder.java:610)
	... 12 more
, null)
Library: image resource service
Context: Instance of 'ErrorDescription'

Stack Trace

#0      ThumbnailApi.requestImage (package:immich_mobile/platform/thumbnail_api.g.dart:77)
<asynchronous suspension>
#1      LocalImageRequest.load (package:immich_mobile/infrastructure/loaders/local_image_request.dart:19)
<asynchronous suspension>
#2      CancellableImageProviderMixin.loadRequest (package:immich_mobile/presentation/widgets/images/image_provider.dart:61)
<asynchronous suspension>
#3      ImageStreamCompleter.setImage (package:flutter/src/painting/image_stream.dart:724)
<asynchronous suspension>

The OS that Immich Server is running on

Raspberry PI OS ( raspberry pi 5 ~ 8gb )

Version of Immich Server

2.3.1

Version of Immich Mobile App

2.3.0 build.3027

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

Samsung S22

Your docker-compose.yml content

#
# WARNING: To install Immich, follow our guide: https://docs.immich.app/install/docker-compose
#
# Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/data
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, rocm, openvino, rknn] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://docs.immich.app/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, rocm, openvino, openvino-wsl, rknn] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/valkey/valkey:8@sha256:81db6d39e1bba3b3ff32bd3a1b19a6d69690f94a3954ec131277b9a26b95b3aa
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

Your .env content

default

Reproduction steps

  1. Install app
  2. Start sync
  3. Wait in the app for 1-2 min
  4. Crash ( phone reboots )

Relevant log output

Instance of 'FlutterErrorDetails'
Exception: PlatformException(IOException, java.io.IOException: android.os.OperationCanceledException: The operation has been canceled., Cause: android.os.OperationCanceledException: The operation has been canceled., Stacktrace: java.io.IOException: android.os.OperationCanceledException: The operation has been canceled.
	at android.graphics.ImageDecoder$CallableSource.createImageDecoder(ImageDecoder.java:615)
	at android.graphics.ImageDecoder.decodeBitmapImpl(ImageDecoder.java:1858)
	at android.graphics.ImageDecoder.decodeBitmap(ImageDecoder.java:1850)
	at android.content.ContentResolver.loadThumbnail(ContentResolver.java:4210)
	at android.content.ContentResolver.loadThumbnail(ContentResolver.java:4194)
	at B3.w.d(Unknown Source:0)
	at app.alextran.immich.images.ThumbnailsImpl.a(Unknown Source:132)
	at e4.j.run(Unknown Source:20)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:524)
	at java.util.concurrent.FutureTask.run(FutureTask.java:317)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1156)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:651)
	at java.lang.Thread.run(Thread.java:1119)
Caused by: android.os.OperationCanceledException: The operation has been canceled.
	at android.os.CancellationSignal.throwIfCanceled(CancellationSignal.java:59)
	at android.content.ContentResolver.openTypedAssetFileDescriptor(ContentResolver.java:2052)
	at android.content.ContentResolver.openTypedAssetFile(ContentResolver.java:1963)
	at android.content.ContentResolver.lambda$loadThumbnail$0(ContentResolver.java:4211)
	at android.content.ContentResolver$$ExternalSyntheticLambda0.call(D8$$SyntheticClass:0)
	at android.graphics.ImageDecoder$CallableSource.createImageDecoder(ImageDecoder.java:610)
	... 12 more
, null)
Library: image resource service
Context: Instance of 'ErrorDescription'

Additional information

I'm using tailscale and the server url is a tailscale url.

Originally created by @zekageri on GitHub (Nov 30, 2025). ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug App version: 2.3.0 build.3027 Server version: 2.3.1 ( on a raspberry pi 5 with raid 5 ssd ) Android: Samsung s22 ( fresh app install with fresh account ) Keeps crashing if the app is open but my whole phone restarts not just the app. # Log shows ## Details ``` Instance of 'FlutterErrorDetails' Exception: PlatformException(IOException, java.io.IOException: android.os.OperationCanceledException: The operation has been canceled., Cause: android.os.OperationCanceledException: The operation has been canceled., Stacktrace: java.io.IOException: android.os.OperationCanceledException: The operation has been canceled. at android.graphics.ImageDecoder$CallableSource.createImageDecoder(ImageDecoder.java:615) at android.graphics.ImageDecoder.decodeBitmapImpl(ImageDecoder.java:1858) at android.graphics.ImageDecoder.decodeBitmap(ImageDecoder.java:1850) at android.content.ContentResolver.loadThumbnail(ContentResolver.java:4210) at android.content.ContentResolver.loadThumbnail(ContentResolver.java:4194) at B3.w.d(Unknown Source:0) at app.alextran.immich.images.ThumbnailsImpl.a(Unknown Source:132) at e4.j.run(Unknown Source:20) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:524) at java.util.concurrent.FutureTask.run(FutureTask.java:317) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1156) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:651) at java.lang.Thread.run(Thread.java:1119) Caused by: android.os.OperationCanceledException: The operation has been canceled. at android.os.CancellationSignal.throwIfCanceled(CancellationSignal.java:59) at android.content.ContentResolver.openTypedAssetFileDescriptor(ContentResolver.java:2052) at android.content.ContentResolver.openTypedAssetFile(ContentResolver.java:1963) at android.content.ContentResolver.lambda$loadThumbnail$0(ContentResolver.java:4211) at android.content.ContentResolver$$ExternalSyntheticLambda0.call(D8$$SyntheticClass:0) at android.graphics.ImageDecoder$CallableSource.createImageDecoder(ImageDecoder.java:610) ... 12 more , null) Library: image resource service Context: Instance of 'ErrorDescription' ``` ## Stack Trace ``` #0 ThumbnailApi.requestImage (package:immich_mobile/platform/thumbnail_api.g.dart:77) <asynchronous suspension> #1 LocalImageRequest.load (package:immich_mobile/infrastructure/loaders/local_image_request.dart:19) <asynchronous suspension> #2 CancellableImageProviderMixin.loadRequest (package:immich_mobile/presentation/widgets/images/image_provider.dart:61) <asynchronous suspension> #3 ImageStreamCompleter.setImage (package:flutter/src/painting/image_stream.dart:724) <asynchronous suspension> ``` ### The OS that Immich Server is running on Raspberry PI OS ( raspberry pi 5 ~ 8gb ) ### Version of Immich Server 2.3.1 ### Version of Immich Mobile App 2.3.0 build.3027 ### Platform with the issue - [ ] Server - [ ] Web - [x] Mobile ### Device make and model Samsung S22 ### Your docker-compose.yml content ```YAML # # WARNING: To install Immich, follow our guide: https://docs.immich.app/install/docker-compose # # Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding volumes: # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file - ${UPLOAD_LOCATION}:/data - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - '2283:2283' depends_on: - redis - database restart: always healthcheck: disable: false immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, rocm, openvino, rknn] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://docs.immich.app/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, rocm, openvino, openvino-wsl, rknn] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always healthcheck: disable: false redis: container_name: immich_redis image: docker.io/valkey/valkey:8@sha256:81db6d39e1bba3b3ff32bd3a1b19a6d69690f94a3954ec131277b9a26b95b3aa healthcheck: test: redis-cli ping || exit 1 restart: always ``` ### Your .env content ```Shell default ``` ### Reproduction steps 1. Install app 2. Start sync 3. Wait in the app for 1-2 min 4. Crash ( phone reboots ) ### Relevant log output ```shell Instance of 'FlutterErrorDetails' Exception: PlatformException(IOException, java.io.IOException: android.os.OperationCanceledException: The operation has been canceled., Cause: android.os.OperationCanceledException: The operation has been canceled., Stacktrace: java.io.IOException: android.os.OperationCanceledException: The operation has been canceled. at android.graphics.ImageDecoder$CallableSource.createImageDecoder(ImageDecoder.java:615) at android.graphics.ImageDecoder.decodeBitmapImpl(ImageDecoder.java:1858) at android.graphics.ImageDecoder.decodeBitmap(ImageDecoder.java:1850) at android.content.ContentResolver.loadThumbnail(ContentResolver.java:4210) at android.content.ContentResolver.loadThumbnail(ContentResolver.java:4194) at B3.w.d(Unknown Source:0) at app.alextran.immich.images.ThumbnailsImpl.a(Unknown Source:132) at e4.j.run(Unknown Source:20) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:524) at java.util.concurrent.FutureTask.run(FutureTask.java:317) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1156) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:651) at java.lang.Thread.run(Thread.java:1119) Caused by: android.os.OperationCanceledException: The operation has been canceled. at android.os.CancellationSignal.throwIfCanceled(CancellationSignal.java:59) at android.content.ContentResolver.openTypedAssetFileDescriptor(ContentResolver.java:2052) at android.content.ContentResolver.openTypedAssetFile(ContentResolver.java:1963) at android.content.ContentResolver.lambda$loadThumbnail$0(ContentResolver.java:4211) at android.content.ContentResolver$$ExternalSyntheticLambda0.call(D8$$SyntheticClass:0) at android.graphics.ImageDecoder$CallableSource.createImageDecoder(ImageDecoder.java:610) ... 12 more , null) Library: image resource service Context: Instance of 'ErrorDescription' ``` ### Additional information I'm using `tailscale` and the server url is a tailscale url.
OVERLORD added the 📱mobile label 2026-02-05 13:26:23 +03:00
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Reference: immich-app/immich#7966
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