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Duplicate photos on mobile #782

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opened 2026-02-04 22:28:16 +03:00 by OVERLORD · 49 comments
OVERLORD commented 2026-02-04 22:28:16 +03:00
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Originally created by @Daniel-Cloud23 on GitHub (Mar 30, 2023).

The bug

Since a couple of releases all photos uploaded from my iPhone, that are still on my phone, show up as duplicates in the photos view on my iPhone. See screenshot attached.

It probably is an issue with the recognition of what’s already uploaded and what not. In the web view or on an android tablet no duplicates are shown.

What I tried so far: logging out and back in on the mobile iOS app. Uninstalling and reinstalling the iOS app. Restarting the immich server. All without any luck.

Any suggestions?
IMG_3616

The OS that Immich Server is running on

Unraid

Version of Immich Server

v.1.52.1

Version of Immich Mobile App

v.1.52.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

Not using docker compose. Using the all in one docker image: https://github.com/imagegenius/docker-immich

Your .env content

-

Reproduction steps

Open the mobile iOS app with photos that are still on the device and already uploaded.

Additional information

No response

Originally created by @Daniel-Cloud23 on GitHub (Mar 30, 2023). ### The bug Since a couple of releases all photos uploaded from my iPhone, that are still on my phone, show up as duplicates in the photos view on my iPhone. See screenshot attached. It probably is an issue with the recognition of what’s already uploaded and what not. In the web view or on an android tablet no duplicates are shown. What I tried so far: logging out and back in on the mobile iOS app. Uninstalling and reinstalling the iOS app. Restarting the immich server. All without any luck. Any suggestions? ![IMG_3616](https://user-images.githubusercontent.com/103022385/228921869-6574a170-24f4-40d0-9cd9-28d1cfaf3498.jpeg) ### The OS that Immich Server is running on Unraid ### Version of Immich Server v.1.52.1 ### Version of Immich Mobile App v.1.52.0 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML Not using docker compose. Using the all in one docker image: https://github.com/imagegenius/docker-immich ``` ### Your .env content ```Shell - ``` ### Reproduction steps ```bash Open the mobile iOS app with photos that are still on the device and already uploaded. ``` ### Additional information _No response_
OVERLORD commented 2026-02-04 22:28:24 +03:00
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@alextran1502 commented on GitHub (Mar 30, 2023):

Thank you, we are also received similar reports. So we will take a look at this. I just want to confirm that all of those shown as duplicated photos have been uploaded, correct? Can you help me navigate to the backup page and take a screenshot of that page as well?

@alextran1502 commented on GitHub (Mar 30, 2023): Thank you, we are also received similar reports. So we will take a look at this. I just want to confirm that all of those shown as duplicated photos have been uploaded, correct? Can you help me navigate to the backup page and take a screenshot of that page as well?
OVERLORD commented 2026-02-04 22:28:28 +03:00
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@Daniel-Cloud23 commented on GitHub (Mar 30, 2023):

Thanks for the fast reply and this amazing piece of software!

Yes, all of the photos are uploaded correctly. Can view them on the web and on other devices.

Screenshots of my backup page attached.
IMG_3617
IMG_3618

@Daniel-Cloud23 commented on GitHub (Mar 30, 2023): Thanks for the fast reply and this amazing piece of software! Yes, all of the photos are uploaded correctly. Can view them on the web and on other devices. Screenshots of my backup page attached. ![IMG_3617](https://user-images.githubusercontent.com/103022385/228925745-9e5a5b6c-f572-4eae-9d0f-a4a28a631050.png) ![IMG_3618](https://user-images.githubusercontent.com/103022385/228925756-5cf78ba1-b18a-4c44-8501-cb8ad47b89d0.png)
OVERLORD commented 2026-02-04 22:28:33 +03:00
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@alextran1502 commented on GitHub (Mar 30, 2023):

Ok, the current workaround is to choose an album that has 1 or 2 assets, so it won't show the local assets on your timeline.

@alextran1502 commented on GitHub (Mar 30, 2023): Ok, the current workaround is to choose an album that has 1 or 2 assets, so it won't show the local assets on your timeline.
OVERLORD commented 2026-02-04 22:28:38 +03:00
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@alextran1502 commented on GitHub (Mar 30, 2023):

@fyfrey Tagging you in case you can come up with other ideas of how this could happen

@alextran1502 commented on GitHub (Mar 30, 2023): @fyfrey Tagging you in case you can come up with other ideas of how this could happen
OVERLORD commented 2026-02-04 22:28:40 +03:00
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@Daniel-Cloud23 commented on GitHub (Mar 30, 2023):

Ok, the current workaround is to choose an album that has 1 or 2 assets, so it won't show the local assets on your timeline.

Ok, thanks. That works as a workaround. But then automatic upload is not working…

If you need any more information from my side, let me know!

@Daniel-Cloud23 commented on GitHub (Mar 30, 2023): > Ok, the current workaround is to choose an album that has 1 or 2 assets, so it won't show the local assets on your timeline. Ok, thanks. That works as a workaround. But then automatic upload is not working… If you need any more information from my side, let me know!
OVERLORD commented 2026-02-04 22:28:43 +03:00
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@fyfrey commented on GitHub (Mar 31, 2023):

@dsippel could you export the logs: profile drawer -> logs -> share (top right) or if this fails take a screenshot of any yellow or red entries in the log (or else simply the topmost logs after logout+login). Thanks!

@fyfrey commented on GitHub (Mar 31, 2023): @dsippel could you export the logs: profile drawer -> logs -> share (top right) or if this fails take a screenshot of any yellow or red entries in the log (or else simply the topmost logs after logout+login). Thanks!
OVERLORD commented 2026-02-04 22:28:48 +03:00
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@Daniel-Cloud23 commented on GitHub (Apr 1, 2023):

Exporting the log file didn’t work. Please find the screenshots of the log after a fresh sign in attached. Thanks for helping!

IMG_3625
IMG_3626
IMG_3627
IMG_3628
IMG_3629
IMG_3630
IMG_3631
IMG_3632
IMG_3633

@Daniel-Cloud23 commented on GitHub (Apr 1, 2023): Exporting the log file didn’t work. Please find the screenshots of the log after a fresh sign in attached. Thanks for helping! ![IMG_3625](https://user-images.githubusercontent.com/103022385/229265724-3fad6f63-ff16-4bfd-9c56-54b4b393c909.png) ![IMG_3626](https://user-images.githubusercontent.com/103022385/229265725-ab522d98-3db0-4cfb-b111-b57917f77ac5.png) ![IMG_3627](https://user-images.githubusercontent.com/103022385/229265727-cbf71b00-3c4d-44fa-b1f5-88cacb857c4e.png) ![IMG_3628](https://user-images.githubusercontent.com/103022385/229265728-66b939f6-4eb5-483c-8d48-51ff326ebda3.png) ![IMG_3629](https://user-images.githubusercontent.com/103022385/229265730-e3125e28-72b5-4cb7-8307-c7fb1985e016.png) ![IMG_3630](https://user-images.githubusercontent.com/103022385/229265731-097fc962-c034-4370-b2dd-4e881a413f2b.png) ![IMG_3631](https://user-images.githubusercontent.com/103022385/229265733-95496d9c-2b6b-4d46-97e0-46f84b380b63.png) ![IMG_3632](https://user-images.githubusercontent.com/103022385/229265734-63b21fba-df23-4ae7-9b0f-08814e45da2e.png) ![IMG_3633](https://user-images.githubusercontent.com/103022385/229265735-4cd69e04-996a-4faf-b9f5-15b8c566cf5a.png)
OVERLORD commented 2026-02-04 22:29:02 +03:00
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@Isti6github commented on GitHub (Apr 9, 2023):

Hello,

I have the same issue after the new relase (mobile iOS and server)imageimage

@Isti6github commented on GitHub (Apr 9, 2023): Hello, I have the same issue after the new relase (mobile iOS and server)![image](https://user-images.githubusercontent.com/127151924/230789539-bc87e374-3a9e-4afa-a240-66288c906116.png)![image](https://user-images.githubusercontent.com/127151924/230789542-28b29878-4265-4e19-8522-78a79689d10c.jpeg)
OVERLORD commented 2026-02-04 22:29:07 +03:00
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@alextran1502 commented on GitHub (Apr 9, 2023):

Hello,

I have the same issue after the new relase (mobile iOS and server)image![image](https://user-images.githubusercontent.com/127151924/230789542-28b29878-4265-4e19-8522-78a79689d10c.

Does it happen on all photos? And did you upload those photos on from any other client, Web or CLI?

@alextran1502 commented on GitHub (Apr 9, 2023): > Hello, > > I have the same issue after the new relase (mobile iOS and server)![image](https://user-images.githubusercontent.com/127151924/230789539-bc87e374-3a9e-4afa-a240-66288c906116.png)![image](https://user-images.githubusercontent.com/127151924/230789542-28b29878-4265-4e19-8522-78a79689d10c. Does it happen on all photos? And did you upload those photos on from any other client, Web or CLI?
OVERLORD commented 2026-02-04 22:29:10 +03:00
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@bart268 commented on GitHub (Apr 11, 2023):

I also got the same issue starting about two weeks ago. I only use the web interface and IOS client on iPhone, all photo's are uploaded using the IOS client.
Sometimes the app seems to think all the photo's are new and tries to upload them (sort of).
My remainder photo's are now on -328. When I see this happening top right in the app I quickly close the app to not have all the photo's as duplicate. The timeline has now 328 (I guess) duplicates where one of the photo is uploaded and one isn't uploaded, the web UI doens't have the duplicate photo's.

I think this happened after the new folder structure was introduced, I migrated from the old to the new structure but not sure if this has anything to do with it.

This is the logging from last time it happened, I noticed the issue at 8:21 on april 11th. Also added logging from the day before, maybe this is related to the issue.

created_at,level,context,message,stacktrace
2023-04-11 08:31:35.239391,LogLevel.INFO,"AssetNotifier","state is already up-to-date",""
2023-04-11 08:31:35.236382,LogLevel.INFO,"AssetNotifier","Load assets: 1836ms",""
2023-04-11 08:31:35.236347,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false",""
2023-04-11 08:31:34.704940,LogLevel.INFO,"AlbumService","Found 59 device albums",""
2023-04-11 08:31:33.423056,LogLevel.INFO,"BackupNotifier","Found 65 local albums",""
2023-04-11 08:31:33.401727,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up",""
2023-04-11 08:31:09.891857,LogLevel.INFO,"AssetNotifier","state is already up-to-date",""
2023-04-11 08:31:09.891337,LogLevel.INFO,"AssetNotifier","Load assets: 2065ms",""
2023-04-11 08:31:09.891305,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false",""
2023-04-11 08:31:09.392588,LogLevel.INFO,"AlbumService","Found 59 device albums",""
2023-04-11 08:31:07.846762,LogLevel.INFO,"BackupNotifier","Found 65 local albums",""
2023-04-11 08:31:07.827505,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up",""
2023-04-11 08:22:31.464884,LogLevel.INFO,"AssetNotifier","state is already up-to-date",""
2023-04-11 08:22:31.464297,LogLevel.INFO,"AssetNotifier","Load assets: 1566ms",""
2023-04-11 08:22:31.464270,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false",""
2023-04-11 08:22:31.051190,LogLevel.INFO,"AlbumService","Found 59 device albums",""
2023-04-11 08:22:27.514539,LogLevel.INFO,"BackupNotifier","Found 65 local albums",""
2023-04-11 08:31:09.891857,LogLevel.INFO,"AssetNotifier","state is already up-to-date",""
2023-04-11 08:31:09.891337,LogLevel.INFO,"AssetNotifier","Load assets: 2065ms",""
2023-04-11 08:31:09.891305,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false",""
2023-04-11 08:31:09.392588,LogLevel.INFO,"AlbumService","Found 59 device albums",""
2023-04-11 08:31:07.846762,LogLevel.INFO,"BackupNotifier","Found 65 local albums",""
2023-04-11 08:31:07.827505,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up",""
2023-04-11 08:22:31.464884,LogLevel.INFO,"AssetNotifier","state is already up-to-date",""
2023-04-11 08:22:31.464297,LogLevel.INFO,"AssetNotifier","Load assets: 1566ms",""
2023-04-11 08:22:31.464270,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false",""
2023-04-11 08:22:31.051190,LogLevel.INFO,"AlbumService","Found 59 device albums",""
2023-04-11 08:22:27.514539,LogLevel.INFO,"BackupNotifier","Found 65 local albums",""
2023-04-11 08:22:19.848796,LogLevel.INFO,"AssetNotifier","setting new asset state",""
2023-04-11 08:22:19.819641,LogLevel.INFO,"AssetNotifier","Load assets: 1389ms",""
2023-04-11 08:22:19.819559,LogLevel.INFO,"AlbumService","Syncing completed. Changes: true",""
2023-04-11 08:22:19.675790,LogLevel.INFO,"SyncService","Synced changes of local album AssetPathEntity(id: 7054C870-C326-40DF-933B-35759EC4E3D0/L0/040, name: Recent) to DB",""
2023-04-11 08:22:19.313763,LogLevel.INFO,"AlbumService","refreshDeviceAlbums is already in progress",""
2023-04-11 08:22:18.788620,LogLevel.INFO,"AlbumService","Found 59 device albums",""
2023-04-11 08:22:18.434034,LogLevel.INFO,"BackupNotifier","Found 65 local albums",""
2023-04-11 08:22:18.429840,LogLevel.INFO,"AssetNotifier","Reading assets 14713 from DB: 50ms",""
2023-04-11 08:22:18.367613,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up",""
2023-04-11 08:22:01.138378,LogLevel.SEVERE,"ImmichErrorLogger","PathNotFoundException: Cannot delete file, path = '/private/var/mobile/Containers/Data/Application/E469E05F-4D60-4D32-A94D-2D638B82416E/tmp/.image/1681161904.923239_o_IMG_3107.HEIC' (OS Error: No such file or directory, errno = 2)","#0      _File.throwIfError (dart:io/file_impl.dart:629)
#1      _File._deleteSync (dart:io/file_impl.dart:312)
#2      FileSystemEntity.deleteSync (dart:io/file_system_entity.dart:424)
#3      BackupService.backupAsset (package:immich_mobile/modules/backup/services/backup.service.dart:319)
<asynchronous suspension>
#4      BackupNotifier.startBackupProcess (package:immich_mobile/modules/backup/providers/backup.provider.dart:448)
<asynchronous suspension>
#5      BackupNotifier._resumeBackup (package:immich_mobile/modules/backup/providers/backup.provider.dart:573)
<asynchronous suspension>
"
2023-04-11 08:22:01.069906,LogLevel.INFO,"AssetNotifier","setting new asset state",""
2023-04-11 08:22:01.035569,LogLevel.INFO,"AssetNotifier","Load assets: 3450ms",""
2023-04-11 08:22:01.035508,LogLevel.INFO,"AlbumService","Syncing completed. Changes: true",""
2023-04-11 08:22:00.919719,LogLevel.INFO,"SyncService","Synced changes of local album AssetPathEntity(id: 7054C870-C326-40DF-933B-35759EC4E3D0/L0/040, name: Recent) to DB",""
2023-04-11 08:21:59.727618,LogLevel.INFO,"AlbumService","refreshDeviceAlbums is already in progress",""
2023-04-11 08:21:59.727584,LogLevel.INFO,"SyncService","Upserted 2 assets into the DB",""
2023-04-11 08:21:57.987896,LogLevel.INFO,"AlbumService","Found 59 device albums",""
2023-04-11 08:21:57.825795,LogLevel.INFO,"BackupNotifier","Found 65 local albums",""
2023-04-11 08:21:57.811949,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up",""
2023-04-11 08:21:57.585380,LogLevel.INFO,"AssetNotifier","Reading assets 7554 from DB: 25224ms",""
2023-04-11 08:21:57.521727,LogLevel.INFO,"BackupNotifier","Found 65 local albums",""
2023-04-11 08:21:32.345925,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up",""
2023-04-10 14:20:06.524588,LogLevel.INFO,"BackupNotifier","No Asset On Device - Abort Backup Process",""
2023-04-10 14:20:05.242409,LogLevel.INFO,"AssetNotifier","state is already up-to-date",""
2023-04-10 14:20:05.240362,LogLevel.INFO,"AssetNotifier","Load assets: 828ms",""
2023-04-10 14:20:05.240331,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false",""
2023-04-10 14:20:04.925762,LogLevel.INFO,"AlbumService","Found 59 device albums",""
2023-04-10 14:20:04.465390,LogLevel.INFO,"BackupNotifier","Found 65 local albums",""
2023-04-10 14:20:04.464453,LogLevel.SEVERE,"AssetService","Error while getting remote assets","#0      ApiClient.invokeAPI (package:openapi/api_client.dart:105)
<asynchronous suspension>
#1      WithETag.getAllAssetsWithETag (package:immich_mobile/utils/openapi_extensions.dart:20)
<asynchronous suspension>
#2      AssetService._getRemoteAssets (package:immich_mobile/shared/services/asset.service.dart:64)
<asynchronous suspension>
#3      AssetService.refreshRemoteAssets.<anonymous closure> (package:immich_mobile/shared/services/asset.service.dart:49)
<asynchronous suspension>
#4      SyncService._syncRemoteAssetsToDb (package:immich_mobile/shared/services/sync.service.dart:154)
<asynchronous suspension>
#5      AssetService.refreshRemoteAssets (package:immich_mobile/shared/services/asset.service.dart:48)
<asynchronous suspension>
#6      AssetNotifier.getAllAsset (package:immich_mobile/shared/providers/asset.provider.dart:113)
<asynchronous suspension>
"
2023-04-10 14:20:04.414635,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up",""
2023-04-10 05:27:00.008112,LogLevel.INFO,"BackupNotifier","No Asset On Device - Abort Backup Process",""
2023-04-10 05:26:46.969242,LogLevel.INFO,"BackupNotifier","Found 65 local albums",""
2023-04-10 05:26:46.929239,LogLevel.INFO,"AssetNotifier","state is already up-to-date",""
2023-04-10 05:26:46.928843,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up",""
2023-04-10 05:26:46.753153,LogLevel.INFO,"AssetNotifier","Load assets: 3489ms",""
2023-04-10 05:26:46.752894,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false",""
2023-04-10 05:26:44.814657,LogLevel.INFO,"AlbumService","Found 59 device albums",""
2023-04-10 05:26:43.319299,LogLevel.INFO,"AlbumService","refreshDeviceAlbums is already in progress",""
2023-04-10 05:26:43.319011,LogLevel.SEVERE,"AssetService","Error while getting remote assets","#0      ApiClient.invokeAPI (package:openapi/api_client.dart:105)
<asynchronous suspension>
#1      WithETag.getAllAssetsWithETag (package:immich_mobile/utils/openapi_extensions.dart:20)
<asynchronous suspension>
#2      AssetService._getRemoteAssets (package:immich_mobile/shared/services/asset.service.dart:64)
<asynchronous suspension>
#3      AssetService.refreshRemoteAssets.<anonymous closure> (package:immich_mobile/shared/services/asset.service.dart:49)
<asynchronous suspension>
#4      SyncService._syncRemoteAssetsToDb (package:immich_mobile/shared/services/sync.service.dart:154)
<asynchronous suspension>
#5      AssetService.refreshRemoteAssets (package:immich_mobile/shared/services/asset.service.dart:48)
<asynchronous suspension>
#6      AssetNotifier.getAllAsset (package:immich_mobile/shared/providers/asset.provider.dart:113)
<asynchronous suspension>
"
2023-04-10 05:26:43.264046,LogLevel.INFO,"AssetNotifier","Reading assets 7554 from DB: 212ms",""
2023-04-10 05:26:43.211549,LogLevel.SEVERE,"ImmichErrorLogger","ApiException 400: Socket operation failed: GET /album (Inner exception: SocketException: Failed host lookup: '<dns name>' (OS Error: nodename nor servname provided, or not known, errno = 8))

#0      _NativeSocket.startConnect (dart:io-patch/socket_patch.dart:694)
#1      _RawSocket.startConnect (dart:io-patch/socket_patch.dart:1855)
#2      RawSocket.startConnect (dart:io-patch/socket_patch.dart:27)
#3      RawSecureSocket.startConnect (dart:io/secure_socket.dart:297)
#4      SecureSocket.startConnect (dart:io/secure_socket.dart:77)
#5      _ConnectionTarget.connect (dart:_http/http_impl.dart:2462)
#6      _HttpClient._getConnection.connect (dart:_http/http_impl.dart:2906)
#7      _HttpClient._getConnection (dart:_http/http_impl.dart:2911)
#8      _HttpClient._openUrl (dart:_http/http_impl.dart:2766)
#9      _HttpClient.openUrl (dart:_http/http_impl.dart:2604)
#10     IOClient.send (package:http/src/io_client.dart:35)
#11     BaseClient._sendUnstreamed (package:http/src/base_client.dart:93)
#12     BaseClient.get (package:http/src/base_client.dart:27)
#13     ApiClient.invokeAPI (package:openapi/api_client.dart:102)
<asynchronous suspension>
#14     AlbumApi.getAllAlbums (package:openapi/api/album_api.dart:514)
<asynchronous suspension>
#15     AlbumService.refreshRemoteAlbums (package:immich_mobile/modules/album/services/album.service.dart:149)
<asynchronous suspension>
#16     SharedAlbumNotifier.getAllSharedAlbums (package:immich_mobile/modules/album/providers/shared_album.provider.dart:48)
<asynchronous suspension>
","#0      ApiClient.invokeAPI (package:openapi/api_client.dart:105)
<asynchronous suspension>
#1      AlbumApi.getAllAlbums (package:openapi/api/album_api.dart:514)
<asynchronous suspension>
#2      AlbumService.refreshRemoteAlbums (package:immich_mobile/modules/album/services/album.service.dart:149)
<asynchronous suspension>
#3      SharedAlbumNotifier.getAllSharedAlbums (package:immich_mobile/modules/album/providers/shared_album.provider.dart:48)
<asynchronous suspension>
@bart268 commented on GitHub (Apr 11, 2023): I also got the same issue starting about two weeks ago. I only use the web interface and IOS client on iPhone, all photo's are uploaded using the IOS client. Sometimes the app seems to think all the photo's are new and tries to upload them (sort of). My remainder photo's are now on -328. When I see this happening top right in the app I quickly close the app to not have all the photo's as duplicate. The timeline has now 328 (I guess) duplicates where one of the photo is uploaded and one isn't uploaded, the web UI doens't have the duplicate photo's. I think this happened after the new folder structure was introduced, I migrated from the old to the new structure but not sure if this has anything to do with it. This is the logging from last time it happened, I noticed the issue at 8:21 on april 11th. Also added logging from the day before, maybe this is related to the issue. ``` created_at,level,context,message,stacktrace 2023-04-11 08:31:35.239391,LogLevel.INFO,"AssetNotifier","state is already up-to-date","" 2023-04-11 08:31:35.236382,LogLevel.INFO,"AssetNotifier","Load assets: 1836ms","" 2023-04-11 08:31:35.236347,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false","" 2023-04-11 08:31:34.704940,LogLevel.INFO,"AlbumService","Found 59 device albums","" 2023-04-11 08:31:33.423056,LogLevel.INFO,"BackupNotifier","Found 65 local albums","" 2023-04-11 08:31:33.401727,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up","" 2023-04-11 08:31:09.891857,LogLevel.INFO,"AssetNotifier","state is already up-to-date","" 2023-04-11 08:31:09.891337,LogLevel.INFO,"AssetNotifier","Load assets: 2065ms","" 2023-04-11 08:31:09.891305,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false","" 2023-04-11 08:31:09.392588,LogLevel.INFO,"AlbumService","Found 59 device albums","" 2023-04-11 08:31:07.846762,LogLevel.INFO,"BackupNotifier","Found 65 local albums","" 2023-04-11 08:31:07.827505,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up","" 2023-04-11 08:22:31.464884,LogLevel.INFO,"AssetNotifier","state is already up-to-date","" 2023-04-11 08:22:31.464297,LogLevel.INFO,"AssetNotifier","Load assets: 1566ms","" 2023-04-11 08:22:31.464270,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false","" 2023-04-11 08:22:31.051190,LogLevel.INFO,"AlbumService","Found 59 device albums","" 2023-04-11 08:22:27.514539,LogLevel.INFO,"BackupNotifier","Found 65 local albums","" 2023-04-11 08:31:09.891857,LogLevel.INFO,"AssetNotifier","state is already up-to-date","" 2023-04-11 08:31:09.891337,LogLevel.INFO,"AssetNotifier","Load assets: 2065ms","" 2023-04-11 08:31:09.891305,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false","" 2023-04-11 08:31:09.392588,LogLevel.INFO,"AlbumService","Found 59 device albums","" 2023-04-11 08:31:07.846762,LogLevel.INFO,"BackupNotifier","Found 65 local albums","" 2023-04-11 08:31:07.827505,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up","" 2023-04-11 08:22:31.464884,LogLevel.INFO,"AssetNotifier","state is already up-to-date","" 2023-04-11 08:22:31.464297,LogLevel.INFO,"AssetNotifier","Load assets: 1566ms","" 2023-04-11 08:22:31.464270,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false","" 2023-04-11 08:22:31.051190,LogLevel.INFO,"AlbumService","Found 59 device albums","" 2023-04-11 08:22:27.514539,LogLevel.INFO,"BackupNotifier","Found 65 local albums","" 2023-04-11 08:22:19.848796,LogLevel.INFO,"AssetNotifier","setting new asset state","" 2023-04-11 08:22:19.819641,LogLevel.INFO,"AssetNotifier","Load assets: 1389ms","" 2023-04-11 08:22:19.819559,LogLevel.INFO,"AlbumService","Syncing completed. Changes: true","" 2023-04-11 08:22:19.675790,LogLevel.INFO,"SyncService","Synced changes of local album AssetPathEntity(id: 7054C870-C326-40DF-933B-35759EC4E3D0/L0/040, name: Recent) to DB","" 2023-04-11 08:22:19.313763,LogLevel.INFO,"AlbumService","refreshDeviceAlbums is already in progress","" 2023-04-11 08:22:18.788620,LogLevel.INFO,"AlbumService","Found 59 device albums","" 2023-04-11 08:22:18.434034,LogLevel.INFO,"BackupNotifier","Found 65 local albums","" 2023-04-11 08:22:18.429840,LogLevel.INFO,"AssetNotifier","Reading assets 14713 from DB: 50ms","" 2023-04-11 08:22:18.367613,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up","" 2023-04-11 08:22:01.138378,LogLevel.SEVERE,"ImmichErrorLogger","PathNotFoundException: Cannot delete file, path = '/private/var/mobile/Containers/Data/Application/E469E05F-4D60-4D32-A94D-2D638B82416E/tmp/.image/1681161904.923239_o_IMG_3107.HEIC' (OS Error: No such file or directory, errno = 2)","#0 _File.throwIfError (dart:io/file_impl.dart:629) #1 _File._deleteSync (dart:io/file_impl.dart:312) #2 FileSystemEntity.deleteSync (dart:io/file_system_entity.dart:424) #3 BackupService.backupAsset (package:immich_mobile/modules/backup/services/backup.service.dart:319) <asynchronous suspension> #4 BackupNotifier.startBackupProcess (package:immich_mobile/modules/backup/providers/backup.provider.dart:448) <asynchronous suspension> #5 BackupNotifier._resumeBackup (package:immich_mobile/modules/backup/providers/backup.provider.dart:573) <asynchronous suspension> " 2023-04-11 08:22:01.069906,LogLevel.INFO,"AssetNotifier","setting new asset state","" 2023-04-11 08:22:01.035569,LogLevel.INFO,"AssetNotifier","Load assets: 3450ms","" 2023-04-11 08:22:01.035508,LogLevel.INFO,"AlbumService","Syncing completed. Changes: true","" 2023-04-11 08:22:00.919719,LogLevel.INFO,"SyncService","Synced changes of local album AssetPathEntity(id: 7054C870-C326-40DF-933B-35759EC4E3D0/L0/040, name: Recent) to DB","" 2023-04-11 08:21:59.727618,LogLevel.INFO,"AlbumService","refreshDeviceAlbums is already in progress","" 2023-04-11 08:21:59.727584,LogLevel.INFO,"SyncService","Upserted 2 assets into the DB","" 2023-04-11 08:21:57.987896,LogLevel.INFO,"AlbumService","Found 59 device albums","" 2023-04-11 08:21:57.825795,LogLevel.INFO,"BackupNotifier","Found 65 local albums","" 2023-04-11 08:21:57.811949,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up","" 2023-04-11 08:21:57.585380,LogLevel.INFO,"AssetNotifier","Reading assets 7554 from DB: 25224ms","" 2023-04-11 08:21:57.521727,LogLevel.INFO,"BackupNotifier","Found 65 local albums","" 2023-04-11 08:21:32.345925,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up","" 2023-04-10 14:20:06.524588,LogLevel.INFO,"BackupNotifier","No Asset On Device - Abort Backup Process","" 2023-04-10 14:20:05.242409,LogLevel.INFO,"AssetNotifier","state is already up-to-date","" 2023-04-10 14:20:05.240362,LogLevel.INFO,"AssetNotifier","Load assets: 828ms","" 2023-04-10 14:20:05.240331,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false","" 2023-04-10 14:20:04.925762,LogLevel.INFO,"AlbumService","Found 59 device albums","" 2023-04-10 14:20:04.465390,LogLevel.INFO,"BackupNotifier","Found 65 local albums","" 2023-04-10 14:20:04.464453,LogLevel.SEVERE,"AssetService","Error while getting remote assets","#0 ApiClient.invokeAPI (package:openapi/api_client.dart:105) <asynchronous suspension> #1 WithETag.getAllAssetsWithETag (package:immich_mobile/utils/openapi_extensions.dart:20) <asynchronous suspension> #2 AssetService._getRemoteAssets (package:immich_mobile/shared/services/asset.service.dart:64) <asynchronous suspension> #3 AssetService.refreshRemoteAssets.<anonymous closure> (package:immich_mobile/shared/services/asset.service.dart:49) <asynchronous suspension> #4 SyncService._syncRemoteAssetsToDb (package:immich_mobile/shared/services/sync.service.dart:154) <asynchronous suspension> #5 AssetService.refreshRemoteAssets (package:immich_mobile/shared/services/asset.service.dart:48) <asynchronous suspension> #6 AssetNotifier.getAllAsset (package:immich_mobile/shared/providers/asset.provider.dart:113) <asynchronous suspension> " 2023-04-10 14:20:04.414635,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up","" 2023-04-10 05:27:00.008112,LogLevel.INFO,"BackupNotifier","No Asset On Device - Abort Backup Process","" 2023-04-10 05:26:46.969242,LogLevel.INFO,"BackupNotifier","Found 65 local albums","" 2023-04-10 05:26:46.929239,LogLevel.INFO,"AssetNotifier","state is already up-to-date","" 2023-04-10 05:26:46.928843,LogLevel.INFO,"BackupNotifier","[_resumeBackup] Start back up","" 2023-04-10 05:26:46.753153,LogLevel.INFO,"AssetNotifier","Load assets: 3489ms","" 2023-04-10 05:26:46.752894,LogLevel.INFO,"AlbumService","Syncing completed. Changes: false","" 2023-04-10 05:26:44.814657,LogLevel.INFO,"AlbumService","Found 59 device albums","" 2023-04-10 05:26:43.319299,LogLevel.INFO,"AlbumService","refreshDeviceAlbums is already in progress","" 2023-04-10 05:26:43.319011,LogLevel.SEVERE,"AssetService","Error while getting remote assets","#0 ApiClient.invokeAPI (package:openapi/api_client.dart:105) <asynchronous suspension> #1 WithETag.getAllAssetsWithETag (package:immich_mobile/utils/openapi_extensions.dart:20) <asynchronous suspension> #2 AssetService._getRemoteAssets (package:immich_mobile/shared/services/asset.service.dart:64) <asynchronous suspension> #3 AssetService.refreshRemoteAssets.<anonymous closure> (package:immich_mobile/shared/services/asset.service.dart:49) <asynchronous suspension> #4 SyncService._syncRemoteAssetsToDb (package:immich_mobile/shared/services/sync.service.dart:154) <asynchronous suspension> #5 AssetService.refreshRemoteAssets (package:immich_mobile/shared/services/asset.service.dart:48) <asynchronous suspension> #6 AssetNotifier.getAllAsset (package:immich_mobile/shared/providers/asset.provider.dart:113) <asynchronous suspension> " 2023-04-10 05:26:43.264046,LogLevel.INFO,"AssetNotifier","Reading assets 7554 from DB: 212ms","" 2023-04-10 05:26:43.211549,LogLevel.SEVERE,"ImmichErrorLogger","ApiException 400: Socket operation failed: GET /album (Inner exception: SocketException: Failed host lookup: '<dns name>' (OS Error: nodename nor servname provided, or not known, errno = 8)) #0 _NativeSocket.startConnect (dart:io-patch/socket_patch.dart:694) #1 _RawSocket.startConnect (dart:io-patch/socket_patch.dart:1855) #2 RawSocket.startConnect (dart:io-patch/socket_patch.dart:27) #3 RawSecureSocket.startConnect (dart:io/secure_socket.dart:297) #4 SecureSocket.startConnect (dart:io/secure_socket.dart:77) #5 _ConnectionTarget.connect (dart:_http/http_impl.dart:2462) #6 _HttpClient._getConnection.connect (dart:_http/http_impl.dart:2906) #7 _HttpClient._getConnection (dart:_http/http_impl.dart:2911) #8 _HttpClient._openUrl (dart:_http/http_impl.dart:2766) #9 _HttpClient.openUrl (dart:_http/http_impl.dart:2604) #10 IOClient.send (package:http/src/io_client.dart:35) #11 BaseClient._sendUnstreamed (package:http/src/base_client.dart:93) #12 BaseClient.get (package:http/src/base_client.dart:27) #13 ApiClient.invokeAPI (package:openapi/api_client.dart:102) <asynchronous suspension> #14 AlbumApi.getAllAlbums (package:openapi/api/album_api.dart:514) <asynchronous suspension> #15 AlbumService.refreshRemoteAlbums (package:immich_mobile/modules/album/services/album.service.dart:149) <asynchronous suspension> #16 SharedAlbumNotifier.getAllSharedAlbums (package:immich_mobile/modules/album/providers/shared_album.provider.dart:48) <asynchronous suspension> ","#0 ApiClient.invokeAPI (package:openapi/api_client.dart:105) <asynchronous suspension> #1 AlbumApi.getAllAlbums (package:openapi/api/album_api.dart:514) <asynchronous suspension> #2 AlbumService.refreshRemoteAlbums (package:immich_mobile/modules/album/services/album.service.dart:149) <asynchronous suspension> #3 SharedAlbumNotifier.getAllSharedAlbums (package:immich_mobile/modules/album/providers/shared_album.provider.dart:48) <asynchronous suspension> ```
OVERLORD commented 2026-02-04 22:29:15 +03:00
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@Daniel-Cloud23 commented on GitHub (Apr 11, 2023):

The problem still persists for me with the newest server and iOS version (1.53.0). I tried uninstalling and reinstalling the iOS app and restarting the server. With the newest iOS app, the log export works now. Please find it attached. If you need any more information, let me know.

And as always: thanks again for this great piece of software! Amazing work!

@Daniel-Cloud23 commented on GitHub (Apr 11, 2023): The problem still persists for me with the newest server and iOS version (1.53.0). I tried uninstalling and reinstalling the iOS app and restarting the server. With the newest iOS app, the log export works now. Please find it attached. If you need any more information, let me know. And as always: thanks again for this great piece of software! Amazing work!
OVERLORD commented 2026-02-04 22:29:19 +03:00
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@Daniel-Cloud23 commented on GitHub (Apr 11, 2023):

Immich_log_2023-04-11T09:18:45.942815.csv

@Daniel-Cloud23 commented on GitHub (Apr 11, 2023): [Immich_log_2023-04-11T09:18:45.942815.csv](https://github.com/immich-app/immich/files/11197746/Immich_log_2023-04-11T09.18.45.942815.csv)
OVERLORD commented 2026-02-04 22:29:24 +03:00
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@alextran1502 commented on GitHub (Apr 11, 2023):

The problem still persists for me with the newest server and iOS version (1.53.0). I tried uninstalling and reinstalling the iOS app and restarting the server. With the newest iOS app, the log export works now. Please find it attached. If you need any more information, let me know.

And as always: thanks again for this great piece of software! Amazing work!

Thank you for the log, we still haven't found the root cause yet and in the process of building more debug info to help find the bug

@alextran1502 commented on GitHub (Apr 11, 2023): > The problem still persists for me with the newest server and iOS version (1.53.0). I tried uninstalling and reinstalling the iOS app and restarting the server. With the newest iOS app, the log export works now. Please find it attached. If you need any more information, let me know. > > > > And as always: thanks again for this great piece of software! Amazing work! > > Thank you for the log, we still haven't found the root cause yet and in the process of building more debug info to help find the bug
OVERLORD commented 2026-02-04 22:29:27 +03:00
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@fyfrey commented on GitHub (Apr 14, 2023):

@dsippel thank you for providing the log. Do the duplicates also show in the album view? Scroll down on the library page to "Albums on Device" and open the local/device albums. I'd would be very interesting to know whether the duplicates from the main timeline are also shown as duplicates here!

@fyfrey commented on GitHub (Apr 14, 2023): @dsippel thank you for providing the log. Do the duplicates also show in the album view? Scroll down on the library page to "Albums on Device" and open the local/device albums. I'd would be very interesting to know whether the duplicates from the main timeline are also shown as duplicates here!
OVERLORD commented 2026-02-04 22:29:34 +03:00
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@Isti6github commented on GitHub (Apr 14, 2023):

@dsippel thank you for providing the log. Do the duplicates also show in the album view? Scroll down on the library page to "Albums on Device" and open the local/device albums. I'd would be very interesting to know whether the duplicates from the main timeline are also shown as duplicates here!

Hi,
I see the duplicates pictures in the "Recents" folder view too.

@Isti6github commented on GitHub (Apr 14, 2023): > @dsippel thank you for providing the log. Do the duplicates also show in the album view? Scroll down on the library page to "Albums on Device" and open the local/device albums. I'd would be very interesting to know whether the duplicates from the main timeline are also shown as duplicates here! Hi, I see the duplicates pictures in the "Recents" folder view too.
OVERLORD commented 2026-02-04 22:29:37 +03:00
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@Daniel-Cloud23 commented on GitHub (Apr 14, 2023):

@dsippel thank you for providing the log. Do the duplicates also show in the album view? Scroll down on the library page to "Albums on Device" and open the local/device albums. I'd would be very interesting to know whether the duplicates from the main timeline are also shown as duplicates here!

Nope, I don't see the duplicates there.

@Daniel-Cloud23 commented on GitHub (Apr 14, 2023): > @dsippel thank you for providing the log. Do the duplicates also show in the album view? Scroll down on the library page to "Albums on Device" and open the local/device albums. I'd would be very interesting to know whether the duplicates from the main timeline are also shown as duplicates here! Nope, I don't see the duplicates there.
OVERLORD commented 2026-02-04 22:29:43 +03:00
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@fyfrey commented on GitHub (Apr 14, 2023):

Thank you both! That is certainly an ambivalent picture; maybe these are two separate issues.
The next release will allow to get more debug info. Hopefully this will help us to resolve this issue.

@fyfrey commented on GitHub (Apr 14, 2023): Thank you both! That is certainly an ambivalent picture; maybe these are two separate issues. The next release will allow to get more debug info. Hopefully this will help us to resolve this issue.
OVERLORD commented 2026-02-04 22:29:45 +03:00
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@Daniel-Cloud23 commented on GitHub (Apr 19, 2023):

Hey immich team,

great new release 1.54.0. I updated my server and the mobile app. The issue with duplicates shown still persists. Please see attached screenshot and log file. Finest logging level selected. Hope this helps track down the issue.

Best

Daniel

IMG_3724
Immich_log_2023-04-19T17:31:46.925624.csv

@Daniel-Cloud23 commented on GitHub (Apr 19, 2023): Hey immich team, great new release 1.54.0. I updated my server and the mobile app. The issue with duplicates shown still persists. Please see attached screenshot and log file. Finest logging level selected. Hope this helps track down the issue. Best Daniel ![IMG_3724](https://user-images.githubusercontent.com/103022385/233126710-4edf774d-a84a-4d4e-9656-f70b80cd24c0.png) [Immich_log_2023-04-19T17:31:46.925624.csv](https://github.com/immich-app/immich/files/11274873/Immich_log_2023-04-19T17.31.46.925624.csv)
OVERLORD commented 2026-02-04 22:29:47 +03:00
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@alextran1502 commented on GitHub (Apr 19, 2023):

@dsippel Thank you for the follow-up, and we didn't have a fix to this issue because we didn't know what to fix. Can you turn on the Advanced troubleshooting in the setting, go to a set of duplicate photos, open the info panel, take a screenshot, or add the info here?

Thanks!

@alextran1502 commented on GitHub (Apr 19, 2023): @dsippel Thank you for the follow-up, and we didn't have a fix to this issue because we didn't know what to fix. Can you turn on the Advanced troubleshooting in the setting, go to a set of duplicate photos, open the info panel, take a screenshot, or add the info here? Thanks!
OVERLORD commented 2026-02-04 22:29:52 +03:00
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@Daniel-Cloud23 commented on GitHub (Apr 19, 2023):

Please find attached the two screenshots. The first one is from the already uploaded file (cloud with check mark). The second from the local file (cloud struck through). Hope this helps.

@Daniel-Cloud23 commented on GitHub (Apr 19, 2023): Please find attached the two screenshots. The first one is from the already uploaded file (cloud with check mark). The second from the local file (cloud struck through). Hope this helps. <p> <img src="https://user-images.githubusercontent.com/103022385/233172973-10492117-3a60-41ad-9ad2-7a2b0cf8ae00.png" width="400"> <img src="https://user-images.githubusercontent.com/103022385/233172979-d91e84a1-b193-4654-9ea7-4b198bbec52b.png" width="400"> </p>
OVERLORD commented 2026-02-04 22:29:55 +03:00
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@alextran1502 commented on GitHub (Apr 19, 2023):

@dsippel As you can see the localId of the two files are different as well as the fileModifiedAt property is different. The width and height of the two files are also different, which indicates two different files. Do you know if they ever get modified, or download from different sources? What is the album are you selecting for update?

@fyfrey FYI

@alextran1502 commented on GitHub (Apr 19, 2023): @dsippel As you can see the `localId` of the two files are different as well as the `fileModifiedAt` property is different. The width and height of the two files are also different, which indicates two different files. Do you know if they ever get modified, or download from different sources? What is the album are you selecting for update? @fyfrey FYI
OVERLORD commented 2026-02-04 22:30:00 +03:00
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@Daniel-Cloud23 commented on GitHub (Apr 19, 2023):

This is very strange. The photos were taken on my iPhone and were uploaded through the immich app. I did not modify them in any way before or after upload! I didn't change the resolution and they don't get downloaded from different sources. iCloud Photos is disabled (photostream is on, but I don't think that's a problem). I selected the "Recents (All)" album als backup album.

@Daniel-Cloud23 commented on GitHub (Apr 19, 2023): This is very strange. The photos were taken on my iPhone and were uploaded through the immich app. I did not modify them in any way before or after upload! I didn't change the resolution and they don't get downloaded from different sources. iCloud Photos is disabled (photostream is on, but I don't think that's a problem). I selected the "Recents (All)" album als backup album.
OVERLORD commented 2026-02-04 22:30:08 +03:00
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@alextran1502 commented on GitHub (Apr 19, 2023):

Do you use the Share Album feature of Apple Photos app?

@alextran1502 commented on GitHub (Apr 19, 2023): Do you use the Share Album feature of Apple Photos app?
OVERLORD commented 2026-02-04 22:30:56 +03:00
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@alextran1502 commented on GitHub (Apr 19, 2023):

Can you help take a screenshot of your photos app settings?

@alextran1502 commented on GitHub (Apr 19, 2023): Can you help take a screenshot of your photos app settings?
OVERLORD commented 2026-02-04 22:31:25 +03:00
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@Daniel-Cloud23 commented on GitHub (Apr 19, 2023):

here are my settings:

IMG_3727
IMG_3728

I have one shared Album I was invited to. I disabled it now in settings, logged out of immich in the app and back in. No change. Still duplicates.

@Daniel-Cloud23 commented on GitHub (Apr 19, 2023): here are my settings: ![IMG_3727](https://user-images.githubusercontent.com/103022385/233183970-273e73f6-594b-4d9a-bd31-ce43bc3573e5.png) ![IMG_3728](https://user-images.githubusercontent.com/103022385/233183975-0c41586a-d5a2-4057-8e34-62c8c93c597d.png) I have one shared Album I was invited to. I disabled it now in settings, logged out of immich in the app and back in. No change. Still duplicates.
OVERLORD commented 2026-02-04 22:31:58 +03:00
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@alextran1502 commented on GitHub (Apr 19, 2023):

hmm very very strange. What is your iPhone model and iOS version?

@alextran1502 commented on GitHub (Apr 19, 2023): hmm very very strange. What is your iPhone model and iOS version?
OVERLORD commented 2026-02-04 22:32:31 +03:00
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@Daniel-Cloud23 commented on GitHub (Apr 19, 2023):

iPhone 13 Pro, iOS 16.4.1.

I tried to uninstall and reinstall the app now, select a different album for backup and then agains the recents album. All that doesn't change anything...

@Daniel-Cloud23 commented on GitHub (Apr 19, 2023): iPhone 13 Pro, iOS 16.4.1. I tried to uninstall and reinstall the app now, select a different album for backup and then agains the recents album. All that doesn't change anything...
OVERLORD commented 2026-02-04 22:33:47 +03:00
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@Daniel-Cloud23 commented on GitHub (Apr 19, 2023):

OK, I think I found the problem! Disabling the PhotoStream made the duplicates disappear! 🙂 Thanks for all the help and effort! If you need any more information from me, let me know!

@Daniel-Cloud23 commented on GitHub (Apr 19, 2023): OK, I think I found the problem! Disabling the PhotoStream made the duplicates disappear! 🙂 Thanks for all the help and effort! If you need any more information from me, let me know!
OVERLORD commented 2026-02-04 22:34:05 +03:00
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@alextran1502 commented on GitHub (Apr 19, 2023):

OHHHH very good data point. Thank you!!!

@alextran1502 commented on GitHub (Apr 19, 2023): OHHHH very good data point. Thank you!!!
OVERLORD commented 2026-02-04 22:34:53 +03:00
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@alextran1502 commented on GitHub (Apr 19, 2023):

Do you know if those duplicated photos can be uploaded to Immich?

@alextran1502 commented on GitHub (Apr 19, 2023): Do you know if those duplicated photos can be uploaded to Immich?
OVERLORD commented 2026-02-04 22:35:22 +03:00
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@Daniel-Cloud23 commented on GitHub (Apr 19, 2023):

They were not uploaded. Somehow the photostream was the reason that the local photos were displayed as duplicates. None of these with the lower resolution were uploaded. Or what do you mean?

@Daniel-Cloud23 commented on GitHub (Apr 19, 2023): They were not uploaded. Somehow the photostream was the reason that the local photos were displayed as duplicates. None of these with the lower resolution were uploaded. Or what do you mean?
OVERLORD commented 2026-02-04 22:36:04 +03:00
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@alextran1502 commented on GitHub (Apr 19, 2023):

I mean can they be uploaded at all?

@alextran1502 commented on GitHub (Apr 19, 2023): I mean can they be uploaded at all?
OVERLORD commented 2026-02-04 22:36:05 +03:00
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@Daniel-Cloud23 commented on GitHub (Apr 20, 2023):

Nope

@Daniel-Cloud23 commented on GitHub (Apr 20, 2023): Nope
OVERLORD commented 2026-02-04 22:36:08 +03:00
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@yoyotueur commented on GitHub (Jun 1, 2023):

I have the same issue. But I don't have the photostream setting in Setting>Photos

@yoyotueur commented on GitHub (Jun 1, 2023): I have the same issue. But I don't have the photostream setting in Setting>Photos
OVERLORD commented 2026-02-04 22:36:14 +03:00
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@jeff15110168 commented on GitHub (Apr 10, 2024):

I have the same issue. But I don't have the photostream setting in Setting>Photos

I also have the same issue. I don't have photostream option but i do use shared photo libraries a lot so turning it off is not an option.

I currently have every single "local" folder selected for backup. Is that a bad idea and should i just select "recent" for backup that then captures all the files on my local iphone (i don't want to backup any shared albums)

@jeff15110168 commented on GitHub (Apr 10, 2024): > I have the same issue. But I don't have the photostream setting in Setting>Photos I also have the same issue. I don't have photostream option but i do use shared photo libraries a lot so turning it off is not an option. I currently have every single "local" folder selected for backup. Is that a bad idea and should i just select "recent" for backup that then captures all the files on my local iphone (i don't want to backup any shared albums)
OVERLORD commented 2026-02-04 22:36:17 +03:00
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@christopherarter commented on GitHub (Feb 21, 2025):

I'm still having this issue on a Pixel 8a actually, immich running v1.126.1

@christopherarter commented on GitHub (Feb 21, 2025): I'm still having this issue on a Pixel 8a actually, immich running [v1.126.1](https://github.com/immich-app/immich/releases/tag/v1.126.1)
OVERLORD commented 2026-02-04 22:36:20 +03:00
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@alextran1502 commented on GitHub (Feb 21, 2025):

@christopherarter there is a known issue of the Pixel phone can potentially wrangle the local ID causing weirdness happen. The only work around right now is to reinstall the qpp so it can reindex

@alextran1502 commented on GitHub (Feb 21, 2025): @christopherarter there is a known issue of the Pixel phone can potentially wrangle the local ID causing weirdness happen. The only work around right now is to reinstall the qpp so it can reindex
OVERLORD commented 2026-02-04 22:36:24 +03:00
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@christopherarter commented on GitHub (Feb 21, 2025):

Thank you @alextran1502 ! I'll give that a shot.

edit: also, Immich kicks ass, thanks a ton for it!

@christopherarter commented on GitHub (Feb 21, 2025): Thank you @alextran1502 ! I'll give that a shot. edit: also, Immich kicks ass, thanks a ton for it!
OVERLORD commented 2026-02-04 22:36:28 +03:00
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@konradwalsh commented on GitHub (Mar 23, 2025):

I'm having this issue and I've reinstalled the asp after clearing the storage.
Samsung S22 ultra

Happy to test any suggestions

@konradwalsh commented on GitHub (Mar 23, 2025): I'm having this issue and I've reinstalled the asp after clearing the storage. Samsung S22 ultra Happy to test any suggestions
OVERLORD commented 2026-02-04 22:36:31 +03:00
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@vtosevski commented on GitHub (May 20, 2025):

Hi everyone,
Apologies for opening the old thread but I have the same/similar issue and don't quite get the solution. I have Xiaomi 14 phone and see duplicate images on my mobile, similar as above, with 2 different status icons, ticked cloud and empty cloud. However, I also see those images as exact duplicates on my timeline through my web browser - based on image information, they're identical. Is there anything I can do about this?
Thanks!

@vtosevski commented on GitHub (May 20, 2025): Hi everyone, Apologies for opening the old thread but I have the same/similar issue and don't quite get the solution. I have Xiaomi 14 phone and see duplicate images on my mobile, similar as above, with 2 different status icons, ticked cloud and empty cloud. However, I also see those images as exact duplicates on my timeline through my web browser - based on image information, they're identical. Is there anything I can do about this? Thanks!
OVERLORD commented 2026-02-04 22:36:38 +03:00
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@pawjwp commented on GitHub (May 22, 2025):

I've been having this issue on 1.133.0 and reinstalling the app to allow it to reindex has not changed anything. It seems to have affected all the photos I took in the past 41 days, but nothing before that or any new photos after the last reinstall. I am on a Samsung Galaxy S21 Ultra, the server is on 1.133.0 and the phone is on 1.133.0 build.198.

Any photo that was already on my phone and uploaded to Immich during that time period is duplicated, with one version only detected locally and one version only detected on the server. None of the local-only images are able to back themselves up, so the never get duplicated on the server, but they also don't seem to give any information about why they aren't backing up and I can't tell if they are trying to.

Here are some of the advanced info for two pair of files:

The photos have a different checksum and a different timestamp and as far as I can tell, the only thing that happened at the more recent timestamp is one of my reinstalls of the Immich app. I included one screenshot of a photo and one of a video, I noticed the two videos thumbnails' were half a second apart from each other in the video.

To test, I tried deleting one of the server versions of these assets to see if the local version would upload, and it still created a duplicate. Here's the comparison of those:

The "updatedAt" field on the remote image seems to be the upload date, I assume that doesn't affect the checksum, but I assume what is causing it is the remote image includes precise milliseconds and the local image seems to only detect the timestamp when it has been rounded down to the nearest second.

@pawjwp commented on GitHub (May 22, 2025): I've been having this issue on 1.133.0 and reinstalling the app to allow it to reindex has not changed anything. It seems to have affected all the photos I took in the past 41 days, but nothing before that or any new photos after the last reinstall. I am on a Samsung Galaxy S21 Ultra, the server is on 1.133.0 and the phone is on 1.133.0 build.198. Any photo that was already on my phone and uploaded to Immich during that time period is duplicated, with one version only detected locally and one version only detected on the server. None of the local-only images are able to back themselves up, so the never get duplicated on the server, but they also don't seem to give any information about why they aren't backing up and I can't tell if they are trying to. Here are some of the advanced info for two pair of files: <img src="https://github.com/user-attachments/assets/fd408e7d-e369-49fb-b4f5-6dc9179bdd46" width="250"/><img src="https://github.com/user-attachments/assets/2f6a4e6c-f8df-444c-aa5b-4861ef8c4c85" width="250"/> <img src="https://github.com/user-attachments/assets/38b5d825-5671-4485-90bd-c9e3597d0816" width="250"/><img src="https://github.com/user-attachments/assets/a204ec86-404a-4ed8-97bc-5b41911c3a82" width="250"/> The photos have a different checksum and a different timestamp and as far as I can tell, the only thing that happened at the more recent timestamp is one of my reinstalls of the Immich app. I included one screenshot of a photo and one of a video, I noticed the two videos thumbnails' were half a second apart from each other in the video. To test, I tried deleting one of the server versions of these assets to see if the local version would upload, and it still created a duplicate. Here's the comparison of those: <img src="https://github.com/user-attachments/assets/57a1a169-15ff-437c-828d-daf72fb1c35c" width="250"/><img src="https://github.com/user-attachments/assets/33fc39b3-45fd-4a95-9161-99fe462da318" width="250"/> The "updatedAt" field on the remote image seems to be the upload date, I assume that doesn't affect the checksum, but I assume what is causing it is the remote image includes precise milliseconds and the local image seems to only detect the timestamp when it has been rounded down to the nearest second.
OVERLORD commented 2026-02-04 22:36:41 +03:00
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@PubBow commented on GitHub (May 22, 2025):

Hi,

I'm having the same issue:

Image

I'm currently on 1.132.3. The upload directory is mounted to an external library if that makes any difference.

@PubBow commented on GitHub (May 22, 2025): Hi, I'm having the same issue: ![Image](https://github.com/user-attachments/assets/c26557d0-f140-4990-b49b-e9a4e3f0bd24) I'm currently on 1.132.3. The upload directory is mounted to an external library if that makes any difference.
OVERLORD commented 2026-02-04 22:36:44 +03:00
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@Ralith commented on GitHub (May 28, 2025):

Reinstalling the app seems to have fixed this on my Pixel 9, after backing up from a Pixel 6 triggered it on both devices.

@Ralith commented on GitHub (May 28, 2025): Reinstalling the app seems to have fixed this on my Pixel 9, after backing up from a Pixel 6 triggered it on both devices.
OVERLORD commented 2026-02-04 22:36:48 +03:00
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@pawjwp commented on GitHub (May 28, 2025):

I've tried reinstalling a few times with no luck. It seems to affect two months of my photos, but nothing newer, so it's something I can live with, especially since the photos aren't being uploaded twice. Still, I'd love a fix.

@pawjwp commented on GitHub (May 28, 2025): I've tried reinstalling a few times with no luck. It seems to affect two months of my photos, but nothing newer, so it's something I can live with, especially since the photos aren't being uploaded twice. Still, I'd love a fix.
OVERLORD commented 2026-02-04 22:37:01 +03:00
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@schontho commented on GitHub (Jun 3, 2025):

I have the same problem here. It looks like whe indexed or where the meta data has extracted already and the original file does not match. I don't have it on new files but on all older files I Uploaded from the app (current android version).

@schontho commented on GitHub (Jun 3, 2025): I have the same problem here. It looks like whe indexed or where the meta data has extracted already and the original file does not match. I don't have it on new files but on all older files I Uploaded from the app (current android version).
OVERLORD commented 2026-02-04 22:37:06 +03:00
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@PubBow commented on GitHub (Jun 3, 2025):

I deleted and reinstalled the app and the issue is still there (iOS).

This issue is showing as closed, I wonder if admin are aware we are commenting on it!

@PubBow commented on GitHub (Jun 3, 2025): I deleted and reinstalled the app and the issue is still there (iOS). This issue is showing as closed, I wonder if admin are aware we are commenting on it!
OVERLORD commented 2026-02-04 22:37:13 +03:00
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@konradwalsh commented on GitHub (Jun 3, 2025):

good point!!!

I deleted and reinstalled the app and the issue is still there (iOS).

This issue is showing as closed, I wonder if admin are aware we are commenting on it!

@konradwalsh commented on GitHub (Jun 3, 2025): good point!!! > I deleted and reinstalled the app and the issue is still there (iOS). > > This issue is showing as closed, I wonder if admin are aware we are commenting on it!
OVERLORD commented 2026-02-04 22:37:19 +03:00
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@rizkyarlin commented on GitHub (Oct 18, 2025):

In my case I use icloudpd to download all my photos from icloud to my server to save time, because most of my original photos not on my phone.

I then use immich-go to upload the photos to immich.

Now when I tried to enable the album backups on the iOS app, I ran into the same problem of duplicate photos.

OP said:

OK, I think I found the problem! Disabling the PhotoStream made the duplicates disappear! 🙂 Thanks for all the help and effort! If you need any more information from me, let me know!

@alextran1502 can you reopen this issue since PhotoStream setting is not in the iOS Photos settings anymore?

@rizkyarlin commented on GitHub (Oct 18, 2025): In my case I use [icloudpd](https://github.com/icloud-photos-downloader/icloud_photos_downloader) to download all my photos from icloud to my server to save time, because most of my original photos not on my phone. I then use [immich-go](https://github.com/simulot/immich-go) to upload the photos to immich. Now when I tried to enable the album backups on the iOS app, I ran into the same problem of duplicate photos. OP said: > OK, I think I found the problem! Disabling the PhotoStream made the duplicates disappear! 🙂 Thanks for all the help and effort! If you need any more information from me, let me know! @alextran1502 can you reopen this issue since PhotoStream setting is not in the iOS Photos settings anymore?
OVERLORD commented 2026-02-04 22:37:29 +03:00
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@rizkyarlin commented on GitHub (Oct 18, 2025):

ths immich_server log my have some clue why the uploads / file consolidations failed.

immich_server            | [Nest] 23  - 10/18/2025, 2:54:27 PM   ERROR [Api:Error: EIO: i/o error, close~03ozr0gm] Unknown error: Error: EIO: i/o error, close
immich_server            | [Nest] 23  - 10/18/2025, 2:54:28 PM   ERROR [Api:ErrorInterceptor~ztyq94c6] Unknown error: Error: ENOENT: no such file or directory, mkdir '/data/upload/c9d11eb6-5698-40fa-b7ac-31dbf45b2e54/93/09'
immich_server            | Error: ENOENT: no such file or directory, mkdir '/data/upload/c9d11eb6-5698-40fa-b7ac-31dbf45b2e54/93/09'
immich_server            |     at mkdirSync (node:fs:1363:26)
immich_server            |     at StorageRepository.mkdirSync (/usr/src/app/server/dist/repositories/storage.repository.js:130:37)
immich_server            |     at AssetMediaService.getUploadFolder (/usr/src/app/server/dist/services/asset-media.service.js:80:32)
immich_server            |     at /usr/src/app/server/dist/middleware/file-upload.interceptor.js:131:52
immich_server            |     at callbackify (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:72:31)
immich_server            |     at FileUploadInterceptor.destination (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:131:16)
immich_server            |     at DiskStorage._handleFile (/usr/src/app/server/node_modules/.pnpm/multer@2.0.2/node_modules/multer/storage/disk.js:31:8)
immich_server            |     at FileUploadInterceptor.handleFile (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:145:29)
immich_server            |     at /usr/src/app/server/node_modules/.pnpm/multer@2.0.2/node_modules/multer/lib/make-middleware.js:158:17
immich_server            |     at callbackify (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:72:16)
immich_server            | [Nest] 23  - 10/18/2025, 2:54:28 PM   ERROR [Api:ErrorInterceptor~zwm2f1g8] Unknown error: Error: ENOENT: no such file or directory, mkdir '/data/upload/c9d11eb6-5698-40fa-b7ac-31dbf45b2e54/98/aa'
immich_server            | Error: ENOENT: no such file or directory, mkdir '/data/upload/c9d11eb6-5698-40fa-b7ac-31dbf45b2e54/98/aa'
immich_server            |     at mkdirSync (node:fs:1363:26)
immich_server            |     at StorageRepository.mkdirSync (/usr/src/app/server/dist/repositories/storage.repository.js:130:37)
immich_server            |     at AssetMediaService.getUploadFolder (/usr/src/app/server/dist/services/asset-media.service.js:80:32)
immich_server            |     at /usr/src/app/server/dist/middleware/file-upload.interceptor.js:131:52
immich_server            |     at callbackify (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:72:31)
immich_server            |     at FileUploadInterceptor.destination (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:131:16)
immich_server            |     at DiskStorage._handleFile (/usr/src/app/server/node_modules/.pnpm/multer@2.0.2/node_modules/multer/storage/disk.js:31:8)
immich_server            |     at FileUploadInterceptor.handleFile (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:145:29)
immich_server            |     at /usr/src/app/server/node_modules/.pnpm/multer@2.0.2/node_modules/multer/lib/make-middleware.js:158:17
immich_server            |     at callbackify (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:72:16)
immich_server            | [Nest] 23  - 10/18/2025, 2:54:40 PM     LOG [Api:EventRepository] Websocket Connect:    3aJvjyAlPu168mA5AABB
@rizkyarlin commented on GitHub (Oct 18, 2025): ths immich_server log my have some clue why the uploads / file consolidations failed. ```bash immich_server | [Nest] 23 - 10/18/2025, 2:54:27 PM ERROR [Api:Error: EIO: i/o error, close~03ozr0gm] Unknown error: Error: EIO: i/o error, close immich_server | [Nest] 23 - 10/18/2025, 2:54:28 PM ERROR [Api:ErrorInterceptor~ztyq94c6] Unknown error: Error: ENOENT: no such file or directory, mkdir '/data/upload/c9d11eb6-5698-40fa-b7ac-31dbf45b2e54/93/09' immich_server | Error: ENOENT: no such file or directory, mkdir '/data/upload/c9d11eb6-5698-40fa-b7ac-31dbf45b2e54/93/09' immich_server | at mkdirSync (node:fs:1363:26) immich_server | at StorageRepository.mkdirSync (/usr/src/app/server/dist/repositories/storage.repository.js:130:37) immich_server | at AssetMediaService.getUploadFolder (/usr/src/app/server/dist/services/asset-media.service.js:80:32) immich_server | at /usr/src/app/server/dist/middleware/file-upload.interceptor.js:131:52 immich_server | at callbackify (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:72:31) immich_server | at FileUploadInterceptor.destination (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:131:16) immich_server | at DiskStorage._handleFile (/usr/src/app/server/node_modules/.pnpm/multer@2.0.2/node_modules/multer/storage/disk.js:31:8) immich_server | at FileUploadInterceptor.handleFile (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:145:29) immich_server | at /usr/src/app/server/node_modules/.pnpm/multer@2.0.2/node_modules/multer/lib/make-middleware.js:158:17 immich_server | at callbackify (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:72:16) immich_server | [Nest] 23 - 10/18/2025, 2:54:28 PM ERROR [Api:ErrorInterceptor~zwm2f1g8] Unknown error: Error: ENOENT: no such file or directory, mkdir '/data/upload/c9d11eb6-5698-40fa-b7ac-31dbf45b2e54/98/aa' immich_server | Error: ENOENT: no such file or directory, mkdir '/data/upload/c9d11eb6-5698-40fa-b7ac-31dbf45b2e54/98/aa' immich_server | at mkdirSync (node:fs:1363:26) immich_server | at StorageRepository.mkdirSync (/usr/src/app/server/dist/repositories/storage.repository.js:130:37) immich_server | at AssetMediaService.getUploadFolder (/usr/src/app/server/dist/services/asset-media.service.js:80:32) immich_server | at /usr/src/app/server/dist/middleware/file-upload.interceptor.js:131:52 immich_server | at callbackify (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:72:31) immich_server | at FileUploadInterceptor.destination (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:131:16) immich_server | at DiskStorage._handleFile (/usr/src/app/server/node_modules/.pnpm/multer@2.0.2/node_modules/multer/storage/disk.js:31:8) immich_server | at FileUploadInterceptor.handleFile (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:145:29) immich_server | at /usr/src/app/server/node_modules/.pnpm/multer@2.0.2/node_modules/multer/lib/make-middleware.js:158:17 immich_server | at callbackify (/usr/src/app/server/dist/middleware/file-upload.interceptor.js:72:16) immich_server | [Nest] 23 - 10/18/2025, 2:54:40 PM LOG [Api:EventRepository] Websocket Connect: 3aJvjyAlPu168mA5AABB ```
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