[BUG] iOS app not showing images deleted locally and sync icon missing from uploaded images #768

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opened 2026-02-04 22:23:52 +03:00 by OVERLORD · 6 comments
Owner

Originally created by @FrankelJb on GitHub (Mar 24, 2023).

Originally assigned to: @fyfrey on GitHub.

The bug

I recently deleted thousands of local assets that have been successfully uploaded to Immich. After upgrading to 1.51.x , the assets are no longer visible in the iOS app. I've checked the web and all assets are there. I'm not sure what/where to check for the reason, I'll be happy to upload logs/configs etc.

Additionally, the "Backup" section has a negative remainder (currently reading -249). I can still upload assets successfully. However, the uploaded assets have the cloud with a line through it instead of showing the cloud with a tick icon.

The OS that Immich Server is running on

Kubernetes (RKE v1.26.1+rke2r1)

Version of Immich Server

v1.51.2

Version of Immich Mobile App

1.51.0 build.89

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

Link to repo https://github.com/FrankelJb/home-ops/tree/main/kubernetes/apps/cloud/immich

Your .env content

DISABLE_REVERSE_GEOCODING: "true"
  LOG_LEVEL: "verbose"
  NODE_ENV: "development"
  REDIS_HOSTNAME: redis-master.default.svc.cluster.local
  IMMICH_SERVER_URL: http://immich-server.cloud.svc.cluster.local:3001
  IMMICH_WEB_URL: http://immich-web.cloud.svc.cluster.local:3000
  IMMICH_MACHINE_LEARNING_URL: http://immich-machine-learning.cloud.svc.cluster.local:3003
  TYPESENSE_HOST: immich-typesense.cloud.svc.cluster.local
  TYPESENSE_PORT: "8108"
  TYPESENSE_PROTOCOL: http
  TYPESENSE_DATA_DIR: /config

Reproduction steps

No idea. I'm scared to delete the iOS profile at this point.

Additional information

No response

Originally created by @FrankelJb on GitHub (Mar 24, 2023). Originally assigned to: @fyfrey on GitHub. ### The bug I recently deleted thousands of local assets that have been successfully uploaded to Immich. After upgrading to 1.51.x , the assets are no longer visible in the iOS app. I've checked the web and all assets are there. I'm not sure what/where to check for the reason, I'll be happy to upload logs/configs etc. Additionally, the "Backup" section has a negative remainder (currently reading -249). I can still upload assets successfully. However, the uploaded assets have the cloud with a line through it instead of showing the cloud with a tick icon. ### The OS that Immich Server is running on Kubernetes (RKE v1.26.1+rke2r1) ### Version of Immich Server v1.51.2 ### Version of Immich Mobile App 1.51.0 build.89 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML Link to repo https://github.com/FrankelJb/home-ops/tree/main/kubernetes/apps/cloud/immich ``` ### Your .env content ```Shell DISABLE_REVERSE_GEOCODING: "true" LOG_LEVEL: "verbose" NODE_ENV: "development" REDIS_HOSTNAME: redis-master.default.svc.cluster.local IMMICH_SERVER_URL: http://immich-server.cloud.svc.cluster.local:3001 IMMICH_WEB_URL: http://immich-web.cloud.svc.cluster.local:3000 IMMICH_MACHINE_LEARNING_URL: http://immich-machine-learning.cloud.svc.cluster.local:3003 TYPESENSE_HOST: immich-typesense.cloud.svc.cluster.local TYPESENSE_PORT: "8108" TYPESENSE_PROTOCOL: http TYPESENSE_DATA_DIR: /config ``` ### Reproduction steps ```bash No idea. I'm scared to delete the iOS profile at this point. ``` ### Additional information _No response_
Author
Owner

@alextran1502 commented on GitHub (Mar 24, 2023):

@fyfrey have we considered this operation for the sync mechanism?

@alextran1502 commented on GitHub (Mar 24, 2023): @fyfrey have we considered this operation for the sync mechanism?
Author
Owner

@fyfrey commented on GitHub (Mar 24, 2023):

yes, but I think there is a bug in it. for locally deleted assets that are still available on the server, it currently removes these assets from the local database instead of just updating them to note they are no longer present on device

@fyfrey commented on GitHub (Mar 24, 2023): yes, but I think there is a bug in it. for locally deleted assets that are still available on the server, it currently removes these assets from the local database instead of just updating them to note they are no longer present on device
Author
Owner

@fyfrey commented on GitHub (Mar 24, 2023):

@FrankelJb could you please confirm that after logout and again loggin in in the app, the locally deleted (but uploaded) assets are now shown (having only the pure cloud icon)

@fyfrey commented on GitHub (Mar 24, 2023): @FrankelJb could you please confirm that after logout and again loggin in in the app, the locally deleted (but uploaded) assets are now shown (having only the pure cloud icon)
Author
Owner

@alextran1502 commented on GitHub (Mar 25, 2023):

@FrankelJb could you please confirm that after logout and again loggin in in the app, the locally deleted (but uploaded) assets are now shown (having only the pure cloud icon)

@fyfrey i can confirm this

@alextran1502 commented on GitHub (Mar 25, 2023): > @FrankelJb could you please confirm that after logout and again loggin in in the app, the locally deleted (but uploaded) assets are now shown (having only the pure cloud icon) @fyfrey i can confirm this
Author
Owner

@FrankelJb commented on GitHub (Mar 25, 2023):

Thanks for the fast feedback.

Remote assets are still missing. All assets show the crossed cloud.

@FrankelJb commented on GitHub (Mar 25, 2023): Thanks for the fast feedback. Remote assets are still missing. All assets show the crossed cloud.
Author
Owner

@alextran1502 commented on GitHub (Mar 27, 2023):

Fixed in #2085

@alextran1502 commented on GitHub (Mar 27, 2023): Fixed in #2085
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Reference: immich-app/immich#768