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Error: Unable to upload 2.9MB image - but logs show success #7652

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opened 2026-02-05 13:11:56 +03:00 by OVERLORD · 2 comments
OVERLORD commented 2026-02-05 13:11:56 +03:00
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Originally created by @magnuspyke on GitHub (Oct 29, 2025).

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

Attempting to upload a 2.9MB jpeg image results in an error: unable to upload file. This is while using the web interface.

Logs from the server show 200 response:

[Nest] 25 - 10/29/2025, 3:32:20 PM DEBUG [Api:LoggingInterceptorpo1lum9h] POST /api/assets/bulk-upload-check 200 1.03ms ::ffff:10.1.6.10
[Nest] 25 - 10/29/2025, 3:32:20 PM VERBOSE [Api:LoggingInterceptorpo1lum9h] {"assets":[{"id":"IMG_2297.jpg","checksum":"ac3cc3572e379322779a6a61fc019322e53e6b20"}]}

Photo fails to upload.

The OS that Immich Server is running on

Ubuntu 22.04

Version of Immich Server

v2.1.0

Version of Immich Mobile App

N/A

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

Chrome on MacOS

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:2ba50e1ac3a0ea17b736ce9db2b0a9f6f8b85d4c27d5f5accc6a416d8f42c6d5
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command:
      [
        'postgres',
        '-c',
        'shared_preload_libraries=vectors.so',
        '-c',
        'search_path="$$user", public, vectors',
        '-c',
        'logging_collector=on',
        '-c',
        'max_wal_size=2GB',
        '-c',
        'shared_buffers=512MB',
        '-c',
        'wal_compression=on',
      ]
    restart: always

volumes:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library

# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=<obscured password>

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

  1. Click on Upload
  2. Select file
  3. Click open
  4. View logs
    ...

Relevant log output

[Nest] 25  - 10/29/2025, 3:32:20 PM   DEBUG [Api:LoggingInterceptor~po1lum9h] POST /api/assets/bulk-upload-check 200 1.03ms ::ffff:10.1.6.10
[Nest] 25  - 10/29/2025, 3:32:20 PM VERBOSE [Api:LoggingInterceptor~po1lum9h] {"assets":[{"id":"IMG_2297.jpg","checksum":"ac3cc3572e379322779a6a61fc019322e53e6b20"}]}

Additional information

Ran:

'docker compose down' & 'docker compose up -d' to see if restarting the containers helped. It did not.

Tried on multiple images:

2.9MB - failed
2.7MB - failed
893KB - passed (uploaded without issue)

Originally created by @magnuspyke on GitHub (Oct 29, 2025). ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug Attempting to upload a 2.9MB jpeg image results in an error: unable to upload file. This is while using the web interface. Logs from the server show 200 response: [Nest] 25 - 10/29/2025, 3:32:20 PM DEBUG [Api:LoggingInterceptor~po1lum9h] POST /api/assets/bulk-upload-check 200 1.03ms ::ffff:10.1.6.10 [Nest] 25 - 10/29/2025, 3:32:20 PM VERBOSE [Api:LoggingInterceptor~po1lum9h] {"assets":[{"id":"IMG_2297.jpg","checksum":"ac3cc3572e379322779a6a61fc019322e53e6b20"}]} Photo fails to upload. ### The OS that Immich Server is running on Ubuntu 22.04 ### Version of Immich Server v2.1.0 ### Version of Immich Mobile App N/A ### Platform with the issue - [x] Server - [x] Web - [ ] Mobile ### Device make and model Chrome on MacOS ### Your docker-compose.yml content ```YAML # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding volumes: # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - '2283:2283' depends_on: - redis - database restart: always healthcheck: disable: false immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always healthcheck: disable: false redis: container_name: immich_redis image: docker.io/redis:6.2-alpine@sha256:2ba50e1ac3a0ea17b736ce9db2b0a9f6f8b85d4c27d5f5accc6a416d8f42c6d5 healthcheck: test: redis-cli ping || exit 1 restart: always database: container_name: immich_postgres image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_INITDB_ARGS: '--data-checksums' volumes: # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file - ${DB_DATA_LOCATION}:/var/lib/postgresql/data healthcheck: test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1 interval: 5m start_interval: 30s start_period: 5m command: [ 'postgres', '-c', 'shared_preload_libraries=vectors.so', '-c', 'search_path="$$user", public, vectors', '-c', 'logging_collector=on', '-c', 'max_wal_size=2GB', '-c', 'shared_buffers=512MB', '-c', 'wal_compression=on', ] restart: always volumes: model-cache: ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=./library # The location where your database files are stored DB_DATA_LOCATION=./postgres # To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List # TZ=Etc/UTC # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password # Please use only the characters `A-Za-z0-9`, without special characters or spaces DB_PASSWORD=<obscured password> # The values below this line do not need to be changed ################################################################################### DB_USERNAME=postgres DB_DATABASE_NAME=immich ``` ### Reproduction steps 1. Click on Upload 2. Select file 2. Click open 3. View logs ... ### Relevant log output ```shell [Nest] 25 - 10/29/2025, 3:32:20 PM DEBUG [Api:LoggingInterceptor~po1lum9h] POST /api/assets/bulk-upload-check 200 1.03ms ::ffff:10.1.6.10 [Nest] 25 - 10/29/2025, 3:32:20 PM VERBOSE [Api:LoggingInterceptor~po1lum9h] {"assets":[{"id":"IMG_2297.jpg","checksum":"ac3cc3572e379322779a6a61fc019322e53e6b20"}]} ``` ### Additional information Ran: 'docker compose down' & 'docker compose up -d' to see if restarting the containers helped. It did not. Tried on multiple images: 2.9MB - failed 2.7MB - failed 893KB - passed (uploaded without issue)
OVERLORD commented 2026-02-05 13:11:59 +03:00
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@bo0tzz commented on GitHub (Oct 29, 2025):

The logs aren't showing a success, just a pre-flight request before the actual upload.
This is probably a reverse proxy issue, see https://docs.immich.app/administration/reverse-proxy.

@bo0tzz commented on GitHub (Oct 29, 2025): The logs aren't showing a success, just a pre-flight request before the actual upload. This is probably a reverse proxy issue, see https://docs.immich.app/administration/reverse-proxy.
OVERLORD commented 2026-02-05 13:11:59 +03:00
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@magnuspyke commented on GitHub (Oct 29, 2025):

Thank you! Yes, you are correct - it's a problem with my reverse proxy. I've confirm if I bypass my reverse proxy the upload completes successfully.

@magnuspyke commented on GitHub (Oct 29, 2025): Thank you! Yes, you are correct - it's a problem with my reverse proxy. I've confirm if I bypass my reverse proxy the upload completes successfully.
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Reference: immich-app/immich#7652
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