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New Timeline desync everything #7544

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opened 2026-02-05 13:08:02 +03:00 by OVERLORD · 5 comments
OVERLORD commented 2026-02-05 13:08:02 +03:00
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Originally created by @Victini378 on GitHub (Oct 16, 2025).

Originally assigned to: @alextran1502 on GitHub.

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

Essentially, from version 2.0.0 to 2.1.0, every photos and videos with the new timeline it doesn't come synchronized, not only the new media, but any of the past. I "solve" the problem by going back to the old timeline. The new timeline immich App tries to endlessly synchronize everything without succeeding, as they are duplicates.

The OS that Immich Server is running on

Ubuntu 24.04 LTS

Version of Immich Server

2.1.0

Version of Immich Mobile App

2.1.0 build.3022

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

motorola edge 50 fusion

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:2283
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false
    networks:
      - webnet


  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false
    networks:
      - webnet

  redis:
    container_name: immich_redis
    image: docker.io/valkey/valkey:8-bookworm@sha256:42cba146593a5ea9a622002c1b7cba5da7be248650cbb64ecb9c6c33d29794b1
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always
    networks:
      - webnet

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command: ["postgres", "-c", "shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
    restart: always
    networks:
      - webnet

volumes:
  model-cache:
  pgdata:

networks:
  webnet:
    external: true

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library
# The location where your database files are stored
DB_DATA_LOCATION=pgdata

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=****

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=****
DB_DATABASE_NAME=immich

Reproduction steps

  1. Launch the app
  2. Start the backup

Relevant log output

Additional information

No response

Originally created by @Victini378 on GitHub (Oct 16, 2025). Originally assigned to: @alextran1502 on GitHub. ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug Essentially, from version 2.0.0 to 2.1.0, every photos and videos with the new timeline it doesn't come synchronized, not only the new media, but any of the past. I "solve" the problem by going back to the old timeline. The new timeline immich App tries to endlessly synchronize everything without succeeding, as they are duplicates. ### The OS that Immich Server is running on Ubuntu 24.04 LTS ### Version of Immich Server 2.1.0 ### Version of Immich Mobile App 2.1.0 build.3022 ### Platform with the issue - [ ] Server - [ ] Web - [x] Mobile ### Device make and model motorola edge 50 fusion ### Your docker-compose.yml content ```YAML # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding volumes: # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - 2283:2283 depends_on: - redis - database restart: always healthcheck: disable: false networks: - webnet immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always healthcheck: disable: false networks: - webnet redis: container_name: immich_redis image: docker.io/valkey/valkey:8-bookworm@sha256:42cba146593a5ea9a622002c1b7cba5da7be248650cbb64ecb9c6c33d29794b1 healthcheck: test: redis-cli ping || exit 1 restart: always networks: - webnet database: container_name: immich_postgres image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_INITDB_ARGS: '--data-checksums' volumes: # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file - ${DB_DATA_LOCATION}:/var/lib/postgresql/data healthcheck: test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1 interval: 5m start_interval: 30s start_period: 5m command: ["postgres", "-c", "shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"] restart: always networks: - webnet volumes: model-cache: pgdata: networks: webnet: external: true ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=./library # The location where your database files are stored DB_DATA_LOCATION=pgdata # To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List # TZ=Etc/UTC # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password # Please use only the characters `A-Za-z0-9`, without special characters or spaces DB_PASSWORD=**** # The values below this line do not need to be changed ################################################################################### DB_USERNAME=**** DB_DATABASE_NAME=immich ``` ### Reproduction steps 1. Launch the app 2. Start the backup ### Relevant log output ```shell ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 13:08:05 +03:00
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@danieldietzler commented on GitHub (Oct 16, 2025):

Have you tried logging out and back in again?

@danieldietzler commented on GitHub (Oct 16, 2025): Have you tried logging out and back in again?
OVERLORD commented 2026-02-05 13:08:05 +03:00
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@Victini378 commented on GitHub (Oct 16, 2025):

Have you tried logging out and back in again?

Certainly, countless times

@Victini378 commented on GitHub (Oct 16, 2025): > Have you tried logging out and back in again? Certainly, countless times
OVERLORD commented 2026-02-05 13:08:06 +03:00
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@alextran1502 commented on GitHub (Oct 16, 2025):

Can you provide the mobile app logs and the screenshot of sync status page from the App Setting?

@alextran1502 commented on GitHub (Oct 16, 2025): Can you provide the mobile app logs and the screenshot of sync status page from the App Setting?
OVERLORD commented 2026-02-05 13:08:07 +03:00
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@Victini378 commented on GitHub (Oct 16, 2025):

Image

Immich_log_2025-10-16T17_59_49.393802.log

I've censored album name and photos

@Victini378 commented on GitHub (Oct 16, 2025): <img width="1080" height="2400" alt="Image" src="https://github.com/user-attachments/assets/ae0581ec-1e95-4abf-9f33-a3570d201c31" /> [Immich_log_2025-10-16T17_59_49.393802.log](https://github.com/user-attachments/files/22954692/Immich_log_2025-10-16T17_59_49.393802.log) I've censored album name and photos
OVERLORD commented 2026-02-05 13:08:07 +03:00
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@alextran1502 commented on GitHub (Oct 16, 2025):

The app cannot communicate with the server, please make sure your server is accessible

@alextran1502 commented on GitHub (Oct 16, 2025): The app cannot communicate with the server, please make sure your server is accessible
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Reference: immich-app/immich#7544
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