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Code Issues 783 Packages Projects Releases 12 Wiki Activity

Job Transcode Videos doesn't transcode Live Photos #7541

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opened 2026-02-05 13:07:35 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 13:07:35 +03:00
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Originally created by @magakis on GitHub (Oct 16, 2025).

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

I am running the server on a weak machine and I wanted to perform the upload and the transcoding of videos at a separate time. So before I upload my photos, I turned off transcoding completely. After the uploading had finished, I checked the photos that I had uploaded and the live feature wasn't working. Only the sound was available and the first frame.

I activated transcoding for "Videos higher than target resolution or not in an accepted format". I run the job to transcode videos, but it only detected the actual videos that I had uploaded and therefore didn't fix the live photos that I had already uploaded.

If I upload a new live photo with the exact same settings now, the web playback of that photo works perfectly fine.

The OS that Immich Server is running on

Raspberry Pi OS

Version of Immich Server

v2.1.0

Version of Immich Mobile App

v2.1.0

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

iPhone 16 Pro Max

Your docker-compose.yml content

Original

Your .env content

Original

Reproduction steps

  1. Turn off transcoding of videos in the server settings
  2. Upload a live photo from an iPhone
  3. Turn on transcoding of videos in the server settings.
  4. Run the Job Transcode Videos

Relevant log output

Additional information

No response

Originally created by @magakis on GitHub (Oct 16, 2025). ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug I am running the server on a weak machine and I wanted to perform the upload and the transcoding of videos at a separate time. So before I upload my photos, I turned off transcoding completely. After the uploading had finished, I checked the photos that I had uploaded and the live feature wasn't working. Only the sound was available and the first frame. I activated transcoding for "Videos higher than target resolution or not in an accepted format". I run the job to transcode videos, but it only detected the actual videos that I had uploaded and therefore didn't fix the live photos that I had already uploaded. If I upload a new live photo with the exact same settings now, the web playback of that photo works perfectly fine. ### The OS that Immich Server is running on Raspberry Pi OS ### Version of Immich Server v2.1.0 ### Version of Immich Mobile App v2.1.0 ### Platform with the issue - [x] Server - [ ] Web - [ ] Mobile ### Device make and model iPhone 16 Pro Max ### Your docker-compose.yml content ```YAML Original ``` ### Your .env content ```Shell Original ``` ### Reproduction steps 1. Turn off transcoding of videos in the server settings 2. Upload a live photo from an iPhone 3. Turn on transcoding of videos in the server settings. 4. Run the Job Transcode Videos ### Relevant log output ```shell ``` ### Additional information _No response_
OVERLORD added the 🗄️server label 2026-02-05 13:07:35 +03:00
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Reference: immich-app/immich#7541
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