immich-app/immich
1
0
Fork 0
mirror of https://github.com/immich-app/immich.git synced 2026-07-16 05:34:30 +03:00
Code Issues 783 Packages Projects Releases 22 Wiki Activity

Thumbnails are not generated automatically #7538

New Issue
Closed
opened 2026-02-05 13:07:24 +03:00 by OVERLORD · 6 comments
OVERLORD commented 2026-02-05 13:07:24 +03:00
Owner
Copy Link

Originally created by @VitalyEmelyanov on GitHub (Oct 16, 2025).

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

Hello, I've just set-up an immich server, uploaded photos from the iPhone, and do not see any thumbnails.
There's an "Error loading image" on all photos in the timeline.
When I open admin settings, there's 0 thumbnail generation jobs, and if I click regenerate for all, it just quickly disappears. No errors in logs.
It does not matter where you upload from, if I upload image via browser, it is the same

Only if I manually go into the image, click "Refresh thumbnails", it appears after page reload for this image.

Image Image

Image

Image

The OS that Immich Server is running on

Ubuntu 24.04

Version of Immich Server

2.1.0

Version of Immich Mobile App

2.1.0

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

iPhone 15

Your docker-compose.yml content

#
# WARNING: To install Immich, follow our guide: https://docs.immich.app/install/docker-compose
#
# Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/data
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    environment:
      - VIRTUAL_HOST=immich.my-domain.com
      - VIRTUAL_PORT=2283
      - LETSENCRYPT_HOST=immich.my-domain.com
      - LETSENCRYPT_EMAIL=mail@my-domain.com
    expose:
      - "2283"
    #ports:
    #  - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, rocm, openvino, rknn] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://docs.immich.app/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, rocm, openvino, openvino-wsl, rknn] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/valkey/valkey:8-bookworm@sha256:fea8b3e67b15729d4bb70589eb03367bab9ad1ee89c876f54327fc7c6e618571
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: ghcr.io/immich-app/postgres:14-vectorchord0.4.3-pgvectors0.2.0@sha256:41eacbe83eca995561fe43814fd4891e16e39632806253848efaf04d3c8a8b84
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
      # Uncomment the DB_STORAGE_TYPE: 'HDD' var if your database isn't stored on SSDs
      DB_STORAGE_TYPE: 'HDD'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    shm_size: 128mb
    restart: always

volumes:
  model-cache:

networks:
  default:
    external:
      name: webproxy

Your .env content

# You can find documentation for all the supported env variables at https://docs.immich.app/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/media/immich

# The location where your database files are stored. Network shares are not supported for the database
DB_DATA_LOCATION=./pg_data

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

  1. Create a clean installation of Immich
  2. Upload photos from iphone / desktop
  3. Go to website / in the app
    ...

Relevant log output

Additional information

No response

Originally created by @VitalyEmelyanov on GitHub (Oct 16, 2025). ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug Hello, I've just set-up an immich server, uploaded photos from the iPhone, and do not see any thumbnails. There's an "Error loading image" on all photos in the timeline. When I open admin settings, there's 0 thumbnail generation jobs, and if I click regenerate for all, it just quickly disappears. No errors in logs. It does not matter where you upload from, if I upload image via browser, it is the same Only if I manually go into the image, click "Refresh thumbnails", it appears after page reload for this image. <img width="1627" height="691" alt="Image" src="https://github.com/user-attachments/assets/33895389-0a3a-4628-a397-74640d9729e4" /> <img width="1327" height="305" alt="Image" src="https://github.com/user-attachments/assets/86115ff8-40ff-4d3b-9d17-2f649eb163ce" /> ![Image](https://github.com/user-attachments/assets/66d1eacb-55bc-42ea-8362-ee3090192c97) ![Image](https://github.com/user-attachments/assets/a680e1d2-5471-4abd-9b31-e1a0ea3d2283) ### The OS that Immich Server is running on Ubuntu 24.04 ### Version of Immich Server 2.1.0 ### Version of Immich Mobile App 2.1.0 ### Platform with the issue - [x] Server - [ ] Web - [ ] Mobile ### Device make and model iPhone 15 ### Your docker-compose.yml content ```YAML # # WARNING: To install Immich, follow our guide: https://docs.immich.app/install/docker-compose # # Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding volumes: # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file - ${UPLOAD_LOCATION}:/data - /etc/localtime:/etc/localtime:ro env_file: - .env environment: - VIRTUAL_HOST=immich.my-domain.com - VIRTUAL_PORT=2283 - LETSENCRYPT_HOST=immich.my-domain.com - LETSENCRYPT_EMAIL=mail@my-domain.com expose: - "2283" #ports: # - '2283:2283' depends_on: - redis - database restart: always healthcheck: disable: false immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, rocm, openvino, rknn] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://docs.immich.app/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, rocm, openvino, openvino-wsl, rknn] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always healthcheck: disable: false redis: container_name: immich_redis image: docker.io/valkey/valkey:8-bookworm@sha256:fea8b3e67b15729d4bb70589eb03367bab9ad1ee89c876f54327fc7c6e618571 healthcheck: test: redis-cli ping || exit 1 restart: always database: container_name: immich_postgres image: ghcr.io/immich-app/postgres:14-vectorchord0.4.3-pgvectors0.2.0@sha256:41eacbe83eca995561fe43814fd4891e16e39632806253848efaf04d3c8a8b84 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_INITDB_ARGS: '--data-checksums' # Uncomment the DB_STORAGE_TYPE: 'HDD' var if your database isn't stored on SSDs DB_STORAGE_TYPE: 'HDD' volumes: # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file - ${DB_DATA_LOCATION}:/var/lib/postgresql/data shm_size: 128mb restart: always volumes: model-cache: networks: default: external: name: webproxy ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://docs.immich.app/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=/media/immich # The location where your database files are stored. Network shares are not supported for the database DB_DATA_LOCATION=./pg_data # To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List TZ=Etc/UTC # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password # Please use only the characters `A-Za-z0-9`, without special characters or spaces DB_PASSWORD=postgres # The values below this line do not need to be changed ################################################################################### DB_USERNAME=postgres DB_DATABASE_NAME=immich ``` ### Reproduction steps 1. Create a clean installation of Immich 2. Upload photos from iphone / desktop 3. Go to website / in the app ... ### Relevant log output ```shell ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 13:07:27 +03:00
Author
Owner
Copy Link

@VitalyEmelyanov commented on GitHub (Oct 16, 2025):

If I manually select all photos, and click "Refresh thumbnails", they are generated, but all newly uploaded photos are still not having preview, so I have to repeat the process manually.

@VitalyEmelyanov commented on GitHub (Oct 16, 2025): If I manually select all photos, and click "Refresh thumbnails", they are generated, but all newly uploaded photos are still not having preview, so I have to repeat the process manually.
OVERLORD commented 2026-02-05 13:07:29 +03:00
Author
Owner
Copy Link

@bo0tzz commented on GitHub (Oct 16, 2025):

Can you set the log level to verbose and then post the generated logs (after running jobs etc)?

I see you've got everything in a big shared network. Are there any other redis containers in that network? If so that'll be the issue.

@bo0tzz commented on GitHub (Oct 16, 2025): Can you set the log level to verbose and then post the generated logs (after running jobs etc)? I see you've got everything in a big shared network. Are there any other redis containers in that network? If so that'll be the issue.
OVERLORD commented 2026-02-05 13:07:30 +03:00
Author
Owner
Copy Link

@VitalyEmelyanov commented on GitHub (Oct 16, 2025):

Can you set the log level to verbose and then post the generated logs (after running jobs etc)?

I see you've got everything in a big shared network. Are there any other redis containers in that network? If so that'll be the issue.

Thanks for hint, I will try to run it in an isolated network and check..

@VitalyEmelyanov commented on GitHub (Oct 16, 2025): > Can you set the log level to verbose and then post the generated logs (after running jobs etc)? > > I see you've got everything in a big shared network. Are there any other redis containers in that network? If so that'll be the issue. Thanks for hint, I will try to run it in an isolated network and check..
OVERLORD commented 2026-02-05 13:07:31 +03:00
Author
Owner
Copy Link

@VitalyEmelyanov commented on GitHub (Oct 16, 2025):

Fixed with changing default redis hostname, it was duplicate in the network.

@VitalyEmelyanov commented on GitHub (Oct 16, 2025): Fixed with changing default redis hostname, it was duplicate in the network.
OVERLORD commented 2026-02-05 13:07:32 +03:00
Author
Owner
Copy Link

@v9999 commented on GitHub (Oct 25, 2025):

Fixed with changing default redis hostname, it was duplicate in the network.

I have the same issue and noticed that I have docmost (which has redis too) on the same network (it all goes through a caddy-proxy container, so docmost and immich are on the same external network called caddy).
How did you fix the conflict with immich exactly? By changing the hostname do you mean the service name on the docker compose?

@v9999 commented on GitHub (Oct 25, 2025): > Fixed with changing default redis hostname, it was duplicate in the network. I have the same issue and noticed that I have docmost (which has redis too) on the same network (it all goes through a caddy-proxy container, so docmost and immich are on the same external network called caddy). How did you fix the conflict with immich exactly? By changing the hostname do you mean the service name on the docker compose?
OVERLORD commented 2026-02-05 13:07:33 +03:00
Author
Owner
Copy Link

@VitalyEmelyanov commented on GitHub (Oct 25, 2025):

Fixed with changing default redis hostname, it was duplicate in the network.

I have the same issue and noticed that I have docmost (which has redis too) on the same network (it all goes through a caddy-proxy container, so docmost and immich are on the same external network called caddy). How did you fix the conflict with immich exactly? By changing the hostname do you mean the service name on the docker compose?

In .env file add:

REDIS_HOSTNAME=imredis

In docker compose rename the service:

imredis: <- THIS
  container_name: immich_redis
...
@VitalyEmelyanov commented on GitHub (Oct 25, 2025): > > Fixed with changing default redis hostname, it was duplicate in the network. > > I have the same issue and noticed that I have docmost (which has redis too) on the same network (it all goes through a caddy-proxy container, so docmost and immich are on the same external network called caddy). How did you fix the conflict with immich exactly? By changing the hostname do you mean the service name on the docker compose? In .env file add: ```bash REDIS_HOSTNAME=imredis ``` In docker compose rename the service: ```bash imredis: <- THIS container_name: immich_redis ... ```
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
accessibility
changelog:enhancement
changelog:security
changelog:skip
changelog:translation
cli
date-time
dependencies
documentation
external-library
format
good first issue
mobile-beta
mobile-beta
mobile-beta
needs-answer
nice to have
pull-request
Mirrored from GitHub Pull Request
 sharing
tech-debt
📱mobile
🖥️web
🗄️server
🧠machine-learning
No Label
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
OVERLORD
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: immich-app/immich#7538
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?