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Code Issues 14 Packages Projects Releases 10 Wiki Activity

[BUG] Can't download or play iOS Live Photos on Android App #745

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opened 2026-02-04 22:17:13 +03:00 by OVERLORD · 1 comment
OVERLORD commented 2026-02-04 22:17:13 +03:00
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Originally created by @simonl169 on GitHub (Mar 11, 2023).

The bug

Hey!

I've encountered error on my girlfriends phone, where I can not download an image that I shared with her.
The image is an iOS Live photo.
Also, we can't play the video on her phone.
Normal images from iPhone to Android do work

The OS that Immich Server is running on

Docker on Ubuntu 22.04 LTS

Version of Immich Server

v1.50.1

Version of Immich Mobile App

v1.50.1

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    image: altran1502/immich-server:release
    entrypoint: ["/bin/sh", "./start-server.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - stack.env
    environment:
      - NODE_ENV=production
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    image: altran1502/immich-server:release
    entrypoint: ["/bin/sh", "./start-microservices.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - stack.env
    environment:
      - NODE_ENV=production
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    image: altran1502/immich-machine-learning:release
    entrypoint: ["/bin/sh", "./entrypoint.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - stack.env
    environment:
      - NODE_ENV=production
    depends_on:
      - database
    restart: always

  immich-web:
    image: altran1502/immich-web:release
    entrypoint: ["/bin/sh", "./entrypoint.sh"]
    env_file:
      - stack.env
    environment:
      # Rename these values for svelte public interface
      - PUBLIC_IMMICH_SERVER_URL=${IMMICH_SERVER_URL}
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2
    restart: always

  database:
    container_name: immich_postgres
    image: postgres:14
    env_file:
      - stack.env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      PG_DATA: /var/lib/postgresql/data
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

  immich-proxy:
    container_name: immich_proxy
    image: altran1502/immich-proxy:release
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL
    ports:
      - 2283:8080
    logging:
      driver: none
    depends_on:
      - immich-server
    restart: always

volumes:
  pgdata:

Your .env content

DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_PASSWORD=postgres
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich_redis
UPLOAD_LOCATION=/volume1/media/immich
LOG_LEVEL=simple
JWT_SECRET=secret
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_WEB_URL=http://immich-web:3000

Reproduction steps

1. Take Live Photo on iPhone
2. Upload image to Server via App
3. Share image to other user
4. Try to download on Android App

Additional information

No response

Originally created by @simonl169 on GitHub (Mar 11, 2023). ### The bug Hey! I've encountered error on my girlfriends phone, where I can not download an image that I shared with her. The image is an iOS Live photo. Also, we can't play the video on her phone. Normal images from iPhone to Android do work ### The OS that Immich Server is running on Docker on Ubuntu 22.04 LTS ### Version of Immich Server v1.50.1 ### Version of Immich Mobile App v1.50.1 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" services: immich-server: image: altran1502/immich-server:release entrypoint: ["/bin/sh", "./start-server.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - stack.env environment: - NODE_ENV=production depends_on: - redis - database restart: always immich-microservices: image: altran1502/immich-server:release entrypoint: ["/bin/sh", "./start-microservices.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - stack.env environment: - NODE_ENV=production depends_on: - redis - database restart: always immich-machine-learning: image: altran1502/immich-machine-learning:release entrypoint: ["/bin/sh", "./entrypoint.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - stack.env environment: - NODE_ENV=production depends_on: - database restart: always immich-web: image: altran1502/immich-web:release entrypoint: ["/bin/sh", "./entrypoint.sh"] env_file: - stack.env environment: # Rename these values for svelte public interface - PUBLIC_IMMICH_SERVER_URL=${IMMICH_SERVER_URL} restart: always redis: container_name: immich_redis image: redis:6.2 restart: always database: container_name: immich_postgres image: postgres:14 env_file: - stack.env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} PG_DATA: /var/lib/postgresql/data volumes: - pgdata:/var/lib/postgresql/data restart: always immich-proxy: container_name: immich_proxy image: altran1502/immich-proxy:release environment: # Make sure these values get passed through from the env file - IMMICH_SERVER_URL - IMMICH_WEB_URL ports: - 2283:8080 logging: driver: none depends_on: - immich-server restart: always volumes: pgdata: ``` ### Your .env content ```Shell DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_PASSWORD=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis UPLOAD_LOCATION=/volume1/media/immich LOG_LEVEL=simple JWT_SECRET=secret IMMICH_SERVER_URL=http://immich-server:3001 IMMICH_WEB_URL=http://immich-web:3000 ``` ### Reproduction steps ```bash 1. Take Live Photo on iPhone 2. Upload image to Server via App 3. Share image to other user 4. Try to download on Android App ``` ### Additional information _No response_
OVERLORD commented 2026-02-04 22:17:27 +03:00
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@alextran1502 commented on GitHub (Apr 23, 2023):

It should be fixed in 1.54 release

@alextran1502 commented on GitHub (Apr 23, 2023): It should be fixed in 1.54 release
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Reference: immich-app/immich#745
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