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upload does not work anymore. #7313

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opened 2026-02-05 12:56:15 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 12:56:15 +03:00
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Originally created by @chinglaito on GitHub (Sep 22, 2025).

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

My immici is running on TrueNAS Scale 25.04.1 for about a month. It worked very nice until my second user tried to upload a big batch of files. A few thousands in one selection. The last one was about 17xx images with some videos, that works fine. But on the second batch , about 5xxx photos, the uploading stop at about 17xx th photo. User tried to sign out and re-login and re-upload again but now not even 1 photo can be uploaded. I checked the storage is more than sufficient and I set all users storage limit to be no limit but there was no help. Now my admin user cannot upload too. I'm kind of newbie and cannot find where is the log files. Before batch uploading I did mess around with the setting of external library but failed so I restore all settings and upload the batches of files instead. I tried searching around for similar issues but nothing useful came up. Now I cannot add anymore photos. I double checked I do not have storage quota on TrueNAS dataset nor immesh settings. I have nowhere to go not. Finally I upgrade to immesh v1.9.28 but nothing changes.

I am suspecting it was my system settings cause the storage just reached 10GB. I tried removing a few photos and empty the trash but upload still does not work.

Image Image Image Image

The OS that Immich Server is running on

TrueNAS Scale 25.04.1

Version of Immich Server

v1.9.28

Version of Immich Mobile App

N/A

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

MacBook Pro

Your docker-compose.yml content

I was installing in TrueNAS App Store. the YML file cannot be found.

Your .env content

I was unable to find this file.

Reproduction steps

  1. upload a batch of about 5xxx small image files.
  2. upload starts find
  3. at about 17xx file upload stops
  4. cannot upload anymore for all users
    ...
    Image

Relevant log output

Additional information

No response

Originally created by @chinglaito on GitHub (Sep 22, 2025). ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug My immici is running on TrueNAS Scale 25.04.1 for about a month. It worked very nice until my second user tried to upload a big batch of files. A few thousands in one selection. The last one was about 17xx images with some videos, that works fine. But on the second batch , about 5xxx photos, the uploading stop at about 17xx th photo. User tried to sign out and re-login and re-upload again but now not even 1 photo can be uploaded. I checked the storage is more than sufficient and I set all users storage limit to be no limit but there was no help. Now my admin user cannot upload too. I'm kind of newbie and cannot find where is the log files. Before batch uploading I did mess around with the setting of external library but failed so I restore all settings and upload the batches of files instead. I tried searching around for similar issues but nothing useful came up. Now I cannot add anymore photos. I double checked I do not have storage quota on TrueNAS dataset nor immesh settings. I have nowhere to go not. Finally I upgrade to immesh v1.9.28 but nothing changes. I am suspecting it was my system settings cause the storage just reached 10GB. I tried removing a few photos and empty the trash but upload still does not work. <img width="294" height="244" alt="Image" src="https://github.com/user-attachments/assets/1bc16d12-df65-4f49-880e-305e1292b81c" /> <img width="368" height="380" alt="Image" src="https://github.com/user-attachments/assets/9a20cab5-3108-4b6a-b69c-689e181b8052" /> <img width="936" height="108" alt="Image" src="https://github.com/user-attachments/assets/8cd805b6-10ed-456b-9e0b-7a9e052fb292" /> <img width="958" height="537" alt="Image" src="https://github.com/user-attachments/assets/a3461a13-481c-4d71-8bcc-058b358f51d8" /> ### The OS that Immich Server is running on TrueNAS Scale 25.04.1 ### Version of Immich Server v1.9.28 ### Version of Immich Mobile App N/A ### Platform with the issue - [ ] Server - [x] Web - [ ] Mobile ### Device make and model MacBook Pro ### Your docker-compose.yml content ```YAML I was installing in TrueNAS App Store. the YML file cannot be found. ``` ### Your .env content ```Shell I was unable to find this file. ``` ### Reproduction steps 1. upload a batch of about 5xxx small image files. 2. upload starts find 3. at about 17xx file upload stops 4. cannot upload anymore for all users ... <img width="294" height="244" alt="Image" src="https://github.com/user-attachments/assets/1bc16d12-df65-4f49-880e-305e1292b81c" /> ### Relevant log output ```shell ``` ### Additional information _No response_
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Reference: immich-app/immich#7313
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