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Cannot upload Samsung Fold6 photos #7277

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opened 2026-02-05 12:54:54 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-05 12:54:54 +03:00
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Originally created by @johansmolinski on GitHub (Sep 19, 2025).

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

Photos taken with my Samsung Z Fold6 main camera cannot be uploaded to my immich server from the app or web client. I suspect the format and/or metadata is not correctly interpreted. Photos from the selfie camera work fine.

I attach a sample photo.

Image

The OS that Immich Server is running on

TrueNAS Scale v25.04.0

Version of Immich Server

V1.140.1

Version of Immich Mobile App

v1.141.1

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

Samsung Z Fold6

Your docker-compose.yml content

TrueNAS app

Your .env content

TrueNAS app

Reproduction steps

  1. Take a photo with main camera
  2. Queue it for upload via the app or web ui
  3. Be sad it isn't uploading

Relevant log output

Additional information

No response

Originally created by @johansmolinski on GitHub (Sep 19, 2025). ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug Photos taken with my Samsung Z Fold6 main camera cannot be uploaded to my immich server from the app or web client. I suspect the format and/or metadata is not correctly interpreted. Photos from the selfie camera work fine. I attach a sample photo. ![Image](https://github.com/user-attachments/assets/014b63eb-6017-4328-a777-54c78ee8cc86) ### The OS that Immich Server is running on TrueNAS Scale v25.04.0 ### Version of Immich Server V1.140.1 ### Version of Immich Mobile App v1.141.1 ### Platform with the issue - [x] Server - [ ] Web - [ ] Mobile ### Device make and model Samsung Z Fold6 ### Your docker-compose.yml content ```YAML TrueNAS app ``` ### Your .env content ```Shell TrueNAS app ``` ### Reproduction steps 1. Take a photo with main camera 2. Queue it for upload via the app or web ui 3. Be sad it isn't uploading ### Relevant log output ```shell ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 12:54:56 +03:00
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@johansmolinski commented on GitHub (Sep 19, 2025):

I tried downloading the sample file from the original post and upload it via immich web UI (macOS/Safari), but that also fails. Tested to be sure it is not changed by github somehow.

@johansmolinski commented on GitHub (Sep 19, 2025): I tried downloading the sample file from the original post and upload it via immich web UI (macOS/Safari), but that also fails. Tested to be sure it is not changed by github somehow.
OVERLORD commented 2026-02-05 12:54:57 +03:00
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@bo0tzz commented on GitHub (Sep 19, 2025):

We'll need the file in a .zip, otherwise github changes it. What error do you get when you try to upload it? Have you tried with a direct connection to port :2283 to make sure it's not a reverse proxy interfering?

@bo0tzz commented on GitHub (Sep 19, 2025): We'll need the file in a .zip, otherwise github changes it. What error do you get when you try to upload it? Have you tried with a direct connection to port :2283 to make sure it's not a reverse proxy interfering?
OVERLORD commented 2026-02-05 12:54:57 +03:00
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@johansmolinski commented on GitHub (Sep 19, 2025):

I'll be damned! It actually works when bypassing the reversed proxy. Very strange it works with photos from the selfie camera but not the main camera. Size limitation perhaps. Anyway, thanks for the suggestion! I was way off in my conclusion.

@johansmolinski commented on GitHub (Sep 19, 2025): I'll be damned! It actually works when bypassing the reversed proxy. Very strange it works with photos from the selfie camera but not the main camera. Size limitation perhaps. Anyway, thanks for the suggestion! I was way off in my conclusion.
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Reference: immich-app/immich#7277
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