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[BUG] Phone timeline doesn't load if duration doesn't match 0:00:00.000000 #725
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opened 2026-02-04 22:08:46 +03:00 by OVERLORD
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Reference: immich-app/immich#725
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Originally created by @jagjordi on GitHub (Mar 1, 2023).
The bug
With the new versions, I'm getting errors and the timeline is not loading on the phone.
The OS that Immich Server is running on
unraid (debian based)
Version of Immich Server
1.50.1
Version of Immich Mobile App
v1.50.0 build.73
Platform with the issue
Your docker-compose.yml content
Additional information
APP logs
@bo0tzz commented on GitHub (Mar 1, 2023):
Are there any error logs on the immich-server container?
@jagjordi commented on GitHub (Mar 1, 2023):
@jrasm91 commented on GitHub (Mar 1, 2023):
Those logs don't actually ever show the server startup message. Can you pull the latest logs for the immich server container?
@jagjordi commented on GitHub (Mar 1, 2023):
Is this what you mean?
@jrasm91 commented on GitHub (Mar 1, 2023):
Yup, looks like it is up and running fine. There's often breaking changes in the server/mobile and failing to get remote assets usually indicates a version mismatch or that the server is unreachable, but neither of those look to be the case here.
@jagjordi commented on GitHub (Mar 2, 2023):
Any pointers on how to fix it? Or any other info/logs that I should provide to help debug this?
@jrasm91 commented on GitHub (Mar 2, 2023):
I think there is an error with the
durationproperty on one (some?) assets that is causing the mobile app to fail when loading it (them).If you want to validate that guess, you can look at all your assets as json via an api request, like this:
https://demo.immich.app/api/assetIt'll be a big response, especially if you have a lot of assets, but duration is supposed to be a string like this:
If you find a duration entry on an asset that doesn't follow that pattern, that's probably the issue. It would be helpful if you could locate the asset so we could test and try to reproduce the issue internally. Otherwise we're going to update the mobile app to try/catch that parsing so it should still work in the case it is invalid.
@jagjordi commented on GitHub (Mar 2, 2023):
I found two elements with duration that doesn't match. Is it possible to
Is it possible to edit that somehow? Since its unimportant files I will delete them and try to sync with the phone app again and let you know if that solved the issue
@jagjordi commented on GitHub (Mar 2, 2023):
I have deleted them now and the timeline loads correctly. On a side note: one of the elements the .webm I could find in the timeline and delete it from the browser, however the other one was not showing in the timeline so I deleted it from the database. I think that it is beacuse it was probably a wired file from an online stream (or similar) and thats why it didn't show.
@jrasm91 commented on GitHub (Mar 2, 2023):
Assets only show up in the timeline if they have a valid thumbnail, so maybe thumbnail extraction failed for that one. Can you share either of those files in order to try to replicate the issue?
@jagjordi commented on GitHub (Mar 2, 2023):
Here they are:
https://user-images.githubusercontent.com/14058667/222502111-e8709505-bd71-48be-b446-8d07f6abd61a.mp4
John Brown petit indi (música).webm
@jrasm91 commented on GitHub (Mar 2, 2023):
The library we are using says the duration field is supposed to be a number or undefined! But it is a string!