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[BUG] On auto disconnected no more photo displayed / Still assets to send but there are on server #719

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opened 2026-02-04 22:07:21 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-04 22:07:21 +03:00
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Originally created by @lxtzfr on GitHub (Feb 28, 2023).

The bug

I was disconnected from the app and when I reconnect to the app:

I no longer see any photos that were previously uploaded to the server.
(I still have a local copy. I have selected the right albums for the backup.)

There are assets left to send to the server but they have already been sent.
I see their thumbnails with crossed out cloud and top right counter at 108.

I took a new photo from the photo app and came back to immich:

The newly taken photo appears in the list of thumbnails. Still with 108 not sent (crossed out cloud and counter).

The new photo is sent to the server and some time later, all the photos that are on the server are reappeared.

In the list of thumbnails all photos have the valid cloud. The counter at the top right remains at 108. Same on the backup information page. In uploading file info there is the name of the missing file.

The OS that Immich Server is running on

OS: Ubuntu 22.04.2 LTS / Docker: 23.0.1 (API: 1.42)

Version of Immich Server

1.49.0 build.87

Version of Immich Mobile App

1.49.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml

Your .env content

https://github.com/immich-app/immich/releases/latest/download/example.env

Reproduction steps

- Get automatically disconnected from immich app (activate airplane mode and navigate in application)
- Reconnect (don't forget to deactivate airplane mode)
- Take photo with photo app
- Return to immich app
- Force kill immich app from recent app
- Reopen immich app

Additional information

iOS 16.3 / iPhone 13

Originally created by @lxtzfr on GitHub (Feb 28, 2023). ### The bug #### I was disconnected from the app and when I reconnect to the app: I no longer see any photos that were previously uploaded to the server. (I still have a local copy. I have selected the right albums for the backup.) There are assets left to send to the server but they have already been sent. I see their thumbnails with crossed out cloud and top right counter at 108. #### I took a new photo from the photo app and came back to immich: The newly taken photo appears in the list of thumbnails. Still with 108 not sent (crossed out cloud and counter). The new photo is sent to the server and some time later, all the photos that are on the server are reappeared. In the list of thumbnails all photos have the valid cloud. The counter at the top right remains at 108. Same on the backup information page. In uploading file info there is the name of the missing file. ### The OS that Immich Server is running on OS: Ubuntu 22.04.2 LTS / Docker: 23.0.1 (API: 1.42) ### Version of Immich Server 1.49.0 build.87 ### Version of Immich Mobile App 1.49.0 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ``` https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml ``` ### Your .env content ``` https://github.com/immich-app/immich/releases/latest/download/example.env ``` ### Reproduction steps ``` - Get automatically disconnected from immich app (activate airplane mode and navigate in application) - Reconnect (don't forget to deactivate airplane mode) - Take photo with photo app - Return to immich app - Force kill immich app from recent app - Reopen immich app ``` ### Additional information iOS 16.3 / iPhone 13
OVERLORD commented 2026-02-04 22:07:25 +03:00
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@alextran1502 commented on GitHub (Feb 28, 2023):

Hello, I cannot reproduce this scenario. Can you check the backup screen to make sure the albums are selected? The timeline only show the local assets from the selected album and the remote assets that were uploaded

@alextran1502 commented on GitHub (Feb 28, 2023): Hello, I cannot reproduce this scenario. Can you check the backup screen to make sure the albums are selected? The timeline only show the local assets from the selected album and the remote assets that were uploaded
OVERLORD commented 2026-02-04 22:07:30 +03:00
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@lxtzfr commented on GitHub (Feb 28, 2023):

Yes the albums are selected.

The bug appears only by an automatic disconnection by app. And not by manual action when you press the button to disconnect.

However, when I login manually and log back in, I see all the photos.
There is construction of the timeline which is executed.

I noticed that the creation of the timeline does not do when there is an automatic disconnection.

@lxtzfr commented on GitHub (Feb 28, 2023): Yes the albums are selected. The bug appears only by an automatic disconnection by app. And not by manual action when you press the button to disconnect. However, when I login manually and log back in, I see all the photos. There is construction of the timeline which is executed. I noticed that the creation of the timeline does not do when there is an automatic disconnection.
OVERLORD commented 2026-02-04 22:07:35 +03:00
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@alextran1502 commented on GitHub (Mar 29, 2023):

This issue should be fixed in v1.52 release

@alextran1502 commented on GitHub (Mar 29, 2023): This issue should be fixed in v1.52 release
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Reference: immich-app/immich#719
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