immich-app/immich
1
0
Fork 0
mirror of https://github.com/immich-app/immich.git synced 2026-07-25 14:00:45 +03:00
Code Issues 783 Packages Projects Releases 22 Wiki Activity

Error loading image in browser #6980

New Issue
Closed
opened 2026-02-05 12:41:42 +03:00 by OVERLORD · 7 comments
OVERLORD commented 2026-02-05 12:41:42 +03:00
Owner
Copy Link

Originally created by @da-wilky on GitHub (Aug 26, 2025).

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

My newly uploaded images are not viewable on the web.

Image

The OS that Immich Server is running on

NixOS on arm64 using docker-compose

Version of Immich Server

v1.139.4

Version of Immich Mobile App

v1.139.3 build.3008

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

No response

Your docker-compose.yml content

default

Your .env content

default

Reproduction steps

  1. I upload an image via the immich app.
  2. Inside the web it cannot be shown.

Relevant log output

Additional information

I am using the beta timeline feature.

The images are viewable inside the immich android app.
Also the images are downloadable from the web and can then be opened correctly on windows, even tho they cannot be displayed inside the browser.
Also my google pixel creates short videos for those images - the short videos are playable (by hovering on the image), even tho the image itself cannot be shown.
Videos in general work, both uploading and viewing inside the browser.

Originally created by @da-wilky on GitHub (Aug 26, 2025). ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug My newly uploaded images are not viewable on the web. <img width="1205" height="343" alt="Image" src="https://github.com/user-attachments/assets/406c16a6-7600-45b1-8c2c-68ef0583658c" /> ### The OS that Immich Server is running on NixOS on arm64 using docker-compose ### Version of Immich Server v1.139.4 ### Version of Immich Mobile App v1.139.3 build.3008 ### Platform with the issue - [ ] Server - [x] Web - [ ] Mobile ### Device make and model _No response_ ### Your docker-compose.yml content ```YAML default ``` ### Your .env content ```Shell default ``` ### Reproduction steps 1. I upload an image via the immich app. 2. Inside the web it cannot be shown. ### Relevant log output ```shell ``` ### Additional information I am using the beta timeline feature. The images are viewable inside the immich android app. Also the images are downloadable from the web and can then be opened correctly on windows, even tho they cannot be displayed inside the browser. Also my google pixel creates short videos for those images - the short videos are playable (by hovering on the image), even tho the image itself cannot be shown. Videos in general work, both uploading and viewing inside the browser.
OVERLORD commented 2026-02-05 12:41:45 +03:00
Author
Owner
Copy Link

@alextran1502 commented on GitHub (Aug 26, 2025):

There is a bug with the library on we use to generate thumbnail on some ARM system. We are working on a fix

@alextran1502 commented on GitHub (Aug 26, 2025): There is a bug with the library on we use to generate thumbnail on some ARM system. We are working on a fix
OVERLORD commented 2026-02-05 12:41:46 +03:00
Author
Owner
Copy Link

@da-wilky commented on GitHub (Aug 26, 2025):

Awesome! Thanks for the answer and thanks for your work!

@da-wilky commented on GitHub (Aug 26, 2025): Awesome! Thanks for the answer and thanks for your work!
OVERLORD commented 2026-02-05 12:41:48 +03:00
Author
Owner
Copy Link

@Mabeeck commented on GitHub (Aug 31, 2025):

Would an example image be of help?
I could provide one.

@Mabeeck commented on GitHub (Aug 31, 2025): Would an example image be of help? I could provide one.
OVERLORD commented 2026-02-05 12:41:48 +03:00
Author
Owner
Copy Link

@thoja21 commented on GitHub (Sep 1, 2025):

This workaround worked for me:

https://github.com/immich-app/immich/issues/21237#issuecomment-3227172633

We could probably close this issue as a duplicate of #21237 ?

@thoja21 commented on GitHub (Sep 1, 2025): This workaround worked for me: https://github.com/immich-app/immich/issues/21237#issuecomment-3227172633 We could probably close this issue as a duplicate of #21237 ?
OVERLORD commented 2026-02-05 12:41:49 +03:00
Author
Owner
Copy Link

@Mabeeck commented on GitHub (Sep 1, 2025):

I added VIPS_NOVECTOR=1 to my .env file any did a sudo docker compose restart.
I can't notice any difference, the server still restarts every time I try to generate the thumbnail.
I beleve this is a seperate issue, as here there was no error message, just like I don't see one in my logs either while in #21237 there was one. I also beleve I managed to reproduce the issue described in #21237, wich did not crash the immich server and did produce an error.

@Mabeeck commented on GitHub (Sep 1, 2025): I added `VIPS_NOVECTOR=1` to my .env file any did a `sudo docker compose restart`. I can't notice any difference, the server still restarts every time I try to generate the thumbnail. I beleve this is a seperate issue, as here there was no error message, just like I don't see one in my logs either while in #21237 there was one. I also beleve I managed to reproduce the issue described in #21237, wich did not crash the immich server and did produce an error.
OVERLORD commented 2026-02-05 12:41:49 +03:00
Author
Owner
Copy Link

@thoja21 commented on GitHub (Sep 1, 2025):

I added VIPS_NOVECTOR=1 to my .env file any did a sudo docker compose restart. I can't notice any difference, the server still restarts every time I try to generate the thumbnail. I beleve this is a seperate issue, as here there was no error message, just like I don't see one in my logs either while in #21237 there was one. I also beleve I managed to reproduce the issue described in #21237, wich did not crash the immich server and did produce an error.

@Mabeeck Can you try running docker compose down && docker compose up -d instead? Unsure whether the containers would contain your updated .env changes when using restart

@thoja21 commented on GitHub (Sep 1, 2025): > I added `VIPS_NOVECTOR=1` to my .env file any did a `sudo docker compose restart`. I can't notice any difference, the server still restarts every time I try to generate the thumbnail. I beleve this is a seperate issue, as here there was no error message, just like I don't see one in my logs either while in [#21237](https://github.com/immich-app/immich/issues/21237) there was one. I also beleve I managed to reproduce the issue described in [#21237](https://github.com/immich-app/immich/issues/21237), wich did not crash the immich server and did produce an error. @Mabeeck Can you try running `docker compose down && docker compose up -d` instead? Unsure whether the containers would contain your updated .env changes when using `restart`
OVERLORD commented 2026-02-05 12:41:50 +03:00
Author
Owner
Copy Link

@Mabeeck commented on GitHub (Sep 1, 2025):

@Mabeeck Can you try running docker compose down && docker compose up -d instead? Unsure whether the containers would contain your updated .env changes when using restart

You are the tech support we all need. A true hero! It worked!
There not having been an error message is weird though. Not that I need to care now.

Thank you. :)

@Mabeeck commented on GitHub (Sep 1, 2025): > [@Mabeeck](https://github.com/Mabeeck) Can you try running `docker compose down && docker compose up -d` instead? Unsure whether the containers would contain your updated .env changes when using `restart` You are the tech support we all need. A true hero! It worked! There not having been an error message is weird though. Not that I need to care now. Thank you. :)
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
accessibility
changelog:enhancement
changelog:security
changelog:skip
changelog:translation
cli
date-time
dependencies
documentation
external-library
format
good first issue
mobile-beta
mobile-beta
mobile-beta
needs-answer
nice to have
pull-request
Mirrored from GitHub Pull Request
 sharing
tech-debt
📱mobile
🖥️web
🗄️server
🧠machine-learning
No Label
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
OVERLORD
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: immich-app/immich#6980
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?