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Memories error stuck in a loop and does not work #6932

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opened 2026-02-05 12:38:54 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-05 12:38:54 +03:00
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Originally created by @TheDev42 on GitHub (Aug 23, 2025).

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

when you go to open the web app the top banner with memories shows images but when you click on them it just keeps redirecting to its self and eventually times out. page shows as reloading

The OS that Immich Server is running on

deb 12 turnkey

Version of Immich Server

v1.139.2

Version of Immich Mobile App

NA

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

No response

Your docker-compose.yml content

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false
	  
  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:2ba50e1ac3a0ea17b736ce9db2b0a9f6f8b85d4c27d5f5accc6a416d8f42c6d5
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --co>      interval: 5m
      start_interval: 30s
      start_period: 5m
    command:
      [
        'postgres',
        '-c',
        'shared_preload_libraries=vectors.so',
        '-c',
        'search_path="$$user", public, vectors',
        '-c',
        'logging_collector=on',
        '-c',
        'max_wal_size=2GB',
        '-c',
        'shared_buffers=512MB',
        '-c',
        'wal_compression=on',
      ]
    restart: always

volumes:
  model-cache:

Your .env content

GNU nano 7.2                                                                                     .env                                                                                               
# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=**

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=**
DB_DATABASE_NAME=**

Reproduction steps

  1. open website
  2. press the top button
  3. it loopes
    ...

Relevant log output

Additional information

No response

Originally created by @TheDev42 on GitHub (Aug 23, 2025). ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug when you go to open the web app the top banner with memories shows images but when you click on them it just keeps redirecting to its self and eventually times out. page shows as reloading ### The OS that Immich Server is running on deb 12 turnkey ### Version of Immich Server v1.139.2 ### Version of Immich Mobile App NA ### Platform with the issue - [x] Server - [x] Web - [ ] Mobile ### Device make and model _No response_ ### Your docker-compose.yml content ```YAML name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding volumes: # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - '2283:2283' depends_on: - redis - database restart: always healthcheck: disable: false redis: container_name: immich_redis image: docker.io/redis:6.2-alpine@sha256:2ba50e1ac3a0ea17b736ce9db2b0a9f6f8b85d4c27d5f5accc6a416d8f42c6d5 healthcheck: test: redis-cli ping || exit 1 restart: always database: container_name: immich_postgres image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_INITDB_ARGS: '--data-checksums' volumes: # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file - ${DB_DATA_LOCATION}:/var/lib/postgresql/data healthcheck: test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --co> interval: 5m start_interval: 30s start_period: 5m command: [ 'postgres', '-c', 'shared_preload_libraries=vectors.so', '-c', 'search_path="$$user", public, vectors', '-c', 'logging_collector=on', '-c', 'max_wal_size=2GB', '-c', 'shared_buffers=512MB', '-c', 'wal_compression=on', ] restart: always volumes: model-cache: ``` ### Your .env content ```Shell GNU nano 7.2 .env # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=./library # The location where your database files are stored DB_DATA_LOCATION=./postgres # To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List # TZ=Etc/UTC # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password # Please use only the characters `A-Za-z0-9`, without special characters or spaces DB_PASSWORD=** # The values below this line do not need to be changed ################################################################################### DB_USERNAME=** DB_DATABASE_NAME=** ``` ### Reproduction steps 1. open website 2. press the top button 3. it loopes ... ### Relevant log output ```shell ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 12:38:56 +03:00
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@alextran1502 commented on GitHub (Aug 23, 2025):

Hello, can you help record a screen recording and open the developer console, see if it there is any error?

@alextran1502 commented on GitHub (Aug 23, 2025): Hello, can you help record a screen recording and open the developer console, see if it there is any error?
OVERLORD commented 2026-02-05 12:38:57 +03:00
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@bo0tzz commented on GitHub (Aug 23, 2025):

Potentially related to #21161?

@bo0tzz commented on GitHub (Aug 23, 2025): Potentially related to #21161?
OVERLORD commented 2026-02-05 12:38:57 +03:00
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@TheDev42 commented on GitHub (Aug 23, 2025):

i think they may be the same problem. but its fixed its self? now doesnt do it. may have been because i repulled the docker image

@TheDev42 commented on GitHub (Aug 23, 2025): i think they may be the same problem. but its fixed its self? now doesnt do it. may have been because i repulled the docker image
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Reference: immich-app/immich#6932
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