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[beta] Videos do not play if opened from an album #6535

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opened 2026-02-05 12:21:39 +03:00 by OVERLORD · 4 comments
OVERLORD commented 2026-02-05 12:21:39 +03:00
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Originally created by @dagstuan on GitHub (Jul 25, 2025).

Originally assigned to: @shenlong-tanwen on GitHub.

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

When using the new timeline. When opening a video in an album it does not play. Opening the same video from the main timeline works fine. This is on iOS.

The OS that Immich Server is running on

Synology OS

Version of Immich Server

v1.36.0

Version of Immich Mobile App

v1.36.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

-

Your .env content

-

Reproduction steps

Open a video in an album when using the new timeline.

Relevant log output

Additional information

No response

Originally created by @dagstuan on GitHub (Jul 25, 2025). Originally assigned to: @shenlong-tanwen on GitHub. ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug When using the new timeline. When opening a video in an album it does not play. Opening the same video from the main timeline works fine. This is on iOS. ### The OS that Immich Server is running on Synology OS ### Version of Immich Server v1.36.0 ### Version of Immich Mobile App v1.36.0 ### Platform with the issue - [ ] Server - [ ] Web - [x] Mobile ### Your docker-compose.yml content ```YAML - ``` ### Your .env content ```Shell - ``` ### Reproduction steps Open a video in an album when using the new timeline. ### Relevant log output ```shell ``` ### Additional information _No response_
OVERLORD added the mobile-beta label 2026-02-05 12:21:39 +03:00
OVERLORD commented 2026-02-05 12:21:42 +03:00
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@alextran1502 commented on GitHub (Jul 25, 2025):

I cannot reproduce this, is the video only on the server and not on the device?

@alextran1502 commented on GitHub (Jul 25, 2025): I cannot reproduce this, is the video only on the server and not on the device?
OVERLORD commented 2026-02-05 12:21:43 +03:00
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@dagstuan commented on GitHub (Jul 25, 2025):

I tested with both, none of them play from my phone. I sent you a DM in Discord with a screen recording.

@dagstuan commented on GitHub (Jul 25, 2025): I tested with both, none of them play from my phone. I sent you a DM in Discord with a screen recording.
OVERLORD commented 2026-02-05 12:21:44 +03:00
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@sonyberry commented on GitHub (Jul 25, 2025):

Zip

@sonyberry commented on GitHub (Jul 25, 2025): Zip
OVERLORD commented 2026-02-05 12:21:45 +03:00
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@dagstuan commented on GitHub (Jul 26, 2025):

Digging around a bit more, I think this may be multiple issues.

  • The video played when opening a video from inside an album is the transcoded version. Even if the video is stored on device. If I open the same video from the main timeline, the local version is used, and there is no loading at all.
  • There seems to be an issue related to switching networks. If I use WiFi it works okay, but if I disable WiFi at some point and switch to 5G, loading seems to stop forever. If I kill the app and restart it after disabling WiFi, the loading starts to work again.
  • Lastly, unlike in the browser, it seems the video player only starts playing the video after the whole file has been downloaded, causing a long wait when viewing videos from albums, with sub-optimal network speeds. Ideally the player should behave like the browser-player, and start playing the video immediately after enough of it has been buffered.

Hope this is helpful 😅

@dagstuan commented on GitHub (Jul 26, 2025): Digging around a bit more, I think this may be multiple issues. - The video played when opening a video from inside an album is the transcoded version. Even if the video is stored on device. If I open the same video from the main timeline, the local version is used, and there is no loading at all. - There seems to be an issue related to switching networks. If I use WiFi it works okay, but if I disable WiFi at some point and switch to 5G, loading seems to stop forever. If I kill the app and restart it after disabling WiFi, the loading starts to work again. - Lastly, unlike in the browser, it seems the video player only starts playing the video after the whole file has been downloaded, causing a long wait when viewing videos from albums, with sub-optimal network speeds. Ideally the player should behave like the browser-player, and start playing the video immediately after enough of it has been buffered. Hope this is helpful 😅
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Reference: immich-app/immich#6535
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