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Stuck processing uploads #635

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opened 2026-02-04 21:36:05 +03:00 by OVERLORD · 6 comments
OVERLORD commented 2026-02-04 21:36:05 +03:00
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Originally created by @sohail579 on GitHub (Jan 30, 2023).

I did a bulk upload and it seems to have gotten stuck processing the pictures is there a way to restart this? I have tried to restart the containers this has not works

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Originally created by @sohail579 on GitHub (Jan 30, 2023). I did a bulk upload and it seems to have gotten stuck processing the pictures is there a way to restart this? I have tried to restart the containers this has not works ![image](https://user-images.githubusercontent.com/57506081/215529043-b50814c8-ebc6-49c6-aaa1-c3b551368516.png)
OVERLORD commented 2026-02-04 21:36:16 +03:00
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@alextran1502 commented on GitHub (Jan 30, 2023):

I don't think it is stuck, it just takes sometimes.

If you want to reset it though, you can remove the Redis container and bring it backup

@alextran1502 commented on GitHub (Jan 30, 2023): I don't think it is stuck, it just takes sometimes. If you want to reset it though, you can remove the Redis container and bring it backup
OVERLORD commented 2026-02-04 21:36:27 +03:00
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@bo0tzz commented on GitHub (Jan 30, 2023):

Check the logs of your microservices container just to be sure

@bo0tzz commented on GitHub (Jan 30, 2023): Check the logs of your microservices container just to be sure
OVERLORD commented 2026-02-04 21:36:30 +03:00
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@sohail579 commented on GitHub (Jan 30, 2023):

I don't think it is stuck, it just takes sometimes.

If you want to reset it though, you can remove the Redis container and bring it backup

the reason i say its stuck is its been in the same state since Friday and nothing from my phone is uploading anymore and there is no CPU utilization as i would expect to see a spike in usage

@sohail579 commented on GitHub (Jan 30, 2023): > I don't think it is stuck, it just takes sometimes. > > If you want to reset it though, you can remove the Redis container and bring it backup the reason i say its stuck is its been in the same state since Friday and nothing from my phone is uploading anymore and there is no CPU utilization as i would expect to see a spike in usage
OVERLORD commented 2026-02-04 21:36:32 +03:00
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@sohail579 commented on GitHub (Jan 30, 2023):

Check the logs of your microservices container just to be sure

stupid question inbound.. how do i do that.. im running this in Unraid when i click the container and log it loads then closes immediately so dont see anything

@sohail579 commented on GitHub (Jan 30, 2023): > Check the logs of your microservices container just to be sure stupid question inbound.. how do i do that.. im running this in Unraid when i click the container and log it loads then closes immediately so dont see anything
OVERLORD commented 2026-02-04 21:36:37 +03:00
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@alextran1502 commented on GitHub (Jan 30, 2023):

Got it! then it is probably having some issues. Just bring down everything, then remove the Redis container and bring everything backup, it will clear the queue

@alextran1502 commented on GitHub (Jan 30, 2023): Got it! then it is probably having some issues. Just bring down everything, then remove the Redis container and bring everything backup, it will clear the queue
OVERLORD commented 2026-02-04 21:36:40 +03:00
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@sohail579 commented on GitHub (Jan 31, 2023):

Got it! then it is probably having some issues. Just bring down everything, then remove the Redis container and bring everything backup, it will clear the queue

Thanks Alex its done the trick and all back to normal now

@sohail579 commented on GitHub (Jan 31, 2023): > Got it! then it is probably having some issues. Just bring down everything, then remove the Redis container and bring everything backup, it will clear the queue Thanks Alex its done the trick and all back to normal now
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Reference: immich-app/immich#635
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