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[BUG] Unable to upload .NEF files #585

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opened 2026-02-04 21:24:58 +03:00 by OVERLORD · 5 comments
OVERLORD commented 2026-02-04 21:24:58 +03:00
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Originally created by @thelazyoxymoron on GitHub (Jan 15, 2023).

Describe the bug
I'm not able to upload .NEF files, either via web dashboard or via Immich CLI.

When trying to upload via the web dashboard, there's no error being thrown and nothing happens. When trying it via CLI, it says found 0 assets in the specified directory.

Hosted on a Arm64 machine with CentOS server.

Docker-compose file:

version: "3.8"

services:
  immich-server:
    image: altran1502/immich-server:release
    container_name: immich-server
    entrypoint: ["/bin/sh", "./start-server.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    environment:
      - NODE_ENV=production
    depends_on:
      - redis
      - database
    restart: always
    networks:
      - immich

  immich-microservices:
    image: altran1502/immich-server:release
    container_name: immich-microservices
    entrypoint: ["/bin/sh", "./start-microservices.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    environment:
      - NODE_ENV=production
    depends_on:
      - redis
      - database
    restart: always
    networks:
      - immich

  immich-machine-learning:
    image: altran1502/immich-machine-learning:release
    container_name: immich-machine-learning
    entrypoint: ["/bin/sh", "./entrypoint.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    environment:
      - NODE_ENV=production
    depends_on:
      - database
    restart: always
    networks:
      - immich

  immich-web:
    image: altran1502/immich-web:release
    container_name: immich-web
    entrypoint: ["/bin/sh", "./entrypoint.sh"]
    env_file:
      - .env
    environment:
      # Rename these values for svelte public interface
      - PUBLIC_IMMICH_SERVER_URL=${IMMICH_SERVER_URL}
    restart: always
    networks:
      - immich
      - proxy-network

  redis:
    container_name: immich_redis
    image: redis:6.2
    restart: always
    networks:
      - immich
      - proxy-network

  database:
    container_name: immich_postgres
    image: postgres:14
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      PG_DATA: /var/lib/postgresql/data
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always
    networks:
      - immich

  immich-proxy:
    container_name: immich_proxy
    image: altran1502/immich-proxy:release
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL
    ports:
      - 2283:8080
    logging:
      driver: none
    depends_on:
      - immich-server
    restart: always
    networks:
      - immich
      - proxy-network

volumes:
  pgdata:
networks:
  proxy-network:
    external: true
  immich:

env file:

###################################################################################
# Database
###################################################################################

DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_PASSWORD=<secret_password>
DB_DATABASE_NAME=immich

# Optional Database settings:
# DB_PORT=5432

###################################################################################
# Redis
###################################################################################

REDIS_HOSTNAME=immich_redis

# Optional Redis settings:
# REDIS_PORT=6379
# REDIS_DBINDEX=0
# REDIS_PASSWORD=
# REDIS_SOCKET=

###################################################################################
# Upload File Config
###################################################################################

UPLOAD_LOCATION=/path/to/dir

###################################################################################
# Log message level - [simple|verbose]
###################################################################################

LOG_LEVEL=simple

###################################################################################
# JWT SECRET
###################################################################################

# This JWT_SECRET is used to sign the authentication keys for user login
# You should set it to a long randomly generated value
# You can use this command to generate one: openssl rand -base64 128
JWT_SECRET=<very_secret_key>

###################################################################################
# Reverse Geocoding
####################################################################################

# DISABLE_REVERSE_GEOCODING=false

# Reverse geocoding is done locally which has a small impact on memory usage
# This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable
# This ranges from 0-3 with 3 being the most precise
# 3 - Cities > 500 population: ~200MB RAM
# 2 - Cities > 1000 population: ~150MB RAM
# 1 - Cities > 5000 population: ~80MB RAM
# 0 - Cities > 15000 population: ~40MB RAM

# REVERSE_GEOCODING_PRECISION=3

####################################################################################
# WEB - Optional
####################################################################################

# Custom message on the login page, should be written in HTML form.
# For example PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>demo@demo.de</i><br>Password: <i>demo</i>"

PUBLIC_LOGIN_PAGE_MESSAGE="Welcome to My Gallery"

####################################################################################
# Alternative Service Addresses - Optional
####################################################################################

# This is an advanced feature for users who may be running their immich services on different hosts. It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers.
# Note: immich-microservices is bound to 3002, but no references are made

IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003

Task List

  • I have read thoroughly the README setup and installation instructions.
  • I have included my docker-compose file.
  • I have included my redacted .env file.
  • I have included information on my machine, and environment.

Expected behavior
.NEF files should've been uploaded.

System

  • Phone OS [iOS, Android]: Android
  • Server Version: 1.41.1
  • Mobile App Version: 1.41.0 build.64
Originally created by @thelazyoxymoron on GitHub (Jan 15, 2023). **Describe the bug** I'm not able to upload .NEF files, either via web dashboard or via Immich CLI. When trying to upload via the web dashboard, there's no error being thrown and nothing happens. When trying it via CLI, it says `found 0 assets in the specified directory`. Hosted on a Arm64 machine with CentOS server. Docker-compose file: ``` version: "3.8" services: immich-server: image: altran1502/immich-server:release container_name: immich-server entrypoint: ["/bin/sh", "./start-server.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env environment: - NODE_ENV=production depends_on: - redis - database restart: always networks: - immich immich-microservices: image: altran1502/immich-server:release container_name: immich-microservices entrypoint: ["/bin/sh", "./start-microservices.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env environment: - NODE_ENV=production depends_on: - redis - database restart: always networks: - immich immich-machine-learning: image: altran1502/immich-machine-learning:release container_name: immich-machine-learning entrypoint: ["/bin/sh", "./entrypoint.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env environment: - NODE_ENV=production depends_on: - database restart: always networks: - immich immich-web: image: altran1502/immich-web:release container_name: immich-web entrypoint: ["/bin/sh", "./entrypoint.sh"] env_file: - .env environment: # Rename these values for svelte public interface - PUBLIC_IMMICH_SERVER_URL=${IMMICH_SERVER_URL} restart: always networks: - immich - proxy-network redis: container_name: immich_redis image: redis:6.2 restart: always networks: - immich - proxy-network database: container_name: immich_postgres image: postgres:14 env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} PG_DATA: /var/lib/postgresql/data volumes: - pgdata:/var/lib/postgresql/data restart: always networks: - immich immich-proxy: container_name: immich_proxy image: altran1502/immich-proxy:release environment: # Make sure these values get passed through from the env file - IMMICH_SERVER_URL - IMMICH_WEB_URL ports: - 2283:8080 logging: driver: none depends_on: - immich-server restart: always networks: - immich - proxy-network volumes: pgdata: networks: proxy-network: external: true immich: ``` env file: ``` ################################################################################### # Database ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_PASSWORD=<secret_password> DB_DATABASE_NAME=immich # Optional Database settings: # DB_PORT=5432 ################################################################################### # Redis ################################################################################### REDIS_HOSTNAME=immich_redis # Optional Redis settings: # REDIS_PORT=6379 # REDIS_DBINDEX=0 # REDIS_PASSWORD= # REDIS_SOCKET= ################################################################################### # Upload File Config ################################################################################### UPLOAD_LOCATION=/path/to/dir ################################################################################### # Log message level - [simple|verbose] ################################################################################### LOG_LEVEL=simple ################################################################################### # JWT SECRET ################################################################################### # This JWT_SECRET is used to sign the authentication keys for user login # You should set it to a long randomly generated value # You can use this command to generate one: openssl rand -base64 128 JWT_SECRET=<very_secret_key> ################################################################################### # Reverse Geocoding #################################################################################### # DISABLE_REVERSE_GEOCODING=false # Reverse geocoding is done locally which has a small impact on memory usage # This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable # This ranges from 0-3 with 3 being the most precise # 3 - Cities > 500 population: ~200MB RAM # 2 - Cities > 1000 population: ~150MB RAM # 1 - Cities > 5000 population: ~80MB RAM # 0 - Cities > 15000 population: ~40MB RAM # REVERSE_GEOCODING_PRECISION=3 #################################################################################### # WEB - Optional #################################################################################### # Custom message on the login page, should be written in HTML form. # For example PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>demo@demo.de</i><br>Password: <i>demo</i>" PUBLIC_LOGIN_PAGE_MESSAGE="Welcome to My Gallery" #################################################################################### # Alternative Service Addresses - Optional #################################################################################### # This is an advanced feature for users who may be running their immich services on different hosts. It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers. # Note: immich-microservices is bound to 3002, but no references are made IMMICH_WEB_URL=http://immich-web:3000 IMMICH_SERVER_URL=http://immich-server:3001 IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003 ``` **Task List** - [x] I have read thoroughly the README setup and installation instructions. - [x] I have included my `docker-compose` file. - [x] I have included my redacted `.env` file. - [x] I have included information on my machine, and environment. **Expected behavior** .NEF files should've been uploaded. **System** - Phone OS [iOS, Android]: `Android` - Server Version: `1.41.1` - Mobile App Version: `1.41.0 build.64`
OVERLORD commented 2026-02-04 21:25:18 +03:00
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@samip5 commented on GitHub (Jan 15, 2023):

Can I have an example file to test with? I'm Kryptonian on Discord.

(I am working on the exif data parsing fix in #1326.)

@samip5 commented on GitHub (Jan 15, 2023): Can I have an example file to test with? I'm Kryptonian on Discord. (I am working on the exif data parsing fix in #1326.)
OVERLORD commented 2026-02-04 21:25:27 +03:00
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@alextran1502 commented on GitHub (Jan 15, 2023):

Hmm I have fixed this issue before, unless .NEF file has many different MIME type. Can you help provide an example picture to trouble shoot?

@alextran1502 commented on GitHub (Jan 15, 2023): Hmm I have fixed this issue before, unless .NEF file has many different MIME type. Can you help provide an example picture to trouble shoot?
OVERLORD commented 2026-02-04 21:25:38 +03:00
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@thelazyoxymoron commented on GitHub (Jan 18, 2023):

DSC_0002.NEF.zip

Sorry for the delayed reply. Attached an example file.

@thelazyoxymoron commented on GitHub (Jan 18, 2023): [DSC_0002.NEF.zip](https://github.com/immich-app/immich/files/10449609/DSC_0002.NEF.zip) Sorry for the delayed reply. Attached an example file.
OVERLORD commented 2026-02-04 21:25:43 +03:00
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@samip5 commented on GitHub (Apr 6, 2023):

Is this still an issue? @thelazyoxymoron

@samip5 commented on GitHub (Apr 6, 2023): Is this still an issue? @thelazyoxymoron
OVERLORD commented 2026-02-04 21:25:50 +03:00
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@thelazyoxymoron commented on GitHub (Apr 7, 2023):

No, I just checked with the latest release and it's working now! Closing.

@thelazyoxymoron commented on GitHub (Apr 7, 2023): No, I just checked with the latest release and it's working now! Closing.
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Reference: immich-app/immich#585
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