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[BUG] iOS app crashes when switching to landscape orientation #554

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opened 2026-02-04 21:20:25 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-04 21:20:25 +03:00
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Originally created by @CNpunkt on GitHub (Jan 5, 2023).

Describe the bug
First of all, thank you for this great software!

Unfortunately, I have a bug in the iOS app. I have my phone in portrait orientation and open a photo from an album. As soon as I turn the phone to landscape orientation, the app crashes completely.

I only have this problem on the iPhone (iPhone 13). It works fine on the iPad. I can therefore pretty much rule out a problem with the server. I think it's more of a resource management problem.

Number of photos: almost 20,000
Number of albums: 81

Task List

Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.

  • I have read thoroughly the README setup and installation instructions.
  • I have included my docker-compose file.
  • I have included my redacted .env file.
  • I have included information on my machine, and environment.

To Reproduce
Steps to reproduce the behavior:

  1. Open a photo from an album in the iOS app on the iPhone in portrait orientation
  2. Rotate the iPhone to Landscape orientation

Expected behavior
The app should not crash

System

  • Phone OS [iOS, Android]: iOS 16.2 (iPhone 13)
  • Server Version: 1.40.0
  • Mobile App Version: 1.40.0 build.77
Originally created by @CNpunkt on GitHub (Jan 5, 2023). <!-- Note: Please search to see if an issue already exists for the bug you encountered. --> **Describe the bug** First of all, thank you for this great software! Unfortunately, I have a bug in the iOS app. I have my phone in portrait orientation and open a photo from an album. As soon as I turn the phone to landscape orientation, the app crashes completely. I only have this problem on the iPhone (iPhone 13). It works fine on the iPad. I can therefore pretty much rule out a problem with the server. I think it's more of a resource management problem. Number of photos: almost 20,000 Number of albums: 81 **Task List** *Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.* - [X] I have read thoroughly the README setup and installation instructions. - [ ] I have included my `docker-compose` file. - [ ] I have included my redacted `.env` file. - [X] I have included information on my machine, and environment. **To Reproduce** Steps to reproduce the behavior: 1. Open a photo from an album in the iOS app on the iPhone in portrait orientation 2. Rotate the iPhone to Landscape orientation **Expected behavior** The app should not crash **System** - Phone OS [iOS, Android]: iOS 16.2 (iPhone 13) - Server Version: `1.40.0` - Mobile App Version: `1.40.0 build.77`
OVERLORD commented 2026-02-04 21:20:31 +03:00
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@alextran1502 commented on GitHub (Jan 5, 2023):

Hmm interesting, I cannot reproduce this behavior on my iPhone 12 Pro. Granted I only have about 6000 photos/videos stored on the phone.

@alextran1502 commented on GitHub (Jan 5, 2023): Hmm interesting, I cannot reproduce this behavior on my iPhone 12 Pro. Granted I only have about 6000 photos/videos stored on the phone.
OVERLORD commented 2026-02-04 21:20:34 +03:00
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@CNpunkt commented on GitHub (Jan 5, 2023):

I was afraid of that :-)
Also a reinstallation of the app unfortunately leads to the same result.

@CNpunkt commented on GitHub (Jan 5, 2023): I was afraid of that :-) Also a reinstallation of the app unfortunately leads to the same result.
OVERLORD commented 2026-02-04 21:20:40 +03:00
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@alextran1502 commented on GitHub (Jan 15, 2023):

I am closing this issue as I cannot reproduce the issue at the moment to troubleshoot

@alextran1502 commented on GitHub (Jan 15, 2023): I am closing this issue as I cannot reproduce the issue at the moment to troubleshoot
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Reference: immich-app/immich#554
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