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StatuCode 404 error when trying to access the web UI #55

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opened 2026-02-04 17:02:49 +03:00 by OVERLORD · 5 comments
OVERLORD commented 2026-02-04 17:02:49 +03:00
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Originally created by @DistractedCanuck on GitHub (Apr 26, 2022).

Describe the bug
I am trying to start the server and am getting the following at the server address (http://my-ip:2283/):
{"statusCode":404,"message":"Cannot GET /","error":"Not Found"}.

This error happens from an external computer on the network, from the host with curl localhost:2283 as well as trying to access the server directly by opening port 3000.

I am not getting any messages that seem to indicate anything is going wrong in the docker logs and all containers are running.

To Reproduce
Steps to reproduce the behavior:

  1. clone the docker directory
  2. create and populate the .env file. db name and JWT_Secret added as well was mapbox true with a key.
  3. comment out the microservice section of the compose file
  4. run docker-compose -f docker-compose.yml up --build -V
  5. access http://my-ip:2283/
    Expected behavior
    I am expecting a login screen I think?

Desktop (please complete the following information):

  • OS: ubuntu server 21.04 as a VM on Proxmox

I have tried deleting everything and trying again with the same result. Any help is appreciated. Thanks!

Originally created by @DistractedCanuck on GitHub (Apr 26, 2022). **Describe the bug** I am trying to start the server and am getting the following at the server address (http://my-ip:2283/): {"statusCode":404,"message":"Cannot GET /","error":"Not Found"}. This error happens from an external computer on the network, from the host with curl localhost:2283 as well as trying to access the server directly by opening port 3000. I am not getting any messages that seem to indicate anything is going wrong in the docker logs and all containers are running. **To Reproduce** Steps to reproduce the behavior: 1. clone the docker directory 2. create and populate the .env file. db name and JWT_Secret added as well was mapbox true with a key. 3. comment out the microservice section of the compose file 4. run docker-compose -f docker-compose.yml up --build -V 5. access http://my-ip:2283/ **Expected behavior** I am expecting a login screen I think? **Desktop (please complete the following information):** - OS: ubuntu server 21.04 as a VM on Proxmox I have tried deleting everything and trying again with the same result. Any help is appreciated. Thanks!
OVERLORD commented 2026-02-04 17:02:59 +03:00
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@alextran1502 commented on GitHub (Apr 26, 2022):

@DistractedCanuck Hello, There is no web UI for this application. This is a backup tool for mobile phones, so you can download the app on the Apple App Store, Google Playstore or F-droid to use the app :)

@alextran1502 commented on GitHub (Apr 26, 2022): @DistractedCanuck Hello, There is no web UI for this application. This is a backup tool for mobile phones, so you can download the app on the Apple App Store, Google Playstore or F-droid to use the app :)
OVERLORD commented 2026-02-04 17:03:10 +03:00
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@DistractedCanuck commented on GitHub (Apr 26, 2022):

Awesome thanks! I knew it was something obvious I was missing. I was also missing a quotation in my user creation script that was leading me to think there was an issue with my deployment.

@DistractedCanuck commented on GitHub (Apr 26, 2022): Awesome thanks! I knew it was something obvious I was missing. I was also missing a quotation in my user creation script that was leading me to think there was an issue with my deployment.
OVERLORD commented 2026-02-04 17:03:19 +03:00
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@ruffson commented on GitHub (Jan 6, 2023):

@alextran1502 Sorry to open up this conversation again but I am confused by your statement.

From the website I was under the impression that a web UI is part of the immich package. There is even a demo page.

I, like the poster, tried to open the server's url after starting up all containers and expected to setup an admin user like described in the post install steps but all I get is a 404 while all logs look clean. (I running the services behind a reverse proxy).

@ruffson commented on GitHub (Jan 6, 2023): @alextran1502 Sorry to open up this conversation again but I am confused by your statement. From the website I was under the impression that a web UI _is_ part of the immich package. There is even a demo page. I, like the poster, tried to open the server's url after starting up all containers and expected to setup an admin user like described in the [post install steps](https://immich.app/docs/install/post-install) but all I get is a 404 while all logs look clean. (I running the services behind a [reverse proxy](https://github.com/nginx-proxy/nginx-proxy)).
OVERLORD commented 2026-02-04 17:03:29 +03:00
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@alextran1502 commented on GitHub (Jan 6, 2023):

@alextran1502 Sorry to open up this conversation again but I am confused by your statement.

From the website I was under the impression that a web UI is part of the immich package. There is even a demo page.

I, like the poster, tried to open the server's url after starting up all containers and expected to setup an admin user like described in the post install steps but all I get is a 404 while all logs look clean. (I running the services behind a reverse proxy).

What you are seeing is the comment from 8 months ago, which is roughly the infant state of Immich. Where was no web UI then 😀. Please open a new issue and post your setup and what you have tried, we can help you there. Or you can hop on Discord and start a support tread.

@alextran1502 commented on GitHub (Jan 6, 2023): > @alextran1502 Sorry to open up this conversation again but I am confused by your statement. > > > > From the website I was under the impression that a web UI _is_ part of the immich package. There is even a demo page. > > > > I, like the poster, tried to open the server's url after starting up all containers and expected to setup an admin user like described in the [post install steps](https://immich.app/docs/install/post-install) but all I get is a 404 while all logs look clean. (I running the services behind a [reverse proxy](https://github.com/nginx-proxy/nginx-proxy)). What you are seeing is the comment from 8 months ago, which is roughly the infant state of Immich. Where was no web UI then 😀. Please open a new issue and post your setup and what you have tried, we can help you there. Or you can hop on Discord and start a support tread.
OVERLORD commented 2026-02-04 17:03:36 +03:00
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@ruffson commented on GitHub (Jan 6, 2023):

@alextran1502 Sorry to open up this conversation again but I am confused by your statement.
From the website I was under the impression that a web UI is part of the immich package. There is even a demo page.
I, like the poster, tried to open the server's url after starting up all containers and expected to setup an admin user like described in the post install steps but all I get is a 404 while all logs look clean. (I running the services behind a reverse proxy).

What you are seeing is the comment from 8 months ago, which is roughly the infant state of Immich. Where was no web UI then grinning. Please open a new issue and post your setup and what you have tried, we can help you there. Or you can hop on Discord and start a support tread.

Wow and here I thought a less than 1 year old issue still pretty much represents the current state of affairs. My bad, you guys are moving fast! Will post my specific problem in the discord. Thank you!

@ruffson commented on GitHub (Jan 6, 2023): > > @alextran1502 Sorry to open up this conversation again but I am confused by your statement. > > From the website I was under the impression that a web UI _is_ part of the immich package. There is even a demo page. > > I, like the poster, tried to open the server's url after starting up all containers and expected to setup an admin user like described in the [post install steps](https://immich.app/docs/install/post-install) but all I get is a 404 while all logs look clean. (I running the services behind a [reverse proxy](https://github.com/nginx-proxy/nginx-proxy)). > > What you are seeing is the comment from 8 months ago, which is roughly the infant state of Immich. Where was no web UI then grinning. Please open a new issue and post your setup and what you have tried, we can help you there. Or you can hop on Discord and start a support tread. Wow and here I thought a less than 1 year old issue still pretty much represents the current state of affairs. My bad, you guys are moving fast! Will post my specific problem in the discord. Thank you!
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Reference: immich-app/immich#55
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