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Error generating thumbnails in v1.126.1 #5367
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opened 2026-02-05 11:23:17 +03:00 by OVERLORD
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Reference: immich-app/immich#5367
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Originally created by @iwinstar on GitHub (Feb 12, 2025).
The bug
Similar to #13465.
I'm using the latest server version v1.126.1. But some pictures still can't generate thumbnails. I've provided some images as attachments for upstream to debug.
The OS that Immich Server is running on
Docker ( Synology x86_64 4.4.180+)
Version of Immich Server
v1.126.1
Version of Immich Mobile App
v1.126.1
Platform with the issue
Your docker-compose.yml content
Your .env content
Reproduction steps
...
Relevant log output
Additional information
images.zip
@hclivess commented on GitHub (Feb 12, 2025):
If your system is Windows, try this after adjusting path to your folders
@iwinstar commented on GitHub (Feb 12, 2025):
It's Linux, kernel version 4.4.180+, only a few images can't generate thumbnails.
I've tried to change log level to debug, but still "Message codes are not supported"
@licryle commented on GitHub (Feb 14, 2025):
Same error here.
168 pictures can't generate thumbnails.
It was a wider problem before, selecting the pictures from the Web browser, then clicking "refresh thumbnails" worked, but not from the job UI.
@iwinstar commented on GitHub (Feb 14, 2025):
I've tried, clicking "refresh thumbnails" from the Web browser didn't work either, same error in the log
@licryle commented on GitHub (Feb 14, 2025):
Ok, I've tried to track that down more thoroughly, and maybe my former message of success was wrong.
Problem: the path of the image is not always available, I noticed at least 3 errors:
For the second one, I can confirm the image is bogus, for 1/3/4, is there a way to surface the path to get extra logs out?
@iwinstar commented on GitHub (Feb 14, 2025):
All right, I find a way to know what's wrong with the images.
Install libvips package, check https://www.libvips.org/install.html
All my images which can't generate thumbnails have the same WARNING message
VipsJpeg: premature end of JPEG image.Maybe like https://github.com/libvips/libvips/issues/4206, @mertalev knows how to fix this problem in immich?
@mertalev commented on GitHub (Feb 14, 2025):
The error means the images are truncated (i.e. part of the image is missing). You could potentially use some other software to convert these corrupt images to e.g. PNG to produce valid images while avoiding further compression, then import those images.
@iwinstar commented on GitHub (Feb 14, 2025):
I use
vips copycommand processed these images and replaced them in my library, then immich generated thumbnails with no problem.I hope immich could find why the message is "VipsJpeg: Message codes are not supported, error message is in msg_parm.s string" instead of "VipsJpeg: premature end of JPEG image" and ignore it. It's just a warning message after all.
@mertalev commented on GitHub (Feb 14, 2025):
The error message has been improved in libvips dev, but it hasn't made it into a libvips release yet. As for ignoring it, we do set libvips to ignore warnings, but I think the Jpegli decoder considers this an error. It tends to be stricter than other libjpeg implementations (possibly because it's more advanced and needs to make more assumptions about the input's validity).
@licryle commented on GitHub (Feb 19, 2025):
Is there a way to get immich to display which files are failing? I have 250 / 200k images and I'd like to chase them down, thank you
@iwinstar commented on GitHub (Feb 19, 2025):
I find them by execute a database query. You can follow this document https://immich.app/docs/guides/database-queries connect to Postgres and execute this query
You can check whether the query result rows equal 250
@licryle commented on GitHub (Feb 19, 2025):
perfect, thank you very much!
Cyrille
On Wed, Feb 19, 2025 at 11:49 PM iwinstar @.***> wrote:
@danieldietzler commented on GitHub (Apr 3, 2025):
From what I can tell everyone here has found their corrupted assets...? Either way this is not an Immich issue since the actual files are broken, correct?
@irfanhakim-as commented on GitHub (Aug 23, 2025):
Mine only started doing this today, either before or after updating to v1.139.2 earlier today. Never noticed this happening before, and I wasn't massively uploading anything to the server today either - not more than ~15 media files were uploaded today, in total.
I noticed it because 2 of my photos uploaded today had no thumbnail on web, tho they seem to appear fine on mobile. When I checked jobs on the admin account, it showed
2 failedunder the thumbnail generation job. When I run it for missing thumbnails though, my Immich container would crash.Since then, I notice that each time the thumbnail generation job runs, the entire container would crash (nothing to do with resource usage). The
2 failedkept increasing somehow, to 3, then to 9, then to 12, and now 15 (at the time of writing). Based on the tips provided on here to debug this, I ran this command on the database to try and identify the 'faulty' images:From that query, there were 6 image files that were returned:
Those 4 images that were uploaded long ago, when checking what they are from my storage, they did appear to be.. wrong or faulty - like incomplete images or completely empty. The 2 photos uploaded just today honestly looked fine (on the Immich storage), even on the mobile app they looked fine.
I'm not sure what to do of this now since the server keeps crashing, and I assume it has nothing to do with Immich version
1.139.2in particular?Logs:
@irfanhakim-as commented on GitHub (Aug 24, 2025):
Continuation from my last report, I've deleted all of the 'faulty' images from the server, and attempted to only reupload the 2 photos I just took today - as far as I'm aware, they're just.. not 'corrupt' in any way, one was a regular photo I took on my iPhone, and another is just a screenshot I took on the same iPhone. They both look/load fine on the phone locally, and elsewhere it's shared.
After reuploading (I could only assume the issue earlier was perhaps related to the upload to the server, not the image files themselves) and generating thumbnail, I'm still faced with the same issue where the thumbnail fails to generate, and worse of all, causes the server to crash and reload. Relevant logs:
@irfanhakim-as commented on GitHub (Aug 24, 2025):
Issue's likely related to
v1.139.2in my case, since photos uploaded since have been erroring/crashing the server - which just doesn't make sense, and downgrading back tov1.138.1fixes the issue - thumbnails that failed to generate no longer fail, and the server no longer crashes. Related issue: #21189@schuettecarsten commented on GitHub (Aug 24, 2025):
Well, in case of broken images, these should be skipped but not case immich to crash at all.
v1.139.2 crashes on start, v1.138.1 reports this error:
@ikke-t commented on GitHub (Sep 2, 2025):
I join here to listen to conversation. I confirm the same started to happen to me for the latest mobile pics after updating from 136-137 to 141.1. This is arm (raspi4). Never happened before, and now all new pics are "broken". Same oneplus camera as always.
After pressing scan for the missing thumbnails the container dies. Nothing has time to get written into log.
@skatsubo commented on GitHub (Sep 2, 2025):
Hey @ikke-t, have you checked the issue https://github.com/immich-app/immich/issues/21189 linked above? Looks like your case: raspi4.
@skatsubo commented on GitHub (Sep 2, 2025):
@schuettecarsten
Failed video thumbnails due to "Invalid color space" in ffmpeg v7.1 -> https://github.com/immich-app/immich/issues/16154
@ikke-t commented on GitHub (Sep 2, 2025):
thanks, it fixed the container crash.
@jrasm91 commented on GitHub (Sep 9, 2025):
Looks like the original issue was caused by corrupt images. Some later issues are duplicates of existing issues like #16154 and #21189. If you have a set of reproducible steps that still leads to unexpected results, feel free to open a new issue and we can investigate.