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Unable to login when IOS app is updated to the latest version but server has not been updated #531

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opened 2026-02-04 21:12:23 +03:00 by OVERLORD · 1 comment
OVERLORD commented 2026-02-04 21:12:23 +03:00
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Originally created by @Microices on GitHub (Dec 30, 2022).

Describe the bug
A clear and concise description of what the bug is.

Task List

Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.

  • [ * ] I have read thoroughly the README setup and installation instructions.
  • [ * ] I have included my docker-compose file.
  • [ * ] I have included my redacted .env file.
  • I have included information on my machine, and environment.

To Reproduce
Steps to reproduce the behavior:

  1. IOS app auto updates
  2. Start Immich app
  3. User is logged out
  4. Enter login credentials
  5. Click Login
  6. Nothing happens

Expected behavior
after opening app timeline should be show.

Screenshots
If applicable, add screenshots to help explain your problem.

System

  • Phone OS [iOS, Android]: IOS 16.2
  • Server Version: 1.38.0
  • Mobile App Version: 1.40.0 build.77

Additional context
Once i updated the server the I am able to login to the app

Originally created by @Microices on GitHub (Dec 30, 2022). <!-- Note: Please search to see if an issue already exists for the bug you encountered. --> **Describe the bug** A clear and concise description of what the bug is. **Task List** *Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.* - [ * ] I have read thoroughly the README setup and installation instructions. - [ * ] I have included my `docker-compose` file. - [ * ] I have included my redacted `.env` file. - [ ] I have included information on my machine, and environment. **To Reproduce** Steps to reproduce the behavior: 1. IOS app auto updates 2. Start Immich app 3. User is logged out 4. Enter login credentials 5. Click Login 6. Nothing happens **Expected behavior** after opening app timeline should be show. **Screenshots** If applicable, add screenshots to help explain your problem. **System** - Phone OS [iOS, Android]: `IOS 16.2` - Server Version: `1.38.0` - Mobile App Version: `1.40.0 build.77` **Additional context** Once i updated the server the I am able to login to the app
OVERLORD commented 2026-02-04 21:12:35 +03:00
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@alextran1502 commented on GitHub (Dec 30, 2022):

Please update the server to the latest version. With the fast development cycle, we only support compatibility among the same version of the server and the mobile app.

@alextran1502 commented on GitHub (Dec 30, 2022): Please update the server to the latest version. With the fast development cycle, we only support compatibility among the same version of the server and the mobile app.
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Reference: immich-app/immich#531
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