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Can't Generate Person Thumbnail. #4983

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opened 2026-02-05 11:02:22 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 11:02:22 +03:00
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Originally created by @ffchung on GitHub (Dec 20, 2024).

The bug

Can't Generate Person Thumbnail. And can't change Person Photo using "Select Featured Photo".

The OS that Immich Server is running on

Synology Docker

Version of Immich Server

V1.123.0

Version of Immich Mobile App

--

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

--

Your .env content

--

Reproduction steps

...

Relevant log output

[Nest] 171  - 12/20/2024, 6:06:33 AM   DEBUG [Api:LoggingInterceptor~75c0nknp] PUT /api/people/64929625-ce5f-42fc-8031-cd2bfeac8830 200 47.23ms 103.241.165.34                                      
[Nest] 191  - 12/20/2024, 6:06:33 AM   ERROR [Microservices:JobService] Unable to run job handler (thumbnailGeneration/generate-person-thumbnail): Error: Asset 2ed40e9e-8312-4865-94c6-a1f27c69d091
 dimensions are unknown                                                                                                                                                                             
[Nest] 191  - 12/20/2024, 6:06:33 AM   ERROR [Microservices:JobService] Error: Asset 2ed40e9e-8312-4865-94c6-a1f27c69d091 dimensions are unknown                                                    
    at PersonService.getInputDimensions (/app/immich/server/dist/services/person.service.js:508:19)                                                                                                 
    at PersonService.handleGeneratePersonThumbnail (/app/immich/server/dist/services/person.service.js:433:57)                                                                                      
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)                                                                                                                   
    at async JobService.onJobStart (/app/immich/server/dist/services/job.service.js:148:28)                                                                                                         
    at async EventRepository.onEvent (/app/immich/server/dist/repositories/event.repository.js:134:13)                                                                                              
    at async Worker.processJob (/app/immich/server/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)                                                                                           
    at async Worker.retryIfFailed (/app/immich/server/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)                                                                                        
[Nest] 191  - 12/20/2024, 6:06:33 AM   ERROR [Microservices:JobService] Object:                                                                                                                     
{                                                                                                                                                                                                   
  "id": "64929625-ce5f-42fc-8031-cd2bfeac8830"                                                                                                                                                      
}                                       



### Additional information

_No response_
Originally created by @ffchung on GitHub (Dec 20, 2024). ### The bug Can't Generate Person Thumbnail. And can't change Person Photo using "Select Featured Photo". ### The OS that Immich Server is running on Synology Docker ### Version of Immich Server V1.123.0 ### Version of Immich Mobile App -- ### Platform with the issue - [X] Server - [X] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML -- ``` ### Your .env content ```Shell -- ``` ### Reproduction steps 1. 2. 3. ... ### Relevant log output ```shell [Nest] 171 - 12/20/2024, 6:06:33 AM DEBUG [Api:LoggingInterceptor~75c0nknp] PUT /api/people/64929625-ce5f-42fc-8031-cd2bfeac8830 200 47.23ms 103.241.165.34 [Nest] 191 - 12/20/2024, 6:06:33 AM ERROR [Microservices:JobService] Unable to run job handler (thumbnailGeneration/generate-person-thumbnail): Error: Asset 2ed40e9e-8312-4865-94c6-a1f27c69d091 dimensions are unknown [Nest] 191 - 12/20/2024, 6:06:33 AM ERROR [Microservices:JobService] Error: Asset 2ed40e9e-8312-4865-94c6-a1f27c69d091 dimensions are unknown at PersonService.getInputDimensions (/app/immich/server/dist/services/person.service.js:508:19) at PersonService.handleGeneratePersonThumbnail (/app/immich/server/dist/services/person.service.js:433:57) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async JobService.onJobStart (/app/immich/server/dist/services/job.service.js:148:28) at async EventRepository.onEvent (/app/immich/server/dist/repositories/event.repository.js:134:13) at async Worker.processJob (/app/immich/server/node_modules/bullmq/dist/cjs/classes/worker.js:394:28) at async Worker.retryIfFailed (/app/immich/server/node_modules/bullmq/dist/cjs/classes/worker.js:581:24) [Nest] 191 - 12/20/2024, 6:06:33 AM ERROR [Microservices:JobService] Object: { "id": "64929625-ce5f-42fc-8031-cd2bfeac8830" } ``` ``` ### Additional information _No response_
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Reference: immich-app/immich#4983
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