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[BUG] Sony RAW(.ARW) cannot be uploaded #484

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opened 2026-02-04 20:48:07 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-04 20:48:07 +03:00
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Originally created by @missuo on GitHub (Dec 17, 2022).

Describe the bug
I can't upload all the photos in my phone that end with ".ARW"(Sony RAW).

Task List

  • I have read thoroughly the README setup and installation instructions.
  • I have included my docker-compose file.
  • I have included my redacted .env file.
  • I have included information on my machine, and environment.

To Reproduce
Steps to reproduce the behavior:

  1. Open Immich on iOS.
  2. Waiting for automatic upload.
  3. See error

Expected behavior
It can be uploaded normally as a normal photo and can be previewed.

Screenshots

417cff77c1d5ade59f193

System

  • Phone OS [iOS]: 16.2/16.3 Beta1
  • Server Version: 1.38.2
  • Mobile App Version: 1.36.1 Build.72

Additional context

docker-compose

version: "3.8"

services:
  immich-server:
    image: altran1502/immich-server:release
    entrypoint: ["/bin/sh", "./start-server.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - stack.env
    environment:
      - NODE_ENV=production
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    image: altran1502/immich-server:release
    entrypoint: ["/bin/sh", "./start-microservices.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - stack.env
    environment:
      - NODE_ENV=production
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    image: altran1502/immich-machine-learning:release
    entrypoint: ["/bin/sh", "./entrypoint.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - stack.env
    environment:
      - NODE_ENV=production
    depends_on:
      - database
    restart: always

  immich-web:
    image: altran1502/immich-web:release
    entrypoint: ["/bin/sh", "./entrypoint.sh"]
    env_file:
      - stack.env
    environment:
      # Rename these values for svelte public interface
      - PUBLIC_IMMICH_SERVER_URL=${IMMICH_SERVER_URL}
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2
    restart: always

  database:
    container_name: immich_postgres
    image: postgres:14
    env_file:
      - stack.env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      PG_DATA: /var/lib/postgresql/data
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

  immich-proxy:
    container_name: immich_proxy
    image: altran1502/immich-proxy:release
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL
    ports:
      - 12283:8080
    logging:
      driver: none
    depends_on:
      - immich-server
    restart: always

volumes:
  pgdata:

.env

DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_PASSWORD=postgres
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich_redis
UPLOAD_LOCATION=/mnt/pool2/Immich
LOG_LEVEL=simple
JWT_SECRET=W0ofOoybvrbk6JmumwXW71vDdY1l1a1pkzmF29pkcP3Yr/YXDrcaFXzYj63DQHBvVMKv9K1jhaQYsDqkKVPg2dPdB0lOJG/EmiZk6tbTf2a+cddFpOGl+50uFGic4XaZkzplpufjQq5slp3KQqMY4GGxxTUzbzztmmsLSqU/zRI=
PUBLIC_LOGIN_PAGE_MESSAGE=
Originally created by @missuo on GitHub (Dec 17, 2022). **Describe the bug** I can't upload all the photos in my phone that end with ".ARW"(Sony RAW). **Task List** - [x] I have read thoroughly the README setup and installation instructions. - [x] I have included my `docker-compose` file. - [x] I have included my redacted `.env` file. - [x] I have included information on my machine, and environment. **To Reproduce** Steps to reproduce the behavior: 1. Open `Immich` on iOS. 2. Waiting for automatic upload. 3. See error **Expected behavior** It can be uploaded normally as a normal photo and can be previewed. **Screenshots** ![417cff77c1d5ade59f193](https://telegraph.eowo.us/file/417cff77c1d5ade59f193.png) **System** - Phone OS [iOS]: `16.2/16.3 Beta1` - Server Version: `1.38.2` - Mobile App Version: `1.36.1 Build.72` **Additional context** ## docker-compose ``` version: "3.8" services: immich-server: image: altran1502/immich-server:release entrypoint: ["/bin/sh", "./start-server.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - stack.env environment: - NODE_ENV=production depends_on: - redis - database restart: always immich-microservices: image: altran1502/immich-server:release entrypoint: ["/bin/sh", "./start-microservices.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - stack.env environment: - NODE_ENV=production depends_on: - redis - database restart: always immich-machine-learning: image: altran1502/immich-machine-learning:release entrypoint: ["/bin/sh", "./entrypoint.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - stack.env environment: - NODE_ENV=production depends_on: - database restart: always immich-web: image: altran1502/immich-web:release entrypoint: ["/bin/sh", "./entrypoint.sh"] env_file: - stack.env environment: # Rename these values for svelte public interface - PUBLIC_IMMICH_SERVER_URL=${IMMICH_SERVER_URL} restart: always redis: container_name: immich_redis image: redis:6.2 restart: always database: container_name: immich_postgres image: postgres:14 env_file: - stack.env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} PG_DATA: /var/lib/postgresql/data volumes: - pgdata:/var/lib/postgresql/data restart: always immich-proxy: container_name: immich_proxy image: altran1502/immich-proxy:release environment: # Make sure these values get passed through from the env file - IMMICH_SERVER_URL - IMMICH_WEB_URL ports: - 12283:8080 logging: driver: none depends_on: - immich-server restart: always volumes: pgdata: ``` ## .env ``` DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_PASSWORD=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis UPLOAD_LOCATION=/mnt/pool2/Immich LOG_LEVEL=simple JWT_SECRET=W0ofOoybvrbk6JmumwXW71vDdY1l1a1pkzmF29pkcP3Yr/YXDrcaFXzYj63DQHBvVMKv9K1jhaQYsDqkKVPg2dPdB0lOJG/EmiZk6tbTf2a+cddFpOGl+50uFGic4XaZkzplpufjQq5slp3KQqMY4GGxxTUzbzztmmsLSqU/zRI= PUBLIC_LOGIN_PAGE_MESSAGE= ```
OVERLORD commented 2026-02-04 20:48:18 +03:00
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@alextran1502 commented on GitHub (Dec 17, 2022):

Just got an a7c myself, gonna add support for this 😊

@alextran1502 commented on GitHub (Dec 17, 2022): Just got an a7c myself, gonna add support for this 😊
OVERLORD commented 2026-02-04 20:48:26 +03:00
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@alextran1502 commented on GitHub (Dec 22, 2022):

Unfortunately Sony RAW file is not supported by the library we are using to convert to JPEG and WEBP

https://github.com/libvips/libvips/issues/1304#issuecomment-489066183

@alextran1502 commented on GitHub (Dec 22, 2022): Unfortunately Sony RAW file is not supported by the library we are using to convert to JPEG and WEBP https://github.com/libvips/libvips/issues/1304#issuecomment-489066183
OVERLORD commented 2026-02-04 20:48:35 +03:00
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@yuxincs commented on GitHub (Mar 31, 2023):

Unfortunately Sony RAW file is not supported by the library we are using to convert to JPEG and WEBP

libvips/libvips#1304 (comment)

I'm not familiar with libvips or image processing in general, but it seems that the issue linked here suggests this is doable by falling back to imagemagick?

https://github.com/libvips/libvips/issues/1304#issuecomment-499961948

Although it seems the solution is slow, it's not too big of a problem considering it's running in the background.

@yuxincs commented on GitHub (Mar 31, 2023): > Unfortunately Sony RAW file is not supported by the library we are using to convert to JPEG and WEBP > > [libvips/libvips#1304 (comment)](https://github.com/libvips/libvips/issues/1304#issuecomment-489066183) I'm not familiar with libvips or image processing in general, but it seems that the issue linked here suggests this is doable by falling back to `imagemagick`? https://github.com/libvips/libvips/issues/1304#issuecomment-499961948 Although it seems the solution is slow, it's not too big of a problem considering it's running in the background.
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Reference: immich-app/immich#484
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