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[BUG] Can't login on both Android and iOS #482

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opened 2026-02-04 20:45:01 +03:00 by OVERLORD · 1 comment
OVERLORD commented 2026-02-04 20:45:01 +03:00
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Originally created by @missuo on GitHub (Dec 14, 2022).

Describe the bug

Can't login on both Android and iOS. "Error logging you in, check server URL, email and password"

Task List

Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.

  • I have read thoroughly the README setup and installation instructions.
  • I have included my docker-compose file.
  • I have included my redacted .env file.
  • I have included information on my machine, and environment.

To Reproduce
Steps to reproduce the behavior:

  1. Open App enter email and password
  2. Enter server URL: http://192.168.36.222:10323/api
  3. Click on Login button
  4. See error: "Error logging you in, check server URL, email and password"

Expected behavior
Login successful

Screenshots
5948e2e2152d228cb87aa

System

  • Phone OS [iOS, Android]: iOS 16.2 and Android 12
  • Server Version: v1.29.5
  • Mobile App Version: iOS 1.38.0 and Android 1.38.2

Additional context

iOS does not have this problem on the latest TF version, but on Android, both the Beta and official versions of Google Play Store cannot be logged in.

Originally created by @missuo on GitHub (Dec 14, 2022). **Describe the bug** Can't login on both Android and iOS. "Error logging you in, check server URL, email and password" **Task List** *Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.* - [x] I have read thoroughly the README setup and installation instructions. - [x] I have included my `docker-compose` file. - [x] I have included my redacted `.env` file. - [x] I have included information on my machine, and environment. **To Reproduce** Steps to reproduce the behavior: 1. Open App enter email and password 2. Enter server URL: http://192.168.36.222:10323/api 3. Click on Login button 4. See error: "Error logging you in, check server URL, email and password" **Expected behavior** Login successful **Screenshots** ![5948e2e2152d228cb87aa](https://missuo.ru/file/5948e2e2152d228cb87aa.jpg) **System** - Phone OS [iOS, Android]: `iOS 16.2 and Android 12` - Server Version: `v1.29.5` - Mobile App Version: `iOS 1.38.0 and Android 1.38.2` **Additional context** iOS does not have this problem on the latest TF version, but on Android, both the Beta and official versions of Google Play Store cannot be logged in.
OVERLORD commented 2026-02-04 20:45:26 +03:00
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@alextran1502 commented on GitHub (Dec 14, 2022):

Please update the server to the latest version

@alextran1502 commented on GitHub (Dec 14, 2022): Please update the server to the latest version
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Reference: immich-app/immich#482
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