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[BUG] Backup stuck after 8 elements #48

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opened 2026-02-04 16:58:30 +03:00 by OVERLORD · 8 comments
OVERLORD commented 2026-02-04 16:58:30 +03:00
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Originally created by @Eidenz on GitHub (Apr 4, 2022).

Originally assigned to: @alextran1502 on GitHub.

I have a total of 218 assets I want to backup but after uploading 8 of them, the app is stuck at 100% on asset 210.
I cannot see anything in the logs: none of the docker containers shows anything during the upload attempt period (except for redis which says it successfully saved the changes).

I let the app run for over 30min to see if it was just a very slow/long upload, but the problem is still there.

To Reproduce
Steps to reproduce the behavior:

  1. Attempt to upload more than 8 files through the android app?

Expected behavior
All uploads should succeed.

Screenshots
Screenshot_2022-04-04-15-13-42-999_app alextran immich

Server (please complete the following information):

  • OS: Ubuntu 20.04
  • Version 1.5.0

Smartphone (please complete the following information):

  • Device: Mi 11
  • OS: MIUI 13
  • Version 1.5.0 build.8

Additional context
I also tried without TensorFlow (removed the immich_microservices) but it also fails at the exact same asset.

Originally created by @Eidenz on GitHub (Apr 4, 2022). Originally assigned to: @alextran1502 on GitHub. I have a total of 218 assets I want to backup but after uploading 8 of them, the app is stuck at 100% on asset 210. I cannot see anything in the logs: none of the docker containers shows anything during the upload attempt period (except for redis which says it successfully saved the changes). I let the app run for over 30min to see if it was just a very slow/long upload, but the problem is still there. **To Reproduce** Steps to reproduce the behavior: 1. Attempt to upload more than 8 files through the android app? **Expected behavior** All uploads should succeed. **Screenshots** ![Screenshot_2022-04-04-15-13-42-999_app alextran immich](https://user-images.githubusercontent.com/27901016/161552291-291ee289-0c35-46a0-94d6-2bebb98b080b.jpg) **Server (please complete the following information):** - OS: Ubuntu 20.04 - Version 1.5.0 **Smartphone (please complete the following information):** - Device: Mi 11 - OS: MIUI 13 - Version 1.5.0 build.8 **Additional context** I also tried without TensorFlow (removed the immich_microservices) but it also fails at the exact same asset.
OVERLORD commented 2026-02-04 16:58:50 +03:00
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@alextran1502 commented on GitHub (Apr 4, 2022):

Is this photo or video something you can share? Or can you get me the file information from the phone?

@alextran1502 commented on GitHub (Apr 4, 2022): Is this photo or video something you can share? Or can you get me the file information from the phone?
OVERLORD commented 2026-02-04 16:58:56 +03:00
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@Eidenz commented on GitHub (Apr 4, 2022):

But how do I know which asset it's trying to upload? I have more than 200 items, I don't know which one it's stuck on...

@Eidenz commented on GitHub (Apr 4, 2022): But how do I know which asset it's trying to upload? I have more than 200 items, I don't know which one it's stuck on...
OVERLORD commented 2026-02-04 16:59:10 +03:00
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@alextran1502 commented on GitHub (Apr 4, 2022):

The assets are uploaded based on chronological order, newest to oldest, you can take a look at all the assets that have been backup and see which one it is trying to upload and track them down from your gallery.

@alextran1502 commented on GitHub (Apr 4, 2022): The assets are uploaded based on chronological order, newest to oldest, you can take a look at all the assets that have been backup and see which one it is trying to upload and track them down from your gallery.
OVERLORD commented 2026-02-04 16:59:20 +03:00
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@Eidenz commented on GitHub (Apr 4, 2022):

I've traced it back to a random meme picture in webp format (ZBsUr45_d.webp). Do you need it?

@Eidenz commented on GitHub (Apr 4, 2022): I've traced it back to a random meme picture in webp format (ZBsUr45_d.webp). Do you need it?
OVERLORD commented 2026-02-04 16:59:26 +03:00
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@alextran1502 commented on GitHub (Apr 4, 2022):

Ah! webp format is not currently supported, I will put in a fix for supporting the file format as well as keep uploading when there is a file that is not supported.

@alextran1502 commented on GitHub (Apr 4, 2022): Ah! `webp` format is not currently supported, I will put in a fix for supporting the file format as well as keep uploading when there is a file that is not supported.
OVERLORD commented 2026-02-04 16:59:33 +03:00
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@Eidenz commented on GitHub (Apr 4, 2022):

Oh okay, that makes sense. Thanks c:

(Edit: I confirm deleting it fixed the upload queue)

@Eidenz commented on GitHub (Apr 4, 2022): Oh okay, that makes sense. Thanks c: (Edit: I confirm deleting it fixed the upload queue)
OVERLORD commented 2026-02-04 16:59:43 +03:00
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@Eidenz commented on GitHub (Apr 4, 2022):

I'm actually having the same issue with another picture, but it's a jpg this time..

This one was taken by my phone (it's a photo of my cat).

@Eidenz commented on GitHub (Apr 4, 2022): I'm actually having the same issue with another picture, but it's a `jpg` this time.. This one was taken by my phone (it's a photo of my cat).
OVERLORD commented 2026-02-04 16:59:48 +03:00
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@alextran1502 commented on GitHub (Apr 5, 2022):

This issue is fixed in #108. I will push out an updated version of the app in the next few days :) Sorry for the inconvenience

@alextran1502 commented on GitHub (Apr 5, 2022): This issue is fixed in #108. I will push out an updated version of the app in the next few days :) Sorry for the inconvenience
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Reference: immich-app/immich#48
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