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android app does not detect any images in camera folder #4690

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opened 2026-02-05 10:47:39 +03:00 by OVERLORD · 8 comments
OVERLORD commented 2026-02-05 10:47:39 +03:00
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Originally created by @CaptainTrex on GitHub (Nov 5, 2024).

The bug

I'm having a problem with the latest version of the Immich app. Since version 1.119, the app has not been able to recognize or detect any images in the camera folder. However, the problem is resolved when I downgrade the app to version 1.118. This problem only occurs with the camera folder. The app can see files in every other folder except the camera folder.

The OS that Immich Server is running on

Fedora

Version of Immich Server

v1.119.1

Version of Immich Mobile App

v1.119

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    extends:
      file: hwaccel.transcoding.yml
      service: quicksync # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:2283
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:d6c2911ac51b289db208767581a5d154544f2b2fe4914ea5056443f62dc6e900
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT SUM(checksum_failures) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
    restart: always

  backup:
    container_name: immich_db_dumper
    image: prodrigestivill/postgres-backup-local:14
    restart: always
    env_file:
      - .env
    environment:
      POSTGRES_HOST: database
      POSTGRES_CLUSTER: 'TRUE'
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      SCHEDULE: "@daily"
      POSTGRES_EXTRA_OPTS: '--clean --if-exists'
      BACKUP_DIR: /db_dumps
    volumes:
      - ./db_dumps:/db_dumps
    depends_on:
      - database

volumes:
  model-cache:

networks:
  default:
    name: cloudpipe
    external: true

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

  1. select camera folder for backup
    nothing will happen as the app will not find any file in that folder.
    also can not see the pics in that folder by clicking the gallery button next to in in selection menu.

Relevant log output

2024-11-05 22:00:06.353607 | SEVERE   | ImmichErrorLogger    | PlatformDispatcher - Catch all | PlatformException(The getAssetListRange method has an error: Asset (13717) does not exists at its path (/storage/emulated/0/DCIM/Camera/PXL_20241027_152729296.jpg)., java.lang.RuntimeException: Asset (13717) does not exists at its path (/storage/emulated/0/DCIM/Camera/PXL_20241027_152729296.jpg).
	at n6.e$b.J(Unknown Source:7)
	at n6.a.D(Unknown Source:0)
	at n6.e$b.K(Unknown Source:80)
	at n6.a.m(Unknown Source:0)
	at n6.e$b.L(Unknown Source:7)
	at n6.a$b.b(Unknown Source:13)
	at n6.a$b.a(Unknown Source:2)
	at n6.a.M(Unknown Source:18)
	at n6.a.w(Unknown Source:131)
	at j6.b.k(Unknown Source:31)
	at j6.h.k(Unknown Source:1112)
	at j6.h.e(Unknown Source:0)
	at j6.h$d.b(Unknown Source:20)
	at j6.h$d.c(Unknown Source:0)
	at j6.h$b.c(Unknown Source:5)
	at j6.h$b.a(Unknown Source:0)
	at j6.i.run(Unknown Source:2)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
	at java.lang.Thread.run(Thread.java:919)
, {start: 0, end: 662, id: -1739773001, type: 3, option: {type: 0, child: {image: {duration: {min: 0, allowNullable: false, max: 86400000}, size: {minHeight: 0, maxHeight: 100000, minWidth: 0, maxWidth: 100000, ignoreSize: false}, title: true}, updateDate: {min: 0, max: 1730824206253, ignore: true}, containsLivePhotos: true, containsPathModified: true, orders: [], video: {duration: {min: 0, allowNullable: false, max: 86400000}, size: {minHeight: 0, maxHeight: 100000, minWidth: 0, maxWidth: 100000, ignoreSize: false}, title: true}, audio: {duration: {min: 0, allowNullable: false, max: 86400000}, size: {minHeight: 0, maxHeight: 100000, minWidth: 0, maxWidth: 100000, ignoreSize: false}, title: false}, onlyLivePhotos: false, createDate: {min: 0, max: 1730824206253, ignore: false}}}}, null) |
#0      StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:648)
#1      MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:334)
<asynchronous suspension>
#2      PhotoManagerPlugin.getAssetListRange (package:photo_manager/src/internal/plugin.dart:215)
<asynchronous suspension>
#3      AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:64)
<asynchronous suspension>
#4      BackupNotifier._updateBackupAssetCount (package:immich_mobile/providers/backup/backup.provider.dart:336)
<asynchronous suspension>
#5      BackupControllerPage.build.buildFolderSelectionTile.<anonymous closure> (package:immich_mobile/pages/backup/backup_controller.page.dart:211)
<asynchronous suspension>

2024-11-05 22:00:04.494869 | SEVERE   | ImmichErrorLogger    | PlatformDispatcher - Catch all | PlatformException(The getAssetListRange method has an error: Asset (13717) does not exists at its path (/storage/emulated/0/DCIM/Camera/PXL_20241027_152729296.jpg)., java.lang.RuntimeException: Asset (13717) does not exists at its path (/storage/emulated/0/DCIM/Camera/PXL_20241027_152729296.jpg).
	at n6.e$b.J(Unknown Source:7)
	at n6.a.D(Unknown Source:0)
	at n6.e$b.K(Unknown Source:80)
	at n6.a.m(Unknown Source:0)
	at n6.e$b.L(Unknown Source:7)
	at n6.a$b.b(Unknown Source:13)
	at n6.a$b.a(Unknown Source:2)
	at n6.a.M(Unknown Source:18)
	at n6.a.w(Unknown Source:131)
	at j6.b.k(Unknown Source:31)
	at j6.h.k(Unknown Source:1112)
	at j6.h.e(Unknown Source:0)
	at j6.h$d.b(Unknown Source:20)
	at j6.h$d.c(Unknown Source:0)
	at j6.h$b.c(Unknown Source:5)
	at j6.h$b.a(Unknown Source:0)
	at j6.i.run(Unknown Source:2)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
	at java.lang.Thread.run(Thread.java:919)
, {start: 0, end: 662, id: -1739773001, type: 3, option: {type: 0, child: {image: {duration: {min: 0, allowNullable: false, max: 86400000}, size: {minHeight: 0, maxHeight: 100000, minWidth: 0, maxWidth: 100000, ignoreSize: false}, title: true}, updateDate: {min: 0, max: 1730824204376, ignore: true}, containsLivePhotos: true, containsPathModified: true, orders: [], video: {duration: {min: 0, allowNullable: false, max: 86400000}, size: {minHeight: 0, maxHeight: 100000, minWidth: 0, maxWidth: 100000, ignoreSize: false}, title: true}, audio: {duration: {min: 0, allowNullable: false, max: 86400000}, size: {minHeight: 0, maxHeight: 100000, minWidth: 0, maxWidth: 100000, ignoreSize: false}, title: false}, onlyLivePhotos: false, createDate: {min: 0, max: 1730824204376, ignore: false}}}}, null) |
#0      StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:648)
#1      MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:334)
<asynchronous suspension>
#2      PhotoManagerPlugin.getAssetListRange (package:photo_manager/src/internal/plugin.dart:215)
<asynchronous suspension>
#3      AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:64)
<asynchronous suspension>
#4      BackupNotifier._updateBackupAssetCount (package:immich_mobile/providers/backup/backup.provider.dart:336)
<asynchronous suspension>
#5      BackupNotifier.getBackupInfo (package:immich_mobile/providers/backup/backup.provider.dart:434)
<asynchronous suspension>
#6      BackupNotifier.startBackupProcess (package:immich_mobile/providers/backup/backup.provider.dart:480)
<asynchronous suspension>
#7      BackupNotifier._resumeBackup (package:immich_mobile/providers/backup/backup.provider.dart:682)
<asynchronous suspension>

2024-11-05 22:00:04.322922 | INFO     | BackupNotifier       | _getBackupAlbumsInfo: Found 31 available albums |
2024-11-05 22:00:04.211567 | SEVERE   | ImmichErrorLogger    | PlatformDispatcher - Catch all | PlatformException(The getAssetListRange method has an error: Asset (13717) does not exists at its path (/storage/emulated/0/DCIM/Camera/PXL_20241027_152729296.jpg)., java.lang.RuntimeException: Asset (13717) does not exists at its path (/storage/emulated/0/DCIM/Camera/PXL_20241027_152729296.jpg).
	at n6.e$b.J(Unknown Source:7)
	at n6.a.D(Unknown Source:0)
	at n6.e$b.K(Unknown Source:80)
	at n6.a.m(Unknown Source:0)
	at n6.e$b.L(Unknown Source:7)
	at n6.a$b.b(Unknown Source:13)
	at n6.a$b.a(Unknown Source:2)
	at n6.a.M(Unknown Source:18)
	at n6.a.w(Unknown Source:131)
	at j6.b.k(Unknown Source:31)

Additional information

No response

Originally created by @CaptainTrex on GitHub (Nov 5, 2024). ### The bug I'm having a problem with the latest version of the Immich app. Since version 1.119, the app has not been able to recognize or detect any images in the camera folder. However, the problem is resolved when I downgrade the app to version 1.118. This problem only occurs with the camera folder. The app can see files in every other folder except the camera folder. ### The OS that Immich Server is running on Fedora ### Version of Immich Server v1.119.1 ### Version of Immich Mobile App v1.119 ### Platform with the issue - [ ] Server - [ ] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} extends: file: hwaccel.transcoding.yml service: quicksync # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - 2283:2283 depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always redis: container_name: immich_redis image: docker.io/redis:6.2-alpine@sha256:d6c2911ac51b289db208767581a5d154544f2b2fe4914ea5056443f62dc6e900 healthcheck: test: redis-cli ping || exit 1 restart: always database: container_name: immich_postgres image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_INITDB_ARGS: '--data-checksums' volumes: - ${DB_DATA_LOCATION}:/var/lib/postgresql/data healthcheck: test: pg_isready --dbname='${DB_DATABASE_NAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT SUM(checksum_failures) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1 interval: 5m start_interval: 30s start_period: 5m command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"] restart: always backup: container_name: immich_db_dumper image: prodrigestivill/postgres-backup-local:14 restart: always env_file: - .env environment: POSTGRES_HOST: database POSTGRES_CLUSTER: 'TRUE' POSTGRES_USER: ${DB_USERNAME} POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_DB: ${DB_DATABASE_NAME} SCHEDULE: "@daily" POSTGRES_EXTRA_OPTS: '--clean --if-exists' BACKUP_DIR: /db_dumps volumes: - ./db_dumps:/db_dumps depends_on: - database volumes: model-cache: networks: default: name: cloudpipe external: true ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=./library # The location where your database files are stored DB_DATA_LOCATION=./postgres # To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List # TZ=Etc/UTC # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password DB_PASSWORD=postgres # The values below this line do not need to be changed ################################################################################### DB_USERNAME=postgres DB_DATABASE_NAME=immich ``` ### Reproduction steps 1. select camera folder for backup nothing will happen as the app will not find any file in that folder. also can not see the pics in that folder by clicking the gallery button next to in in selection menu. ### Relevant log output ```shell 2024-11-05 22:00:06.353607 | SEVERE | ImmichErrorLogger | PlatformDispatcher - Catch all | PlatformException(The getAssetListRange method has an error: Asset (13717) does not exists at its path (/storage/emulated/0/DCIM/Camera/PXL_20241027_152729296.jpg)., java.lang.RuntimeException: Asset (13717) does not exists at its path (/storage/emulated/0/DCIM/Camera/PXL_20241027_152729296.jpg). at n6.e$b.J(Unknown Source:7) at n6.a.D(Unknown Source:0) at n6.e$b.K(Unknown Source:80) at n6.a.m(Unknown Source:0) at n6.e$b.L(Unknown Source:7) at n6.a$b.b(Unknown Source:13) at n6.a$b.a(Unknown Source:2) at n6.a.M(Unknown Source:18) at n6.a.w(Unknown Source:131) at j6.b.k(Unknown Source:31) at j6.h.k(Unknown Source:1112) at j6.h.e(Unknown Source:0) at j6.h$d.b(Unknown Source:20) at j6.h$d.c(Unknown Source:0) at j6.h$b.c(Unknown Source:5) at j6.h$b.a(Unknown Source:0) at j6.i.run(Unknown Source:2) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641) at java.lang.Thread.run(Thread.java:919) , {start: 0, end: 662, id: -1739773001, type: 3, option: {type: 0, child: {image: {duration: {min: 0, allowNullable: false, max: 86400000}, size: {minHeight: 0, maxHeight: 100000, minWidth: 0, maxWidth: 100000, ignoreSize: false}, title: true}, updateDate: {min: 0, max: 1730824206253, ignore: true}, containsLivePhotos: true, containsPathModified: true, orders: [], video: {duration: {min: 0, allowNullable: false, max: 86400000}, size: {minHeight: 0, maxHeight: 100000, minWidth: 0, maxWidth: 100000, ignoreSize: false}, title: true}, audio: {duration: {min: 0, allowNullable: false, max: 86400000}, size: {minHeight: 0, maxHeight: 100000, minWidth: 0, maxWidth: 100000, ignoreSize: false}, title: false}, onlyLivePhotos: false, createDate: {min: 0, max: 1730824206253, ignore: false}}}}, null) | #0 StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:648) #1 MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:334) <asynchronous suspension> #2 PhotoManagerPlugin.getAssetListRange (package:photo_manager/src/internal/plugin.dart:215) <asynchronous suspension> #3 AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:64) <asynchronous suspension> #4 BackupNotifier._updateBackupAssetCount (package:immich_mobile/providers/backup/backup.provider.dart:336) <asynchronous suspension> #5 BackupControllerPage.build.buildFolderSelectionTile.<anonymous closure> (package:immich_mobile/pages/backup/backup_controller.page.dart:211) <asynchronous suspension> 2024-11-05 22:00:04.494869 | SEVERE | ImmichErrorLogger | PlatformDispatcher - Catch all | PlatformException(The getAssetListRange method has an error: Asset (13717) does not exists at its path (/storage/emulated/0/DCIM/Camera/PXL_20241027_152729296.jpg)., java.lang.RuntimeException: Asset (13717) does not exists at its path (/storage/emulated/0/DCIM/Camera/PXL_20241027_152729296.jpg). at n6.e$b.J(Unknown Source:7) at n6.a.D(Unknown Source:0) at n6.e$b.K(Unknown Source:80) at n6.a.m(Unknown Source:0) at n6.e$b.L(Unknown Source:7) at n6.a$b.b(Unknown Source:13) at n6.a$b.a(Unknown Source:2) at n6.a.M(Unknown Source:18) at n6.a.w(Unknown Source:131) at j6.b.k(Unknown Source:31) at j6.h.k(Unknown Source:1112) at j6.h.e(Unknown Source:0) at j6.h$d.b(Unknown Source:20) at j6.h$d.c(Unknown Source:0) at j6.h$b.c(Unknown Source:5) at j6.h$b.a(Unknown Source:0) at j6.i.run(Unknown Source:2) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641) at java.lang.Thread.run(Thread.java:919) , {start: 0, end: 662, id: -1739773001, type: 3, option: {type: 0, child: {image: {duration: {min: 0, allowNullable: false, max: 86400000}, size: {minHeight: 0, maxHeight: 100000, minWidth: 0, maxWidth: 100000, ignoreSize: false}, title: true}, updateDate: {min: 0, max: 1730824204376, ignore: true}, containsLivePhotos: true, containsPathModified: true, orders: [], video: {duration: {min: 0, allowNullable: false, max: 86400000}, size: {minHeight: 0, maxHeight: 100000, minWidth: 0, maxWidth: 100000, ignoreSize: false}, title: true}, audio: {duration: {min: 0, allowNullable: false, max: 86400000}, size: {minHeight: 0, maxHeight: 100000, minWidth: 0, maxWidth: 100000, ignoreSize: false}, title: false}, onlyLivePhotos: false, createDate: {min: 0, max: 1730824204376, ignore: false}}}}, null) | #0 StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:648) #1 MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:334) <asynchronous suspension> #2 PhotoManagerPlugin.getAssetListRange (package:photo_manager/src/internal/plugin.dart:215) <asynchronous suspension> #3 AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:64) <asynchronous suspension> #4 BackupNotifier._updateBackupAssetCount (package:immich_mobile/providers/backup/backup.provider.dart:336) <asynchronous suspension> #5 BackupNotifier.getBackupInfo (package:immich_mobile/providers/backup/backup.provider.dart:434) <asynchronous suspension> #6 BackupNotifier.startBackupProcess (package:immich_mobile/providers/backup/backup.provider.dart:480) <asynchronous suspension> #7 BackupNotifier._resumeBackup (package:immich_mobile/providers/backup/backup.provider.dart:682) <asynchronous suspension> 2024-11-05 22:00:04.322922 | INFO | BackupNotifier | _getBackupAlbumsInfo: Found 31 available albums | 2024-11-05 22:00:04.211567 | SEVERE | ImmichErrorLogger | PlatformDispatcher - Catch all | PlatformException(The getAssetListRange method has an error: Asset (13717) does not exists at its path (/storage/emulated/0/DCIM/Camera/PXL_20241027_152729296.jpg)., java.lang.RuntimeException: Asset (13717) does not exists at its path (/storage/emulated/0/DCIM/Camera/PXL_20241027_152729296.jpg). at n6.e$b.J(Unknown Source:7) at n6.a.D(Unknown Source:0) at n6.e$b.K(Unknown Source:80) at n6.a.m(Unknown Source:0) at n6.e$b.L(Unknown Source:7) at n6.a$b.b(Unknown Source:13) at n6.a$b.a(Unknown Source:2) at n6.a.M(Unknown Source:18) at n6.a.w(Unknown Source:131) at j6.b.k(Unknown Source:31) ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 10:47:42 +03:00
Author
Owner
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@alextran1502 commented on GitHub (Nov 5, 2024):

Can you help me check if you can find the file DCIM/Camera/PXL_20241027_152729296.jpg on your phone storage? Also, which phone model is this?

@alextran1502 commented on GitHub (Nov 5, 2024): Can you help me check if you can find the file `DCIM/Camera/PXL_20241027_152729296.jpg` on your phone storage? Also, which phone model is this?
OVERLORD commented 2026-02-05 10:47:43 +03:00
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@CaptainTrex commented on GitHub (Nov 5, 2024):

no the file is not present in the folder. I deleted the folder camera and recreated it clicked new photos to see if the app shows them, but same issue.

I am using Poco F1, running Android 10.

@CaptainTrex commented on GitHub (Nov 5, 2024): no the file is not present in the folder. I deleted the folder camera and recreated it clicked new photos to see if the app shows them, but same issue. I am using Poco F1, running Android 10.
OVERLORD commented 2026-02-05 10:47:44 +03:00
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@alextran1502 commented on GitHub (Nov 5, 2024):

Can you try restart the phone to see if it helps? Is the Camera folder on an SD card or the phone internal storage?

@alextran1502 commented on GitHub (Nov 5, 2024): Can you try restart the phone to see if it helps? Is the Camera folder on an SD card or the phone internal storage?
OVERLORD commented 2026-02-05 10:47:45 +03:00
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@CaptainTrex commented on GitHub (Nov 5, 2024):

Tried restarting. Cleared app cache and data multiple times. Uninstalled and installed. nothing resolves it.

Also not using sd card, just internet storage.

@CaptainTrex commented on GitHub (Nov 5, 2024): Tried restarting. Cleared app cache and data multiple times. Uninstalled and installed. nothing resolves it. Also not using sd card, just internet storage.
OVERLORD commented 2026-02-05 10:47:46 +03:00
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@alextran1502 commented on GitHub (Nov 5, 2024):

Hmm very odd, looks like compatibility issue with this phone model

@alextran1502 commented on GitHub (Nov 5, 2024): Hmm very odd, looks like compatibility issue with this phone model
OVERLORD commented 2026-02-05 10:47:46 +03:00
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@CaptainTrex commented on GitHub (Nov 6, 2024):

Don't know man, currently sticking to v1.118

@CaptainTrex commented on GitHub (Nov 6, 2024): Don't know man, currently sticking to v1.118
OVERLORD commented 2026-02-05 10:47:47 +03:00
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@CaptainTrex commented on GitHub (Nov 6, 2024):

V1.120 fixed it. Thanks .

This version also fixed one more issue., previous whenever I clicked on delete button on already backed up photo the app did nothing. Now it delete the photo and moves to trash.

@CaptainTrex commented on GitHub (Nov 6, 2024): V1.120 fixed it. Thanks . This version also fixed one more issue., previous whenever I clicked on delete button on already backed up photo the app did nothing. Now it delete the photo and moves to trash.
OVERLORD commented 2026-02-05 10:47:47 +03:00
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@sashao commented on GitHub (Jan 22, 2025):

Hi, I can't sync or see all my photos from immich app.
I am sure that worked fine about month ago when photos synced for the first time.

Android app version 1.124.2 - shows only 13 photos in camera folder.
After I made one more photo it shows 14 now. Looks like some time limit or something.

Problem: I have many more photos in the camera and DCIM folders, which are visible with every other app.
google pixel 6, android 15

@sashao commented on GitHub (Jan 22, 2025): Hi, I can't sync or see all my photos from immich app. I am sure that worked fine about month ago when photos synced for the first time. Android app version 1.124.2 - shows only 13 photos in camera folder. After I made one more photo it shows 14 now. Looks like some time limit or something. Problem: I have many more photos in the camera and DCIM folders, which are visible with every other app. google pixel 6, android 15
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