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[BUG] Manual backup takes a while to start #465

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opened 2026-02-04 20:37:23 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-04 20:37:23 +03:00
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Originally created by @JVT038 on GitHub (Dec 3, 2022).

Describe the bug
When I manually start a backup by pressing the 'Start backup' button at the bottom of the backup page, it takes around ~1 minute before any uploading starts.
It's a bit annoying that it doesn't start instantly.

Task List

Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.

  • I have read thoroughly the README setup and installation instructions.
  • I have included my docker-compose file.
  • I have included my redacted .env file.
  • I have included information on my machine, and environment.

To Reproduce
Steps to reproduce the behavior:

  1. Go to 'Backup page'
  2. Click on 'Start backup'
  3. Wait a while before anything happens

Expected behavior
I expected the app to start uploading (near) instantly

System

  • Phone OS [iOS, Android]: Android 12
  • Server Version: v1.37.0
  • Mobile App Version: v1.37.0
Originally created by @JVT038 on GitHub (Dec 3, 2022). **Describe the bug** When I manually start a backup by pressing the 'Start backup' button at the bottom of the backup page, it takes around ~1 minute before any uploading starts. It's a bit annoying that it doesn't start instantly. **Task List** *Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.* - [x] I have read thoroughly the README setup and installation instructions. - [ ] I have included my `docker-compose` file. - [ ] I have included my redacted `.env` file. - [x] I have included information on my machine, and environment. **To Reproduce** Steps to reproduce the behavior: 1. Go to 'Backup page' 2. Click on 'Start backup' 3. Wait a while before anything happens **Expected behavior** I expected the app to start uploading (near) instantly **System** - Phone OS [iOS, Android]: `Android 12` - Server Version: `v1.37.0` - Mobile App Version: `v1.37.0`
OVERLORD commented 2026-02-04 20:37:39 +03:00
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@alextran1502 commented on GitHub (Dec 3, 2022):

How many asset do you have on the device? This process usually start instantly.

Have you tried using local IP to see if this is related to network issue?

@alextran1502 commented on GitHub (Dec 3, 2022): How many asset do you have on the device? This process usually start instantly. Have you tried using local IP to see if this is related to network issue?
OVERLORD commented 2026-02-04 20:37:42 +03:00
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@JVT038 commented on GitHub (Dec 3, 2022):

I think it's a network issue, you're right.
I've tried a local IP and it worked instantly.
I'm using an NGINX reverse proxy + Cloudflare, so I'll investigate those two services.

@JVT038 commented on GitHub (Dec 3, 2022): I think it's a network issue, you're right. I've tried a local IP and it worked instantly. I'm using an NGINX reverse proxy + Cloudflare, so I'll investigate those two services.
OVERLORD commented 2026-02-04 20:37:46 +03:00
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@alextran1502 commented on GitHub (Dec 3, 2022):

Thank you for the report. I will close this issue for now.

@alextran1502 commented on GitHub (Dec 3, 2022): Thank you for the report. I will close this issue for now.
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Reference: immich-app/immich#465
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