immich-app/immich
1
0
Fork 0
mirror of https://github.com/immich-app/immich.git synced 2026-07-25 14:00:45 +03:00
Code Issues 783 Packages Projects Releases 22 Wiki Activity

Sync status not updating correctly #4644

New Issue
Closed
opened 2026-02-05 10:45:31 +03:00 by OVERLORD · 7 comments
OVERLORD commented 2026-02-05 10:45:31 +03:00
Owner
Copy Link

Originally created by @palitu on GitHub (Oct 28, 2024).

The bug

I have a number of images (and videos) on the android app, that are showing as not sync'd to the cloud, but are visible through the web client. I have attached screenshots.

The backup screen is also showing weird numbers that do not make sense.

It is potentially because i have copied files into the camera directory (the only directory sync'd), from dates in the past. It seems like these are primarily the ones not being sync'd, but i have not confirmed that.

I have also found all the assets showing as not sync'd and performed an "upload" through the android app. whilst these now show in the web client, they are still not showing as sync'd in the android app.

Screenshot_20241028-105804

ksnip_20241028-105916

Screenshot_20241028-110116

The OS that Immich Server is running on

Ubuntu 22.04

Version of Immich Server

v1.114.0

Version of Immich Mobile App

v1.118.0 build.163

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    command: ['start.sh', 'microservices']
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - immich-redis
      - immich-postgres
    restart: always


  immich-redis:
    container_name: immich-redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:51d6c56749a4243096327e3fb964a48ed92254357108449cb6e23999c37773c5
    restart: always
  immich-postgres:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      -  ./immich/pgdata:/var/lib/postgresql/data
    restart: always

  immich-machine-learning:
    container_name: immich-ML
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - ./immich/model-cache:/cache
    env_file:
      - .env
    restart: always

Your .env content

##########################################
# IMMICH
#########################################
DB_HOSTNAME=immich-postgres
DB_USERNAME=postgres
DB_PASSWORD=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich-redis

UPLOAD_LOCATION=/home/xxx/appdata/immich/uploads

JWT_SECRET=xxxxx


# ENABLE_MAPBOX is either true of false -> if true, you have to provide MAPBOX_KEY
ENABLE_MAPBOX=false
MAPBOX_KEY=


# This is the URL of your vm/server where you host Immich, so that the web frontend
# know where can it make the request to.
# For example: If your server IP address is 10.1.11.50, the environment variable will
# be VITE_SERVER_ENDPOINT=http://10.1.11.50:2283
VITE_SERVER_ENDPOINT=http://192.xx.1.xx:xx/api

# Typesense
TYPESENSE_API_KEY=xxxx
# TYPESENSE_ENABLED=false

DISABLE_REVERSE_GEOCODING=true
# REVERSE_GEOCODING_PRECISION=3

# IMMICH_API_URL_EXTERNAL=https://immich.xxxxx.com

Reproduction steps

unknown. potentially copying in old assets to the sync folder.

Relevant log output

No response

Additional information

No response

Originally created by @palitu on GitHub (Oct 28, 2024). ### The bug I have a number of images (and videos) on the android app, that are showing as not sync'd to the cloud, but are visible through the web client. I have attached screenshots. The backup screen is also showing weird numbers that do not make sense. It is potentially because i have copied files into the camera directory (the only directory sync'd), from dates in the past. It seems like these are primarily the ones not being sync'd, but i have not confirmed that. I have also found all the assets showing as not sync'd and performed an "upload" through the android app. whilst these now show in the web client, they are still not showing as sync'd in the android app. ![Screenshot_20241028-105804](https://github.com/user-attachments/assets/48b7a628-3b04-4865-9d54-339a228b0861) ![ksnip_20241028-105916](https://github.com/user-attachments/assets/8c61ff2c-29c6-478b-81cd-4ed4a0472f4d) ![Screenshot_20241028-110116](https://github.com/user-attachments/assets/936c5c4e-dce0-4243-9cce-24c2ea56d641) ### The OS that Immich Server is running on Ubuntu 22.04 ### Version of Immich Server v1.114.0 ### Version of Immich Mobile App v1.118.0 build.163 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding command: ['start.sh', 'microservices'] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env depends_on: - immich-redis - immich-postgres restart: always immich-redis: container_name: immich-redis image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:51d6c56749a4243096327e3fb964a48ed92254357108449cb6e23999c37773c5 restart: always immich-postgres: container_name: immich_postgres image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - ./immich/pgdata:/var/lib/postgresql/data restart: always immich-machine-learning: container_name: immich-ML # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - ./immich/model-cache:/cache env_file: - .env restart: always ``` ### Your .env content ```Shell ########################################## # IMMICH ######################################### DB_HOSTNAME=immich-postgres DB_USERNAME=postgres DB_PASSWORD=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich-redis UPLOAD_LOCATION=/home/xxx/appdata/immich/uploads JWT_SECRET=xxxxx # ENABLE_MAPBOX is either true of false -> if true, you have to provide MAPBOX_KEY ENABLE_MAPBOX=false MAPBOX_KEY= # This is the URL of your vm/server where you host Immich, so that the web frontend # know where can it make the request to. # For example: If your server IP address is 10.1.11.50, the environment variable will # be VITE_SERVER_ENDPOINT=http://10.1.11.50:2283 VITE_SERVER_ENDPOINT=http://192.xx.1.xx:xx/api # Typesense TYPESENSE_API_KEY=xxxx # TYPESENSE_ENABLED=false DISABLE_REVERSE_GEOCODING=true # REVERSE_GEOCODING_PRECISION=3 # IMMICH_API_URL_EXTERNAL=https://immich.xxxxx.com ``` ### Reproduction steps unknown. potentially copying in old assets to the sync folder. ### Relevant log output _No response_ ### Additional information _No response_
OVERLORD commented 2026-02-05 10:45:34 +03:00
Author
Owner
Copy Link

@bo0tzz commented on GitHub (Oct 28, 2024):

Try pulling the timeline down to refresh twice in a row

@bo0tzz commented on GitHub (Oct 28, 2024): Try pulling the timeline down to refresh twice in a row
OVERLORD commented 2026-02-05 10:45:35 +03:00
Author
Owner
Copy Link

@alextran1502 commented on GitHub (Oct 28, 2024):

Can you try clear the app cache?

@alextran1502 commented on GitHub (Oct 28, 2024): Can you try clear the app cache?
OVERLORD commented 2026-02-05 10:45:36 +03:00
Author
Owner
Copy Link

@palitu commented on GitHub (Oct 29, 2024):

Try pulling the timeline down to refresh twice in a row

i have done that. no oy

@palitu commented on GitHub (Oct 29, 2024): > Try pulling the timeline down to refresh twice in a row i have done that. no oy
OVERLORD commented 2026-02-05 10:45:37 +03:00
Author
Owner
Copy Link

@palitu commented on GitHub (Oct 29, 2024):

Can you try clear the app cache?

i have just tried this, no change. I restarted the app, pulled the timeline down, open "unsync'd" photos.

unfortunately none of them worked.

@palitu commented on GitHub (Oct 29, 2024): > Can you try clear the app cache? i have just tried this, no change. I restarted the app, pulled the timeline down, open "unsync'd" photos. unfortunately none of them worked.
OVERLORD commented 2026-02-05 10:45:37 +03:00
Author
Owner
Copy Link

@alextran1502 commented on GitHub (Oct 29, 2024):

Let's update the server

@alextran1502 commented on GitHub (Oct 29, 2024): Let's update the server
OVERLORD commented 2026-02-05 10:45:38 +03:00
Author
Owner
Copy Link

@palitu commented on GitHub (Oct 29, 2024):

ok, i will do that now and see what happens. I didnt see anything in the release notes about sync issues. Fingers crossed :D

@palitu commented on GitHub (Oct 29, 2024): ok, i will do that now and see what happens. I didnt see anything in the release notes about sync issues. Fingers crossed :D
OVERLORD commented 2026-02-05 10:45:39 +03:00
Author
Owner
Copy Link

@palitu commented on GitHub (Oct 29, 2024):

looks like that fixed it.

sorry - i was trying to avoid doing too many upgrades as i am remote from my server.

thanks!

@palitu commented on GitHub (Oct 29, 2024): looks like that fixed it. sorry - i was trying to avoid doing too many upgrades as i am remote from my server. thanks!
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
accessibility
changelog:enhancement
changelog:security
changelog:skip
changelog:translation
cli
date-time
dependencies
documentation
external-library
format
good first issue
mobile-beta
mobile-beta
mobile-beta
needs-answer
nice to have
pull-request
Mirrored from GitHub Pull Request
 sharing
tech-debt
📱mobile
🖥️web
🗄️server
🧠machine-learning
No Label
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
OVERLORD
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: immich-app/immich#4644
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?