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[BUG] Manual backup stops when changing apps and the screen turns off #463

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opened 2026-02-04 20:37:04 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-04 20:37:04 +03:00
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Originally created by @JVT038 on GitHub (Dec 3, 2022).

Describe the bug
When I manually start a backup and I switch apps, the backup stops.
The backup also stops when I turn off my phone or the screen automatically goes dark due to battery saving.
I have turned off the automatic background backup service, because I only want files to be uploaded when I trigger it manually.
I don't know if this is intended behavior, but I find it annoying that the backup stops upon switching apps when I manually trigger it.

I checked the logcat info through ADB, and this was shown:

flutter : [APP STATE] inactive
flutter : Attempting to disconnect from websocket
flutter : Disconnect to Websocket Connection
flutter : Backup was cancelled by the user
flutter : [APP STATE] paused

The above lines appear when turning off the phone and when switching apps.

Task List

Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.

  • I have read thoroughly the README setup and installation instructions.
  • I have included my docker-compose file.
  • I have included my redacted .env file.
  • I have included information on my machine, and environment.

To Reproduce
Steps to reproduce the behavior:

  1. Go to the backup page.
  2. Click on 'Start backup'
  3. Switch apps and/or turn off the phone
  4. See the backup being interrupted and stopped.

Expected behavior
I expect the backup to continue running in the background until all the files are uploaded.

Screenshots
image

The section with info about the current item being uploaded still contains the normal date and filename. It just doesn't show any progress, and the backup button is blue instead of red when switching back to Immich.

System

  • Phone OS [iOS, Android]: Android 12
  • Server Version: v1.37.0
  • Mobile App Version: v1.37.0 build 58
Originally created by @JVT038 on GitHub (Dec 3, 2022). **Describe the bug** When I manually start a backup and I switch apps, the backup stops. The backup also stops when I turn off my phone or the screen automatically goes dark due to battery saving. I have turned off the automatic background backup service, because I only want files to be uploaded when I trigger it manually. I don't know if this is intended behavior, but I find it annoying that the backup stops upon switching apps when I manually trigger it. I checked the logcat info through ADB, and this was shown: ``` flutter : [APP STATE] inactive flutter : Attempting to disconnect from websocket flutter : Disconnect to Websocket Connection flutter : Backup was cancelled by the user flutter : [APP STATE] paused ``` The above lines appear when turning off the phone and when switching apps. **Task List** *Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.* - [x] I have read thoroughly the README setup and installation instructions. - [ ] I have included my `docker-compose` file. - [ ] I have included my redacted `.env` file. - [x] I have included information on my machine, and environment. **To Reproduce** Steps to reproduce the behavior: 1. Go to the backup page. 2. Click on 'Start backup' 3. Switch apps and/or turn off the phone 4. See the backup being interrupted and stopped. **Expected behavior** I expect the backup to continue running in the background until all the files are uploaded. **Screenshots** ![image](https://user-images.githubusercontent.com/47184046/205446440-cdb01c53-81aa-4dd8-a1a5-d758db608b2d.png) The section with info about the current item being uploaded still contains the normal date and filename. It just doesn't show any progress, and the backup button is blue instead of red when switching back to Immich. **System** - Phone OS [iOS, Android]: `Android 12` - Server Version: `v1.37.0` - Mobile App Version: `v1.37.0 build 58`
OVERLORD commented 2026-02-04 20:37:20 +03:00
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@alextran1502 commented on GitHub (Dec 3, 2022):

This is working as intended because the manual backup is the foreground process, so when you switched app? It is put into the background, hence stopping all operations

@alextran1502 commented on GitHub (Dec 3, 2022): This is working as intended because the manual backup is the foreground process, so when you switched app? It is put into the background, hence stopping all operations
OVERLORD commented 2026-02-04 20:37:26 +03:00
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@JVT038 commented on GitHub (Dec 3, 2022):

Ah OK, good to know.
Can this be changed? Or is that not possible?

@JVT038 commented on GitHub (Dec 3, 2022): Ah OK, good to know. Can this be changed? Or is that not possible?
OVERLORD commented 2026-02-04 20:37:36 +03:00
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@alextran1502 commented on GitHub (Dec 3, 2022):

Unfortunately, it cannot be. Background backup is now only triggered when you take a photo.

@alextran1502 commented on GitHub (Dec 3, 2022): Unfortunately, it cannot be. Background backup is now only triggered when you take a photo.
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Reference: immich-app/immich#463
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