Live photos: Video connected to a live photo can't be played - filename of the generated video doesn't match the filename in the database #4516

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opened 2026-02-05 10:38:37 +03:00 by OVERLORD · 0 comments
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Originally created by @gauner1986 on GitHub (Oct 10, 2024).

The bug

When trying to play a video that belongs to a live photo the video doesn't play.
The following error is shown in the error log:

[Nest] 18 - 10/10/2024, 3:42:38 PM ERROR [Api:LoggerRepository~fkbp8oxe] Unable to send file: Error Error: ENOENT: no such file or directory, access 'upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df/a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9.mp4' at async access (node:internal/fs/promises:606:10) at async sendFile (/usr/src/app/dist/utils/file.js:50:9) at async AssetMediaController.playAssetVideo (/usr/src/app/dist/controllers/asset-media.controller.js:61:9) [Nest] 18 - 10/10/2024, 3:42:38 PM ERROR [Api:GlobalExceptionFilter~fkbp8oxe] Unknown error: Error: ENOENT: no such file or directory, access 'upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df/a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9.mp4'

Upon inspection of this location i found a file that has the appendix -MP.

root@09c22b83f786:/usr/src/app# ls -lh upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df/a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9* -rw-r--r-- 1 root root 2.0M Oct 9 23:35 upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df/a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9-MP.mp4

If i rename the file by removing the -MP appendix i can play the video in immich

root@09c22b83f786:/usr/src/app/upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df# mv a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9-MP.mp4 a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9.mp4

The OS that Immich Server is running on

Docker

Version of Immich Server

v1.117.0

Version of Immich Mobile App

Web app was used

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    extends:
      file: hwaccel.transcoding.yml
      service: quicksync # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - ${LIBRARY_LOCATION}:/usr/src/app/upload/library
      - ${ENCODED_VIDEO_LOCATION}:/usr/src/app/upload/encoded-video
      - ${UPLOAD_UPLOAD_LOCATION}:/usr/src/app/upload/upload
      - ${THUMB_LOCATION}:/usr/src/app/upload/thumbs
      - ${PROFILE_LOCATION}:/usr/src/app/upload/profile
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:2d1463258f2764328496376f5d965f20c6a67f66ea2b06dc42af351f75248792
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command: ["postgres", "-c", "shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
    restart: always

volumes:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables
#IMMICH_LOG_LEVEL=verbose

# The location where your uploaded files are stored
UPLOAD_LOCATION=./immich_ssd_files
UPLOAD_UPLOAD_LOCATION=/mnt/hdd/immich/upload
LIBRARY_LOCATION=/mnt/hdd/immich/library
THUMB_LOCATION=./immich_ssd_files/thumbs
ENCODED_VIDEO_LOCATION=/mnt/hdd/immich/encoded-video
PROFILE_LOCATION=./immich_ssd_files/profile
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

  1. Upload a photo with a live video
  2. Open the photo
  3. Press the play button

Relevant log output

[Nest] 18 - 10/10/2024, 3:42:38 PM ERROR [Api:LoggerRepository~fkbp8oxe] Unable to send file: Error Error: ENOENT: no such file or directory, access 'upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df/a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9.mp4' at async access (node:internal/fs/promises:606:10) at async sendFile (/usr/src/app/dist/utils/file.js:50:9) at async AssetMediaController.playAssetVideo (/usr/src/app/dist/controllers/asset-media.controller.js:61:9) [Nest] 18 - 10/10/2024, 3:42:38 PM ERROR [Api:GlobalExceptionFilter~fkbp8oxe] Unknown error: Error: ENOENT: no such file or directory, access 'upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df/a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9.mp4'

Additional information

Photo was taken with a Samsung Android Smartphone

Originally created by @gauner1986 on GitHub (Oct 10, 2024). ### The bug When trying to play a video that belongs to a live photo the video doesn't play. The following error is shown in the error log: `[Nest] 18 - 10/10/2024, 3:42:38 PM ERROR [Api:LoggerRepository~fkbp8oxe] Unable to send file: Error Error: ENOENT: no such file or directory, access 'upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df/a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9.mp4' at async access (node:internal/fs/promises:606:10) at async sendFile (/usr/src/app/dist/utils/file.js:50:9) at async AssetMediaController.playAssetVideo (/usr/src/app/dist/controllers/asset-media.controller.js:61:9) [Nest] 18 - 10/10/2024, 3:42:38 PM ERROR [Api:GlobalExceptionFilter~fkbp8oxe] Unknown error: Error: ENOENT: no such file or directory, access 'upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df/a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9.mp4'` Upon inspection of this location i found a file that has the appendix -MP. `root@09c22b83f786:/usr/src/app# ls -lh upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df/a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9* -rw-r--r-- 1 root root 2.0M Oct 9 23:35 upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df/a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9-MP.mp4` If i rename the file by removing the -MP appendix i can play the video in immich `root@09c22b83f786:/usr/src/app/upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df# mv a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9-MP.mp4 a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9.mp4` ### The OS that Immich Server is running on Docker ### Version of Immich Server v1.117.0 ### Version of Immich Mobile App Web app was used ### Platform with the issue - [X] Server - [ ] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} extends: file: hwaccel.transcoding.yml service: quicksync # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding volumes: # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file - ${UPLOAD_LOCATION}:/usr/src/app/upload - ${LIBRARY_LOCATION}:/usr/src/app/upload/library - ${ENCODED_VIDEO_LOCATION}:/usr/src/app/upload/encoded-video - ${UPLOAD_UPLOAD_LOCATION}:/usr/src/app/upload/upload - ${THUMB_LOCATION}:/usr/src/app/upload/thumbs - ${PROFILE_LOCATION}:/usr/src/app/upload/profile - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - 2283:3001 depends_on: - redis - database restart: always healthcheck: disable: false immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always healthcheck: disable: false redis: container_name: immich_redis image: docker.io/redis:6.2-alpine@sha256:2d1463258f2764328496376f5d965f20c6a67f66ea2b06dc42af351f75248792 healthcheck: test: redis-cli ping || exit 1 restart: always database: container_name: immich_postgres image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_INITDB_ARGS: '--data-checksums' volumes: # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file - ${DB_DATA_LOCATION}:/var/lib/postgresql/data healthcheck: test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1 interval: 5m start_interval: 30s start_period: 5m command: ["postgres", "-c", "shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"] restart: always volumes: model-cache: ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables #IMMICH_LOG_LEVEL=verbose # The location where your uploaded files are stored UPLOAD_LOCATION=./immich_ssd_files UPLOAD_UPLOAD_LOCATION=/mnt/hdd/immich/upload LIBRARY_LOCATION=/mnt/hdd/immich/library THUMB_LOCATION=./immich_ssd_files/thumbs ENCODED_VIDEO_LOCATION=/mnt/hdd/immich/encoded-video PROFILE_LOCATION=./immich_ssd_files/profile # The location where your database files are stored DB_DATA_LOCATION=./postgres # To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List # TZ=Etc/UTC # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password # Please use only the characters `A-Za-z0-9`, without special characters or spaces DB_PASSWORD=postgres # The values below this line do not need to be changed ################################################################################### DB_USERNAME=postgres DB_DATABASE_NAME=immich ``` ### Reproduction steps 1. Upload a photo with a live video 2. Open the photo 3. Press the play button ### Relevant log output `[Nest] 18 - 10/10/2024, 3:42:38 PM ERROR [Api:LoggerRepository~fkbp8oxe] Unable to send file: Error Error: ENOENT: no such file or directory, access 'upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df/a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9.mp4' at async access (node:internal/fs/promises:606:10) at async sendFile (/usr/src/app/dist/utils/file.js:50:9) at async AssetMediaController.playAssetVideo (/usr/src/app/dist/controllers/asset-media.controller.js:61:9) [Nest] 18 - 10/10/2024, 3:42:38 PM ERROR [Api:GlobalExceptionFilter~fkbp8oxe] Unknown error: Error: ENOENT: no such file or directory, access 'upload/encoded-video/4882afae-f208-417e-aa64-ccc2c8fe581b/a1/df/a1df2754-51fb-4a33-bc2e-7d5e6c0e63c9.mp4'` ### Additional information Photo was taken with a Samsung Android Smartphone
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Reference: immich-app/immich#4516