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Missing picture icon when deleting assets on IOS app #4233

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opened 2026-02-05 09:54:59 +03:00 by OVERLORD · 11 comments
OVERLORD commented 2026-02-05 09:54:59 +03:00
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Originally created by @junglebells on GitHub (Sep 5, 2024).

The bug

I am trying to delete a few pictures on immich IOS app. I am also allowing immich to delete it from the photo library.

The first few deletions go well. After each delete the next picture shows up. However, after 4-8 deletes, the missing picture icon shows up instead of the next picture (see screenshot). There is no way to get rid of it unless you exit the app and try again.

Can be consistently reproduced.
IMG_9900

The OS that Immich Server is running on

Debian 12 latest version

Version of Immich Server

1.113.1

Version of Immich Mobile App

1.113.1

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

Default- nothing different.

Your .env content

Default - nothing different.

Reproduction steps

  1. Login using IOS app
  2. Hit the delete icon on bottom right
  3. Allow to delete from library
  4. Repeat a few times in succession
  5. After about 4 - 8 deletes, missing picture icon shows up instead of next picture

this issue has been out there since a long time. I am getting around to report it just now. Thanks for looking into it.
...

Relevant log output

No response

Additional information

No response

Originally created by @junglebells on GitHub (Sep 5, 2024). ### The bug I am trying to delete a few pictures on immich IOS app. I am also allowing immich to delete it from the photo library. The first few deletions go well. After each delete the next picture shows up. However, after 4-8 deletes, the missing picture icon shows up instead of the next picture (see screenshot). There is no way to get rid of it unless you exit the app and try again. Can be consistently reproduced. ![IMG_9900](https://github.com/user-attachments/assets/2664ecf2-af68-4fc1-b03f-a317e205e8b5) ### The OS that Immich Server is running on Debian 12 latest version ### Version of Immich Server 1.113.1 ### Version of Immich Mobile App 1.113.1 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML Default- nothing different. ``` ### Your .env content ```Shell Default - nothing different. ``` ### Reproduction steps 1. Login using IOS app 2. Hit the delete icon on bottom right 3. Allow to delete from library 4. Repeat a few times in succession 5. After about 4 - 8 deletes, missing picture icon shows up instead of next picture this issue has been out there since a long time. I am getting around to report it just now. Thanks for looking into it. ... ### Relevant log output _No response_ ### Additional information _No response_
OVERLORD added the 📱mobile label 2026-02-05 09:54:59 +03:00
OVERLORD commented 2026-02-05 09:55:04 +03:00
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@alextran1502 commented on GitHub (Sep 5, 2024):

Can you help get us the mobile app log?

@alextran1502 commented on GitHub (Sep 5, 2024): Can you help get us the mobile app log?
OVERLORD commented 2026-02-05 09:55:06 +03:00
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@junglebells commented on GitHub (Sep 5, 2024):

Yes, how do I do that?

@junglebells commented on GitHub (Sep 5, 2024): Yes, how do I do that?
OVERLORD commented 2026-02-05 09:55:07 +03:00
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@alextran1502 commented on GitHub (Sep 5, 2024):

You can open the profile panel and click on the log button, then click on the share button on the upper top right corner to share the logs

image
@alextran1502 commented on GitHub (Sep 5, 2024): You can open the profile panel and click on the log button, then click on the share button on the upper top right corner to share the logs <img width="333" alt="image" src="https://github.com/user-attachments/assets/101468bb-6a90-4c89-82e8-8d88be4d9c49">
OVERLORD commented 2026-02-05 09:55:08 +03:00
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@junglebells commented on GitHub (Sep 5, 2024):

Immich_log_2024-09-05T11:58:39.073973.log

log file attached

@junglebells commented on GitHub (Sep 5, 2024): [Immich_log_2024-09-05T11:58:39.073973.log](https://github.com/user-attachments/files/16899091/Immich_log_2024-09-05T11.58.39.073973.log) log file attached
OVERLORD commented 2026-02-05 09:55:09 +03:00
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@junglebells commented on GitHub (Sep 10, 2024):

Were you able to locate the error in the log file. It happened again today. Here’s the error log entry. Hope this helps.
IMG_9924

@junglebells commented on GitHub (Sep 10, 2024): Were you able to locate the error in the log file. It happened again today. Here’s the error log entry. Hope this helps. ![IMG_9924](https://github.com/user-attachments/assets/32e49a04-3c4f-4830-be57-3a56cda88c8a)
OVERLORD commented 2026-02-05 09:55:12 +03:00
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@alextran1502 commented on GitHub (Sep 10, 2024):

I think the issue is the app is trying to read the information from the cache when it was removed.

@alextran1502 commented on GitHub (Sep 10, 2024): I think the issue is the app is trying to read the information from the cache when it was removed.
OVERLORD commented 2026-02-05 09:55:14 +03:00
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@junglebells commented on GitHub (Sep 10, 2024):

That makes sense, however why would it work successfully for the first 4-5 deletes and then fail? Could the asset data be deleted from the cache when performing a delete operation?

@junglebells commented on GitHub (Sep 10, 2024): That makes sense, however why would it work successfully for the first 4-5 deletes and then fail? Could the asset data be deleted from the cache when performing a delete operation?
OVERLORD commented 2026-02-05 09:55:15 +03:00
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@alextran1502 commented on GitHub (Sep 10, 2024):

yeah I think that makes sense, so it seems like there are bugs in this mechanism

@alextran1502 commented on GitHub (Sep 10, 2024): yeah I think that makes sense, so it seems like there are bugs in this mechanism
OVERLORD commented 2026-02-05 09:55:16 +03:00
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@junglebells commented on GitHub (Sep 10, 2024):

Got it, thanks Alex. Hopefully you're able to prioritize this issue. Thanks again for your help.

@junglebells commented on GitHub (Sep 10, 2024): Got it, thanks Alex. Hopefully you're able to prioritize this issue. Thanks again for your help.
OVERLORD commented 2026-02-05 09:55:17 +03:00
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@junglebells commented on GitHub (Oct 3, 2024):

This is still an issue. @alextran1502 - could you please help prioritize. Thanks

@junglebells commented on GitHub (Oct 3, 2024): This is still an issue. @alextran1502 - could you please help prioritize. Thanks
OVERLORD commented 2026-02-05 09:55:18 +03:00
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@jrasm91 commented on GitHub (Sep 19, 2025):

I could not reproduce this myself in the new timeline, so I believe it is resolved. Can you let me know if you are still running into this issue?

@jrasm91 commented on GitHub (Sep 19, 2025): I could not reproduce this myself in the new timeline, so I believe it is resolved. Can you let me know if you are still running into this issue?
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Reference: immich-app/immich#4233
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