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IOS login issue v1.111: can't login after logout #4071

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opened 2026-02-05 09:40:51 +03:00 by OVERLORD · 1 comment
OVERLORD commented 2026-02-05 09:40:51 +03:00
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Originally created by @thucngyyen on GitHub (Aug 14, 2024).

The bug

  • Web works fine.

  • On IOS v1.111, everything was working until I sign out and I can't sign in with error Error logging you in, check server URL, email and password.

  • Try on different device (with different account) and get the same error, now I have two phone with no Immich :(

Turn on Verbose log, I got this on server side:

immich_server            | [Nest] 17  - 08/14/2024, 6:04:32 PM   DEBUG [Api:LoggingInterceptor~v0w7pkzh] GET /api/server-info/ping 200 0.27ms 172.71.154.110
immich_server            | [Nest] 17  - 08/14/2024, 6:04:32 PM   DEBUG [Api:HttpExceptionFilter~4e2bzdyg] HttpException(404) {"message":"Cannot GET /api/.well-known/immich","error":"Not Found","statusCode":404}
immich_server            | [Nest] 17  - 08/14/2024, 6:04:32 PM   DEBUG [Api:LoggingInterceptor~wphms3bc] GET /api/server-info/ping 200 0.18ms 172.71.158.212
immich_server            | [Nest] 17  - 08/14/2024, 6:04:33 PM   DEBUG [Api:LoggingInterceptor~ijjwz4yo] POST /api/auth/login 201 88.92ms 172.71.158.212
immich_server            | [Nest] 17  - 08/14/2024, 6:04:33 PM VERBOSE [Api:LoggingInterceptor~ijjwz4yo] {"email":"myemail@gmail.com","password":"********"}
immich_server            | [Nest] 17  - 08/14/2024, 6:04:33 PM   DEBUG [Api:LoggingInterceptor~unbl5eps] GET /api/users/me 200 0.34ms 172.71.158.212
immich_server            | [Nest] 17  - 08/14/2024, 6:04:33 PM   DEBUG [Api:LoggingInterceptor~ylji4r1b] GET /api/users/me/preferences 200 0.27ms 172.71.154.142

The OS that Immich Server is running on

OMV - 7.3.0-5 (Sandworm)

Version of Immich Server

v1.111

Version of Immich Mobile App

v1.111

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:e3b17ba9479deec4b7d1eeec1548a253acc5374d68d3b27937fcfe4df8d18c7e
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
    restart: always

volumes:
  model-cache:

Your .env content

redacted

Reproduction steps

1. On IOS app v1.111, sign in
2. Sign out
3. Can't sign in anymore

Relevant log output

Turn on `Verbose` log, I got this on server side:

immich_server            | [Nest] 17  - 08/14/2024, 6:04:32 PM   DEBUG [Api:LoggingInterceptor~v0w7pkzh] GET /api/server-info/ping 200 0.27ms 172.71.154.110
immich_server            | [Nest] 17  - 08/14/2024, 6:04:32 PM   DEBUG [Api:HttpExceptionFilter~4e2bzdyg] HttpException(404) {"message":"Cannot GET /api/.well-known/immich","error":"Not Found","statusCode":404}
immich_server            | [Nest] 17  - 08/14/2024, 6:04:32 PM   DEBUG [Api:LoggingInterceptor~wphms3bc] GET /api/server-info/ping 200 0.18ms 172.71.158.212
immich_server            | [Nest] 17  - 08/14/2024, 6:04:33 PM   DEBUG [Api:LoggingInterceptor~ijjwz4yo] POST /api/auth/login 201 88.92ms 172.71.158.212
immich_server            | [Nest] 17  - 08/14/2024, 6:04:33 PM VERBOSE [Api:LoggingInterceptor~ijjwz4yo] {"email":"myemail@gmail.com","password":"********"}
immich_server            | [Nest] 17  - 08/14/2024, 6:04:33 PM   DEBUG [Api:LoggingInterceptor~unbl5eps] GET /api/users/me 200 0.34ms 172.71.158.212
immich_server            | [Nest] 17  - 08/14/2024, 6:04:33 PM   DEBUG [Api:LoggingInterceptor~ylji4r1b] GET /api/users/me/preferences 200 0.27ms 172.71.154.142




### Additional information

NA
Originally created by @thucngyyen on GitHub (Aug 14, 2024). ### The bug - Web works fine. - On IOS v1.111, everything was working until I sign out and I can't sign in with error `Error logging you in, check server URL, email and password`. - Try on different device (with different account) and get the same error, now I have two phone with no Immich :( Turn on `Verbose` log, I got this on server side: ``` immich_server | [Nest] 17 - 08/14/2024, 6:04:32 PM DEBUG [Api:LoggingInterceptor~v0w7pkzh] GET /api/server-info/ping 200 0.27ms 172.71.154.110 immich_server | [Nest] 17 - 08/14/2024, 6:04:32 PM DEBUG [Api:HttpExceptionFilter~4e2bzdyg] HttpException(404) {"message":"Cannot GET /api/.well-known/immich","error":"Not Found","statusCode":404} immich_server | [Nest] 17 - 08/14/2024, 6:04:32 PM DEBUG [Api:LoggingInterceptor~wphms3bc] GET /api/server-info/ping 200 0.18ms 172.71.158.212 immich_server | [Nest] 17 - 08/14/2024, 6:04:33 PM DEBUG [Api:LoggingInterceptor~ijjwz4yo] POST /api/auth/login 201 88.92ms 172.71.158.212 immich_server | [Nest] 17 - 08/14/2024, 6:04:33 PM VERBOSE [Api:LoggingInterceptor~ijjwz4yo] {"email":"myemail@gmail.com","password":"********"} immich_server | [Nest] 17 - 08/14/2024, 6:04:33 PM DEBUG [Api:LoggingInterceptor~unbl5eps] GET /api/users/me 200 0.34ms 172.71.158.212 immich_server | [Nest] 17 - 08/14/2024, 6:04:33 PM DEBUG [Api:LoggingInterceptor~ylji4r1b] GET /api/users/me/preferences 200 0.27ms 172.71.154.142 ``` ### The OS that Immich Server is running on OMV - 7.3.0-5 (Sandworm) ### Version of Immich Server v1.111 ### Version of Immich Mobile App v1.111 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding volumes: # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - 2283:3001 depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always redis: container_name: immich_redis image: docker.io/redis:6.2-alpine@sha256:e3b17ba9479deec4b7d1eeec1548a253acc5374d68d3b27937fcfe4df8d18c7e healthcheck: test: redis-cli ping || exit 1 restart: always database: container_name: immich_postgres image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_INITDB_ARGS: '--data-checksums' volumes: # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file - ${DB_DATA_LOCATION}:/var/lib/postgresql/data healthcheck: test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1 interval: 5m start_interval: 30s start_period: 5m command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"] restart: always volumes: model-cache: ``` ### Your .env content ```Shell redacted ``` ### Reproduction steps ```bash 1. On IOS app v1.111, sign in 2. Sign out 3. Can't sign in anymore ``` ### Relevant log output ```shell Turn on `Verbose` log, I got this on server side: immich_server | [Nest] 17 - 08/14/2024, 6:04:32 PM DEBUG [Api:LoggingInterceptor~v0w7pkzh] GET /api/server-info/ping 200 0.27ms 172.71.154.110 immich_server | [Nest] 17 - 08/14/2024, 6:04:32 PM DEBUG [Api:HttpExceptionFilter~4e2bzdyg] HttpException(404) {"message":"Cannot GET /api/.well-known/immich","error":"Not Found","statusCode":404} immich_server | [Nest] 17 - 08/14/2024, 6:04:32 PM DEBUG [Api:LoggingInterceptor~wphms3bc] GET /api/server-info/ping 200 0.18ms 172.71.158.212 immich_server | [Nest] 17 - 08/14/2024, 6:04:33 PM DEBUG [Api:LoggingInterceptor~ijjwz4yo] POST /api/auth/login 201 88.92ms 172.71.158.212 immich_server | [Nest] 17 - 08/14/2024, 6:04:33 PM VERBOSE [Api:LoggingInterceptor~ijjwz4yo] {"email":"myemail@gmail.com","password":"********"} immich_server | [Nest] 17 - 08/14/2024, 6:04:33 PM DEBUG [Api:LoggingInterceptor~unbl5eps] GET /api/users/me 200 0.34ms 172.71.158.212 immich_server | [Nest] 17 - 08/14/2024, 6:04:33 PM DEBUG [Api:LoggingInterceptor~ylji4r1b] GET /api/users/me/preferences 200 0.27ms 172.71.154.142 ``` ``` ### Additional information NA
OVERLORD commented 2026-02-05 09:40:57 +03:00
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@alextran1502 commented on GitHub (Aug 14, 2024):

Does your phone have access to your server by chance? what is the URL you use to access your server?

@alextran1502 commented on GitHub (Aug 14, 2024): Does your phone have access to your server by chance? what is the URL you use to access your server?
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Reference: immich-app/immich#4071
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