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[BUG] Images & thumbnails are not loading #399

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opened 2026-02-04 20:16:20 +03:00 by OVERLORD · 10 comments
OVERLORD commented 2026-02-04 20:16:20 +03:00
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Originally created by @palitu on GitHub (Oct 31, 2022).

Describe the bug
After an update to the latest version (via docker-compose pull & docker-compose up), i can no longer view images or thumbnails.

Task List

Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.

  • I have read thoroughly the README setup and installation instructions.
  • I have included my docker-compose file.
  • I have included my redacted .env file.
  • I have included information on my machine, and environment.

To Reproduce
Steps to reproduce the behavior:

  1. Load the WebUI, locations are reserved, but the thumbnails do not load. Clicking on an thumbnail placeholder, opens the next screen, but no image is shown.
  2. Load the Android, locations are reserved, but the thumbnails do not load (pre-cached thumbnails load as normal). Clicking on an thumbnail placeholder, opens the next screen, but no image is shown.

Some logs when accessing images/thumbnails

immich-server              | [Nest] 6  - 10/31/2022, 1:59:19 AM     LOG [WebsocketConnectionEvent] Client PdubOeDWglYeYbfWAAAB disconnected from Websocket
immich-server              | [Nest] 6  - 10/31/2022, 2:00:25 AM   ERROR [serveFile[VIDEO]] Error serving VIDEO asset id 67790e76-19e7-40ed-a63a-d4a262db6da1
immich-server              | [Nest] 6  - 10/31/2022, 2:00:51 AM     LOG [WebsocketConnectionEvent] New websocket connection: O4VRLSjd2p1sl5VeAAAD
immich-server              | [Nest] 6  - 10/31/2022, 2:00:53 AM   ERROR [getAssetThumbnail] Cannot create read stream for asset eec8c3b8-8e8e-4ee2-894b-aeaa094ceaed
immich-server              | [Nest] 6  - 10/31/2022, 2:00:53 AM   ERROR [getAssetThumbnail] Cannot create read stream for asset 9f153d0e-3f75-4397-a49a-4b14fa4d28aa
immich-server              | [Nest] 6  - 10/31/2022, 2:00:53 AM   ERROR [getAssetThumbnail] Cannot create read stream for asset 7b07af9e-5ee3-4b8d-9c5d-5abb663bb492
immich-server              | [Nest] 6  - 10/31/2022, 2:00:53 AM   ERROR [getAssetThumbnail] Cannot create read stream for asset cdcddd96-6aef-4e38-860d-6199c5d51afd
immich-server              | [Nest] 6  - 10/31/2022, 2:00:53 AM   ERROR [getAssetThumbnail] Cannot create read stream for asset 5ef6ec6f-db96-4c58-af84-b73af9c94522
immich-server              | [Nest] 6  - 10/31/2022, 2:02:26 AM   ERROR [getAssetThumbnail] Cannot create read stream for asset 90bb47aa-6968-4d3f-ad3c-cb233a7dfb8f
immich-server              | [Nest] 6  - 10/31/2022, 2:02:26 AM   ERROR [getAssetThumbnail] Cannot create read stream for asset 4d35353a-a67d-4cc2-93c1-97f281768754
immich-server              | [Nest] 6  - 10/31/2022, 2:04:37 AM   ERROR [serveFile[IMAGE]] Cannot create read stream for asset 3457b425-11ca-4f82-8f94-3b1aa3618c7d {"errno":-2,"code":"ENOENT","syscall":"access","path":"upload/e4244f56-6d2d-4895-9a67-54593de506e9/original/30b5559cdd8e304f406a038704809fecd81fe5f15ffd143891e216b012d3c07c/20d6bc39-768b-485b-b16e-e0683341e115.jpg"}
immich-server              | [Nest] 6  - 10/31/2022, 2:04:37 AM   ERROR [getAssetThumbnail] Cannot create read stream for asset 3457b425-11ca-4f82-8f94-3b1aa3618c7d
immich-server              | [Nest] 6  - 10/31/2022, 2:04:38 AM   ERROR [getAssetThumbnail] Cannot create read stream for asset 3457b425-11ca-4f82-8f94-3b1aa3618c7d
immich-server              | [Nest] 6  - 10/31/2022, 2:04:38 AM   ERROR [serveFile[IMAGE]] Cannot create read stream for asset 3457b425-11ca-4f82-8f94-3b1aa3618c7d {"errno":-2,"code":"ENOENT","syscall":"access","path":"upload/e4244f56-6d2d-4895-9a67-54593de506e9/original/30b5559cdd8e304f406a038704809fecd81fe5f15ffd143891e216b012d3c07c/20d6bc39-768b-485b-b16e-e0683341e115.jpg"}

Expected behavior
I expect that the images will load.

Screenshots
image

System

  • Phone OS [iOS, Android]: <version>
  • Server Version: v1.33.1 (Docker, Ubuntu 18.04)
  • Mobile App Version: 1.33.0 b52

Additional context
Has been working flawlessly until now. no breaking changes since last update.

compose

  immich-server:
    container_name: immich-server
    image: altran1502/immich-server:release
    entrypoint: ["/bin/sh", "./start-server.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - ./immich/.env
    environment:
      - NODE_ENV=production
    depends_on:
      - immich-redis
      - immich-postgres
    restart: always
    labels:
      - "com.centurylinklabs.watchtower.enable=true"

  immich-microservices:
    container_name: immich-microservices
    image: altran1502/immich-server:release
    entrypoint: ["/bin/sh", "./start-microservices.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - ./immich/.env
    environment:
      - NODE_ENV=production
    depends_on:
      - immich-redis
      - immich-postgres
    restart: always
    labels:
      - "com.centurylinklabs.watchtower.enable=true"

  immich-web:
    container_name: immich-web
    image: altran1502/immich-web:release
    entrypoint: ["/bin/sh", "./entrypoint.sh"]
    env_file:
      - ./immich/.env
    restart: always
    labels:
      - "com.centurylinklabs.watchtower.enable=true"

  immich-redis:
    container_name: immich-redis
    image: redis:6.2
    restart: always

  immich-postgres:
    container_name: immich-postgres
    image: postgres:14
    env_file:
      - ./immich/.env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      PG_DATA: /var/lib/postgresql/data
    volumes:
      - ./immich/pgdata:/var/lib/postgresql/data
    restart: always
    labels:
      - "com.centurylinklabs.watchtower.enable=true"

  immich-proxy:
    container_name: immich-proxy
    image: altran1502/immich-proxy:release
    ports:
      - 2283:8080
    logging:
      driver: none
    depends_on:
      - immich-server
    restart: always

  immich-machine-learning:
    image: altran1502/immich-machine-learning:release
    container_name: immich-ML
    entrypoint: ["/bin/sh", "./entrypoint.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:nt:
      - ./immich/.env
    environment:
      - NODE_ENV=production
    depends_on:
      - immich-postgres
    restart: always

.env

LOG_LEVEL=verbose
DB_HOSTNAME=immich-postgres
DB_USERNAME=postgres
DB_PASSWORD=xxxxxxxxxxx
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich-redis
UPLOAD_LOCATION=/home/xxxx/appdata/immich/uploads
JWT_SECRET=randomstringth
ENABLE_MAPBOX=false
MAPBOX_KEY=
VITE_SERVER_ENDPOINT=http://xx.xx.xx.xx:2283/api
VITE_LOGIN_PAGE_MESSAGE=
Originally created by @palitu on GitHub (Oct 31, 2022). **Describe the bug** After an update to the latest version (via docker-compose pull & docker-compose up), i can no longer view images or thumbnails. **Task List** *Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.* - [x] I have read thoroughly the README setup and installation instructions. - [x] I have included my `docker-compose` file. - [x] I have included my redacted `.env` file. - [x] I have included information on my machine, and environment. **To Reproduce** Steps to reproduce the behavior: 1. Load the WebUI, locations are reserved, but the thumbnails do not load. Clicking on an thumbnail placeholder, opens the next screen, but no image is shown. 2. Load the Android, locations are reserved, but the thumbnails do not load (pre-cached thumbnails load as normal). Clicking on an thumbnail placeholder, opens the next screen, but no image is shown. **Some logs when accessing images/thumbnails** ``` immich-server | [Nest] 6 - 10/31/2022, 1:59:19 AM LOG [WebsocketConnectionEvent] Client PdubOeDWglYeYbfWAAAB disconnected from Websocket immich-server | [Nest] 6 - 10/31/2022, 2:00:25 AM ERROR [serveFile[VIDEO]] Error serving VIDEO asset id 67790e76-19e7-40ed-a63a-d4a262db6da1 immich-server | [Nest] 6 - 10/31/2022, 2:00:51 AM LOG [WebsocketConnectionEvent] New websocket connection: O4VRLSjd2p1sl5VeAAAD immich-server | [Nest] 6 - 10/31/2022, 2:00:53 AM ERROR [getAssetThumbnail] Cannot create read stream for asset eec8c3b8-8e8e-4ee2-894b-aeaa094ceaed immich-server | [Nest] 6 - 10/31/2022, 2:00:53 AM ERROR [getAssetThumbnail] Cannot create read stream for asset 9f153d0e-3f75-4397-a49a-4b14fa4d28aa immich-server | [Nest] 6 - 10/31/2022, 2:00:53 AM ERROR [getAssetThumbnail] Cannot create read stream for asset 7b07af9e-5ee3-4b8d-9c5d-5abb663bb492 immich-server | [Nest] 6 - 10/31/2022, 2:00:53 AM ERROR [getAssetThumbnail] Cannot create read stream for asset cdcddd96-6aef-4e38-860d-6199c5d51afd immich-server | [Nest] 6 - 10/31/2022, 2:00:53 AM ERROR [getAssetThumbnail] Cannot create read stream for asset 5ef6ec6f-db96-4c58-af84-b73af9c94522 immich-server | [Nest] 6 - 10/31/2022, 2:02:26 AM ERROR [getAssetThumbnail] Cannot create read stream for asset 90bb47aa-6968-4d3f-ad3c-cb233a7dfb8f immich-server | [Nest] 6 - 10/31/2022, 2:02:26 AM ERROR [getAssetThumbnail] Cannot create read stream for asset 4d35353a-a67d-4cc2-93c1-97f281768754 immich-server | [Nest] 6 - 10/31/2022, 2:04:37 AM ERROR [serveFile[IMAGE]] Cannot create read stream for asset 3457b425-11ca-4f82-8f94-3b1aa3618c7d {"errno":-2,"code":"ENOENT","syscall":"access","path":"upload/e4244f56-6d2d-4895-9a67-54593de506e9/original/30b5559cdd8e304f406a038704809fecd81fe5f15ffd143891e216b012d3c07c/20d6bc39-768b-485b-b16e-e0683341e115.jpg"} immich-server | [Nest] 6 - 10/31/2022, 2:04:37 AM ERROR [getAssetThumbnail] Cannot create read stream for asset 3457b425-11ca-4f82-8f94-3b1aa3618c7d immich-server | [Nest] 6 - 10/31/2022, 2:04:38 AM ERROR [getAssetThumbnail] Cannot create read stream for asset 3457b425-11ca-4f82-8f94-3b1aa3618c7d immich-server | [Nest] 6 - 10/31/2022, 2:04:38 AM ERROR [serveFile[IMAGE]] Cannot create read stream for asset 3457b425-11ca-4f82-8f94-3b1aa3618c7d {"errno":-2,"code":"ENOENT","syscall":"access","path":"upload/e4244f56-6d2d-4895-9a67-54593de506e9/original/30b5559cdd8e304f406a038704809fecd81fe5f15ffd143891e216b012d3c07c/20d6bc39-768b-485b-b16e-e0683341e115.jpg"} ``` **Expected behavior** I expect that the images will load. **Screenshots** ![image](https://user-images.githubusercontent.com/6634784/198916520-77a4c662-49ad-4605-af43-5a67bc30bf6d.png) **System** - Phone OS [iOS, Android]: `<version>` - Server Version: `v1.33.1` (Docker, Ubuntu 18.04) - Mobile App Version: `1.33.0 b52` **Additional context** Has been working flawlessly until now. no breaking changes since last update. **compose** ``` immich-server: container_name: immich-server image: altran1502/immich-server:release entrypoint: ["/bin/sh", "./start-server.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - ./immich/.env environment: - NODE_ENV=production depends_on: - immich-redis - immich-postgres restart: always labels: - "com.centurylinklabs.watchtower.enable=true" immich-microservices: container_name: immich-microservices image: altran1502/immich-server:release entrypoint: ["/bin/sh", "./start-microservices.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - ./immich/.env environment: - NODE_ENV=production depends_on: - immich-redis - immich-postgres restart: always labels: - "com.centurylinklabs.watchtower.enable=true" immich-web: container_name: immich-web image: altran1502/immich-web:release entrypoint: ["/bin/sh", "./entrypoint.sh"] env_file: - ./immich/.env restart: always labels: - "com.centurylinklabs.watchtower.enable=true" immich-redis: container_name: immich-redis image: redis:6.2 restart: always immich-postgres: container_name: immich-postgres image: postgres:14 env_file: - ./immich/.env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} PG_DATA: /var/lib/postgresql/data volumes: - ./immich/pgdata:/var/lib/postgresql/data restart: always labels: - "com.centurylinklabs.watchtower.enable=true" immich-proxy: container_name: immich-proxy image: altran1502/immich-proxy:release ports: - 2283:8080 logging: driver: none depends_on: - immich-server restart: always immich-machine-learning: image: altran1502/immich-machine-learning:release container_name: immich-ML entrypoint: ["/bin/sh", "./entrypoint.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file:nt: - ./immich/.env environment: - NODE_ENV=production depends_on: - immich-postgres restart: always ``` **.env** ``` LOG_LEVEL=verbose DB_HOSTNAME=immich-postgres DB_USERNAME=postgres DB_PASSWORD=xxxxxxxxxxx DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich-redis UPLOAD_LOCATION=/home/xxxx/appdata/immich/uploads JWT_SECRET=randomstringth ENABLE_MAPBOX=false MAPBOX_KEY= VITE_SERVER_ENDPOINT=http://xx.xx.xx.xx:2283/api VITE_LOGIN_PAGE_MESSAGE= ```
OVERLORD commented 2026-02-04 20:16:25 +03:00
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@alextran1502 commented on GitHub (Oct 31, 2022):

Can you try to bring down all the containers and start them backup? I updated mine without any problem 🤔

@alextran1502 commented on GitHub (Oct 31, 2022): Can you try to bring down all the containers and start them backup? I updated mine without any problem 🤔
OVERLORD commented 2026-02-04 20:16:32 +03:00
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@palitu commented on GitHub (Oct 31, 2022):

image

image

Looks like the photos backed up since upgrading work, but anything prior doesn't.

The restart has not helped.

@palitu commented on GitHub (Oct 31, 2022): ![image](https://user-images.githubusercontent.com/6634784/198924148-07f7f93d-addc-44d3-a90f-391acd23bebd.png) ![image](https://user-images.githubusercontent.com/6634784/198924167-25dc328e-0338-42b5-8e7d-77aead31644e.png) Looks like the photos backed up since upgrading work, but anything prior doesn't. The restart has not helped.
OVERLORD commented 2026-02-04 20:16:36 +03:00
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@alextran1502 commented on GitHub (Oct 31, 2022):

Can you try to attach to the immich-server container and perform ls -la I want to check the user and group of the upload directory.

Just for the sake of trying, can you try to remove the immich-server container and recreate it?

@alextran1502 commented on GitHub (Oct 31, 2022): Can you try to attach to the `immich-server` container and perform `ls -la` I want to check the user and group of the `upload` directory. Just for the sake of trying, can you try to remove the `immich-server` container and recreate it?
OVERLORD commented 2026-02-04 20:16:42 +03:00
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@palitu commented on GitHub (Oct 31, 2022):

/usr/src/app # ls -la
total 796
drwxr-xr-x    1 root     root          4096 Oct 31 01:25 .
drwxr-xr-x    1 root     root          4096 Oct 29 15:33 ..
drwxr-xr-x    1 root     root          4096 Oct 29 15:37 dist
drwxr-xr-x    1 root     root         12288 Oct 29 15:37 node_modules
-rw-r--r--    1 root     root        762112 Oct 29 15:37 package-lock.json
-rw-r--r--    1 root     root          4578 Oct 29 15:33 package.json
-rw-r--r--    1 root     root            56 Oct 29 15:33 start-microservices.sh
-rw-r--r--    1 root     root            42 Oct 29 15:33 start-server.sh
drwxr-xr-x    3 root     root          4096 Oct 31 01:54 upload
/usr/src/app # ^C
/usr/src/app #

that did not help. Note that i have volumne binds to the local disk, not a docker volume. the the local user has access to the upload directory. and it also has access to only the most recent uploads, since the upgrade.

@palitu commented on GitHub (Oct 31, 2022): ``` /usr/src/app # ls -la total 796 drwxr-xr-x 1 root root 4096 Oct 31 01:25 . drwxr-xr-x 1 root root 4096 Oct 29 15:33 .. drwxr-xr-x 1 root root 4096 Oct 29 15:37 dist drwxr-xr-x 1 root root 12288 Oct 29 15:37 node_modules -rw-r--r-- 1 root root 762112 Oct 29 15:37 package-lock.json -rw-r--r-- 1 root root 4578 Oct 29 15:33 package.json -rw-r--r-- 1 root root 56 Oct 29 15:33 start-microservices.sh -rw-r--r-- 1 root root 42 Oct 29 15:33 start-server.sh drwxr-xr-x 3 root root 4096 Oct 31 01:54 upload /usr/src/app # ^C /usr/src/app # ``` that did not help. Note that i have volumne binds to the local disk, not a docker volume. the the local user has access to the upload directory. and it also has access to only the most recent uploads, since the upgrade.
OVERLORD commented 2026-02-04 20:16:45 +03:00
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@palitu commented on GitHub (Oct 31, 2022):

recreating the container has not fixed it.

@palitu commented on GitHub (Oct 31, 2022): recreating the container has not fixed it.
OVERLORD commented 2026-02-04 20:16:51 +03:00
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@palitu commented on GitHub (Oct 31, 2022):

interesting... it seems like all of the original and thumbnails have been deleted/removed.

from inside the container, it can only see a few assets in the upload folder.

/usr/src/app/upload/e4244f56-6d2d-4895-9a67-54593de506e9/original/30b5559cdd8e304f406a038704809fecd81fe5f15ffd143891e216b012d3c07c # ls
090b60bb-87e7-4250-be30-25845bc6d790.mp4  5f34a708-7e2f-4a36-9bfa-cd06d17efb4e.jpg  a3b9e241-bab1-4cfd-9069-046a3ad9782a.jpg
1392b922-dced-4f93-84f5-f60a53005c3b.jpg  648310b2-f191-4947-b63b-272f6638cd7d.jpg  b4f552f1-e7ed-40e6-a15b-e879235e8d76.jpg
2a51dd64-5d33-49aa-ba67-3ef630361a70.mp4  6a110a1b-0c9d-46e3-b7f5-ec51c406638a.jpg  dff3f682-9cf4-4ef1-a4b7-48cd2a401bbb.jpg
2a9f40d5-ccfe-48ab-89c9-188f357c7f0a.jpg  6f47ca45-114d-4de0-97ef-c8e7fa7e0b43.jpg  f3716550-b7cb-41cb-a363-d3930e5244ea.jpg
2c7b8442-d751-46de-8fbd-ce1399ac046f.jpg  72c537c9-0425-4f51-bd15-8982237baa62.jpg  f91debeb-12f1-48a2-8a7c-7b363ee2ac6b.jpg
34f7718f-370b-4f46-9de2-de7934171851.jpg  7d282c1d-c6eb-4319-bb31-b112b0056d06.jpg  fe1079d6-7215-4cc2-8fcd-9291eca54f5e.jpg
3b1eac3e-f11d-4729-9afb-1ada6efc61db.jpg  84c10f20-2150-4a8e-a8c8-8b87bb1778b1.jpg
55077e7b-5884-4ce4-bbff-db4d32a778e6.jpg  90da74fc-f651-468c-a59f-802370d9db23.jpg

but there seems to be a lot of assets in the DB:

immich=# select count (*) from assets;
 count 
-------
  3621
(1 row)
@palitu commented on GitHub (Oct 31, 2022): interesting... it seems like all of the original and thumbnails have been deleted/removed. **from inside the container**, it can only see a few assets in the upload folder. ``` /usr/src/app/upload/e4244f56-6d2d-4895-9a67-54593de506e9/original/30b5559cdd8e304f406a038704809fecd81fe5f15ffd143891e216b012d3c07c # ls 090b60bb-87e7-4250-be30-25845bc6d790.mp4 5f34a708-7e2f-4a36-9bfa-cd06d17efb4e.jpg a3b9e241-bab1-4cfd-9069-046a3ad9782a.jpg 1392b922-dced-4f93-84f5-f60a53005c3b.jpg 648310b2-f191-4947-b63b-272f6638cd7d.jpg b4f552f1-e7ed-40e6-a15b-e879235e8d76.jpg 2a51dd64-5d33-49aa-ba67-3ef630361a70.mp4 6a110a1b-0c9d-46e3-b7f5-ec51c406638a.jpg dff3f682-9cf4-4ef1-a4b7-48cd2a401bbb.jpg 2a9f40d5-ccfe-48ab-89c9-188f357c7f0a.jpg 6f47ca45-114d-4de0-97ef-c8e7fa7e0b43.jpg f3716550-b7cb-41cb-a363-d3930e5244ea.jpg 2c7b8442-d751-46de-8fbd-ce1399ac046f.jpg 72c537c9-0425-4f51-bd15-8982237baa62.jpg f91debeb-12f1-48a2-8a7c-7b363ee2ac6b.jpg 34f7718f-370b-4f46-9de2-de7934171851.jpg 7d282c1d-c6eb-4319-bb31-b112b0056d06.jpg fe1079d6-7215-4cc2-8fcd-9291eca54f5e.jpg 3b1eac3e-f11d-4729-9afb-1ada6efc61db.jpg 84c10f20-2150-4a8e-a8c8-8b87bb1778b1.jpg 55077e7b-5884-4ce4-bbff-db4d32a778e6.jpg 90da74fc-f651-468c-a59f-802370d9db23.jpg ``` but there seems to be a lot of assets in the DB: ``` immich=# select count (*) from assets; count ------- 3621 (1 row) ```
OVERLORD commented 2026-02-04 20:16:54 +03:00
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@palitu commented on GitHub (Oct 31, 2022):

uurrgh... i think i have the answer... and it is a terrible case of timing.

Looks like my NAS got assigned a different IP address (how!?!?) after a power outage. so the NFS never remounted properly....

Let me correct it and i will get back to you.

@palitu commented on GitHub (Oct 31, 2022): uurrgh... i think i have the answer... and it is a terrible case of timing. Looks like my NAS got assigned a different IP address (how!?!?) after a power outage. so the NFS never remounted properly.... Let me correct it and i will get back to you.
OVERLORD commented 2026-02-04 20:17:08 +03:00
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@alextran1502 commented on GitHub (Oct 31, 2022):

uurrgh... i think i have the answer... and it is a terrible case of timing.

Looks like my NAS got assigned a different IP address (how!?!?) after a power outage. so the NFS never remounted properly....

Let me correct it and i will get back to you.

Ah, this would explain why the assets weren't found

@alextran1502 commented on GitHub (Oct 31, 2022): > uurrgh... i think i have the answer... and it is a terrible case of timing. > > > > Looks like my NAS got assigned a different IP address (how!?!?) after a power outage. so the NFS never remounted properly.... > > > > Let me correct it and i will get back to you. Ah, this would explain why the assets weren't found
OVERLORD commented 2026-02-04 20:17:17 +03:00
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@palitu commented on GitHub (Nov 1, 2022):

yeah...

Is there a way to look for 'unbacked up' assets? i now have a predicament where it has some assets that were backed up whilst the NFS share was down, and are not available.

i believe that they are registered in the DB, but now the files are in a different location.

Can i get into the DB and remove some of the assets so that they are re-uploaded?

(PS - sorry for the run around!)

@palitu commented on GitHub (Nov 1, 2022): yeah... Is there a way to look for 'unbacked up' assets? i now have a predicament where it has some assets that were backed up whilst the NFS share was down, and are not available. i believe that they are registered in the DB, but now the files are in a different location. Can i get into the DB and remove some of the assets so that they are re-uploaded? (PS - sorry for the run around!)
OVERLORD commented 2026-02-04 20:17:21 +03:00
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@alextran1502 commented on GitHub (Nov 1, 2022):

If the files are in different locations, can you pull out the "recently" uploaded files and put them into their respective directories? Since the filename is generated and registered in the database, once you out them in the correct directory, you shouldn't have any problem displaying them

@alextran1502 commented on GitHub (Nov 1, 2022): If the files are in different locations, can you pull out the "recently" uploaded files and put them into their respective directories? Since the filename is generated and registered in the database, once you out them in the correct directory, you shouldn't have any problem displaying them
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Reference: immich-app/immich#399
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