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[BUG] Photos taken with the front camera are not visible #371

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opened 2026-02-04 20:05:54 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-04 20:05:54 +03:00
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Originally created by @MozPri on GitHub (Oct 22, 2022).

Describe the bug
Photos taken with the front camera are not visible on web and mobile app.
Photos are backed up to the server, I can find them if I ssh into the server.
The asset count is correctly increased when a photo is taken.
When selecting "Backup Albums" the thumbnail for the front cam photo is correctly generated.

Task List

Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.

  • I have read thoroughly the README setup and installation instructions.
  • I have included my docker-compose file.
  • I have included my redacted .env file.
  • I have included information on my machine, and environment.

System

  • Phone OS [iOS, Android]: Android 10, Samsung Galaxy A7-2018
  • Server Version: v1.32.1
  • Mobile App Version: 1.32.1 build.51
Originally created by @MozPri on GitHub (Oct 22, 2022). <!-- Note: Please search to see if an issue already exists for the bug you encountered. --> **Describe the bug** Photos taken with the front camera are not visible on web and mobile app. Photos are backed up to the server, I can find them if I ssh into the server. The asset count is correctly increased when a photo is taken. When selecting "Backup Albums" the thumbnail for the front cam photo is correctly generated. **Task List** *Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.* - [x] I have read thoroughly the README setup and installation instructions. - [ ] I have included my `docker-compose` file. - [ ] I have included my redacted `.env` file. - [x] I have included information on my machine, and environment. **System** - Phone OS [iOS, Android]: `Android 10, Samsung Galaxy A7-2018` - Server Version: `v1.32.1` - Mobile App Version: `1.32.1 build.51`
OVERLORD commented 2026-02-04 20:06:03 +03:00
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@alextran1502 commented on GitHub (Oct 22, 2022):

Can you try taking one sample photo with that camera and attach the file here so we can take a look?

@alextran1502 commented on GitHub (Oct 22, 2022): Can you try taking one sample photo with that camera and attach the file here so we can take a look?
OVERLORD commented 2026-02-04 20:06:07 +03:00
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@MozPri commented on GitHub (Oct 22, 2022):

From the phone:
20221022_182203

From the Immich server:
940405c0-7a51-4747-b0ad-98f96fdf544e

@MozPri commented on GitHub (Oct 22, 2022): From the phone: ![20221022_182203](https://user-images.githubusercontent.com/8180464/197350756-9b95d877-7bed-4b48-a67f-9a30957c6860.jpg) From the Immich server: ![940405c0-7a51-4747-b0ad-98f96fdf544e](https://user-images.githubusercontent.com/8180464/197350766-46a57076-b4ef-49e7-9faa-fdce5d3fcc98.jpg)
OVERLORD commented 2026-02-04 20:06:18 +03:00
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@alextran1502 commented on GitHub (Oct 22, 2022):

Confirmed this is a bug for the thumbnail generation library.

@alextran1502 commented on GitHub (Oct 22, 2022): Confirmed this is a bug for the thumbnail generation library.
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Reference: immich-app/immich#371
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