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Code Issues 783 Packages Projects Releases 12 Wiki Activity

Motion photos do not work on Android, but they do work on web #3295

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opened 2026-02-05 08:09:18 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 08:09:18 +03:00
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Originally created by @andrej-zirko on GitHub (May 27, 2024).

The bug

Motion photos have no thumbnail on Android. Instead they are showing exclamation mark. When I open them, they are handled as videos. The video is even stutterring.

The same motion photos are working as expected on the web version.

The OS that Immich Server is running on

Docker on Synology

Version of Immich Server

v1.105.1

Version of Immich Mobile App

v1.105.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

networks:
  cloudflare:
    external: true
  immich:
    driver: bridge

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: ['start.sh', 'immich']
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always
    networks:
      - cloudflare
      - immich

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding
       file: hwaccel.transcoding.yml
       service: quicksync # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    command: ['start.sh', 'microservices']
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always
    networks:
      - immich

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    networks:
      - immich

  redis:
    container_name: immich_redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
    restart: always
    networks:
      - immich

  database:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    restart: always
    networks:
      - immich

volumes:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/volume1/playgroundDoNotBackup/immich/library
# The location where your database files are stored
DB_DATA_LOCATION=/volume1/playgroundDoNotBackup/immich/postgres

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=XXXXXXXX

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

The motion photos were taken by a Samsung device. I did google takeout. Then it was imported via immich-go.

Relevant log output

Exception: HttpException: Invalid statusCode: 404, uri = https://xxxx/api/asset/thumbnail/b567f107-271c-4b3d-8dac-71897eafb057?format=WEBP
Library: image resource service
Context: resolving an image codec

Additional information

No response

Originally created by @andrej-zirko on GitHub (May 27, 2024). ### The bug Motion photos have no thumbnail on Android. Instead they are showing exclamation mark. When I open them, they are handled as videos. The video is even stutterring. The same motion photos are working as expected on the web version. ### The OS that Immich Server is running on Docker on Synology ### Version of Immich Server v1.105.1 ### Version of Immich Mobile App v1.105.0 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # networks: cloudflare: external: true immich: driver: bridge name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: ['start.sh', 'immich'] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - 2283:3001 depends_on: - redis - database restart: always networks: - cloudflare - immich immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding file: hwaccel.transcoding.yml service: quicksync # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding command: ['start.sh', 'microservices'] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env depends_on: - redis - database restart: always networks: - immich immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always networks: - immich redis: container_name: immich_redis image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672 restart: always networks: - immich database: container_name: immich_postgres image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - ${DB_DATA_LOCATION}:/var/lib/postgresql/data restart: always networks: - immich volumes: model-cache: ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=/volume1/playgroundDoNotBackup/immich/library # The location where your database files are stored DB_DATA_LOCATION=/volume1/playgroundDoNotBackup/immich/postgres # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password DB_PASSWORD=XXXXXXXX # The values below this line do not need to be changed ################################################################################### DB_USERNAME=postgres DB_DATABASE_NAME=immich ``` ### Reproduction steps ```bash The motion photos were taken by a Samsung device. I did google takeout. Then it was imported via immich-go. ``` ### Relevant log output ```shell Exception: HttpException: Invalid statusCode: 404, uri = https://xxxx/api/asset/thumbnail/b567f107-271c-4b3d-8dac-71897eafb057?format=WEBP Library: image resource service Context: resolving an image codec ``` ### Additional information _No response_
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Reference: immich-app/immich#3295
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