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Code Issues 783 Packages Projects Releases 12 Wiki Activity

Videos are unplayable #3276

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opened 2026-02-05 08:08:17 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 08:08:17 +03:00
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Originally created by @milouk on GitHub (May 26, 2024).

The bug

Video are unplayable. In console i get the following:

Screenshot 2024-05-26 at 12 28 05

and when i hover over a video i get this red exclamation mark

Screenshot 2024-05-26 at 12 31 37

** It used to work just fine sometime ago

The OS that Immich Server is running on

Debian Bookworm

Version of Immich Server

v1.105.1

Version of Immich Mobile App

v1.105.0 build.139

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

immich-server:
    <<: *common-keys-core
    container_name: immich_server
    image: altran1502/immich-server:release
    command: [ "start.sh", "immich" ]
    ports:
      - 8081:8081
    volumes:
      - /mnt/media:/usr/src/app/upload
    env_file:
      - ./immich/immich.env
    depends_on:
      - pihole
      - redis
      - database
    dns:
      - 10.1.0.6
    networks:
      private-network:
        ipv4_address: 10.1.0.22
    labels:
      - com.centurylinklabs.watchtower.enable=true
      - traefik.enable=true
      - traefik.http.services.immich-server.loadbalancer.server.port=3001
      - traefik.http.routers.immich-server-https.entrypoints=https
      - traefik.http.routers.immich-server-https.rule=Host(`${IMMICH_HOST}`)
      - traefik.http.routers.immich-server-https.tls=true
      - traefik.http.routers.immich-server-https.middlewares=chain-middlewares-no-auth@file


  immich-microservices:
    <<: *common-keys-core
    container_name: immich_microservices
    image: altran1502/immich-server:release
    command: [ "start.sh", "microservices" ]
    devices:
      - /dev/dri:/dev/dri  # If using Intel QuickSync or VAAPI
    volumes:
      - /mnt/media:/usr/src/app/upload
    env_file:
      - ./immich/immich.env
    depends_on:
      - pihole
      - redis
      - database
    dns:
      - 10.1.0.6
    networks:
      private-network:
        ipv4_address: 10.1.0.23
    labels:
      - com.centurylinklabs.watchtower.enable=true


  immich-machine-learning:
    <<: *common-keys-core
    container_name: immich_machine_learning
    image: altran1502/immich-machine-learning:release
    volumes:
      - /data/immich/model-cache:/cache
    env_file:
      - ./immich/immich.env
    depends_on:
      - pihole
    dns:
      - 10.1.0.6
    networks:
      private-network:
        ipv4_address: 10.1.0.24
    labels:
      - com.centurylinklabs.watchtower.enable=true


  redis:
    <<: *common-keys-core
    container_name: immich_redis
    image: redis:6.2-alpine
    networks:
      private-network:
        ipv4_address: 10.1.0.26
    labels:
      - com.centurylinklabs.watchtower.enable=true
  

  database:
    <<: *common-keys-core
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.2.0
    env_file:
      - ./immich/immich.env
    volumes:
      - /data/immich/pgdata:/var/lib/postgresql/data
    networks:
      private-network:
        ipv4_address: 10.1.0.27
    labels:
      - com.centurylinklabs.watchtower.enable=true

Your .env content

IMMICH_VERSION=release
IMMICH_METRICS=true
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003
UPLOAD_LOCATION=./library
DB_PASSWORD=postgres
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich_redis
TZ=Europe/Athens

Reproduction steps

1. Open web library
2. Try to play a video

Relevant log output

No response

Additional information

In mobile it works just fine

Originally created by @milouk on GitHub (May 26, 2024). ### The bug Video are unplayable. In console i get the following: <img width="627" alt="Screenshot 2024-05-26 at 12 28 05" src="https://github.com/immich-app/immich/assets/22796276/e6034ac2-3065-4276-8ee2-6b5cb8aea15b"> and when i hover over a video i get this red exclamation mark <img width="147" alt="Screenshot 2024-05-26 at 12 31 37" src="https://github.com/immich-app/immich/assets/22796276/e3f46434-2f2a-4393-b9a7-75a16517ff37"> ** It used to work just fine sometime ago ### The OS that Immich Server is running on Debian Bookworm ### Version of Immich Server v1.105.1 ### Version of Immich Mobile App v1.105.0 build.139 ### Platform with the issue - [ ] Server - [X] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML immich-server: <<: *common-keys-core container_name: immich_server image: altran1502/immich-server:release command: [ "start.sh", "immich" ] ports: - 8081:8081 volumes: - /mnt/media:/usr/src/app/upload env_file: - ./immich/immich.env depends_on: - pihole - redis - database dns: - 10.1.0.6 networks: private-network: ipv4_address: 10.1.0.22 labels: - com.centurylinklabs.watchtower.enable=true - traefik.enable=true - traefik.http.services.immich-server.loadbalancer.server.port=3001 - traefik.http.routers.immich-server-https.entrypoints=https - traefik.http.routers.immich-server-https.rule=Host(`${IMMICH_HOST}`) - traefik.http.routers.immich-server-https.tls=true - traefik.http.routers.immich-server-https.middlewares=chain-middlewares-no-auth@file immich-microservices: <<: *common-keys-core container_name: immich_microservices image: altran1502/immich-server:release command: [ "start.sh", "microservices" ] devices: - /dev/dri:/dev/dri # If using Intel QuickSync or VAAPI volumes: - /mnt/media:/usr/src/app/upload env_file: - ./immich/immich.env depends_on: - pihole - redis - database dns: - 10.1.0.6 networks: private-network: ipv4_address: 10.1.0.23 labels: - com.centurylinklabs.watchtower.enable=true immich-machine-learning: <<: *common-keys-core container_name: immich_machine_learning image: altran1502/immich-machine-learning:release volumes: - /data/immich/model-cache:/cache env_file: - ./immich/immich.env depends_on: - pihole dns: - 10.1.0.6 networks: private-network: ipv4_address: 10.1.0.24 labels: - com.centurylinklabs.watchtower.enable=true redis: <<: *common-keys-core container_name: immich_redis image: redis:6.2-alpine networks: private-network: ipv4_address: 10.1.0.26 labels: - com.centurylinklabs.watchtower.enable=true database: <<: *common-keys-core container_name: immich_postgres image: tensorchord/pgvecto-rs:pg14-v0.2.0 env_file: - ./immich/immich.env volumes: - /data/immich/pgdata:/var/lib/postgresql/data networks: private-network: ipv4_address: 10.1.0.27 labels: - com.centurylinklabs.watchtower.enable=true ``` ### Your .env content ```Shell IMMICH_VERSION=release IMMICH_METRICS=true IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003 UPLOAD_LOCATION=./library DB_PASSWORD=postgres DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis TZ=Europe/Athens ``` ### Reproduction steps ```bash 1. Open web library 2. Try to play a video ``` ### Relevant log output _No response_ ### Additional information In mobile it works just fine
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Reference: immich-app/immich#3276
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