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Unable to login with app, ApiException 404 #3243

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opened 2026-02-05 08:06:15 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 08:06:15 +03:00
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Originally created by @meowmeows on GitHub (May 24, 2024).

The bug

Unable to login using Android or iOS app using either OAuth or password.

Web works fine on windows/iOS.

Same behavior whether on internal LAN, external, or external Cloudflare proxied.

The OS that Immich Server is running on

Debian 12

Version of Immich Server

main (317f736679645483ca2a0efc62ce23336668f845c1465da3a4c9ecdbe36dd523)

Version of Immich Mobile App

1.105.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

# https://immich.app/docs/install/portainer
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    # image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    image: ghcr.io/immich-app/immich-server:main

    command: ['start.sh', 'immich']
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - ${SYNCTHING_LOCATION}:/usr/src/app/external
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - stack.env
    ports: #no longer applicable since macvlan
      - 3001:3001
    depends_on:
      - redis
      - database
    restart: always
        
  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    command: ['start.sh', 'microservices']
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - ${SYNCTHING_LOCATION}:/usr/src/app/external
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - stack.env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - stack.env
    restart: always

  redis:
    container_name: immich_redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
    restart: always

  database:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    restart: always
    command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
        
volumes:
  model-cache:

networks:
  immichvlan:
    driver: macvlan
    driver_opts:
      parent: ens18
    ipam:
      config:
        - subnet: "192.168.1.0/24"
          ip_range: "192.168.1.240/28"
          gateway: "192.168.1.1"

Your .env content

UPLOAD_LOCATION=/mnt/x/immich/library
DB_DATA_LOCATION=/mnt/x/immich/postgres
IMMICH_VERSION=v1.105.1
DB_PASSWORD=X
DB_USERNAME=X
DB_DATABASE_NAME=immich
SYNCTHING_LOCATION=/mnt/x/syncthing/external

Reproduction steps

I'm not sure when this started occurring. This is a very fresh install and I was able to get OAuth working. At some point I disabled passwords and dabbled around, moving to the main tag of immich-server in order to utilize IMMICH_PORT. I no longer need IMMICH_PORT. 
Going back to 1.105.1 is impossible as the database seems incompatible 
"usr/src/app/node_modules/typeorm/driver/postgres/PostgresQueryRunner.js:219
            throw new QueryFailedError_1.QueryFailedError(query, parameters, err);
                  ^
QueryFailedError: relation "system_config" does not exist"

Relevant log output

Error getting user information from the server [API EXCEPTION]

ApiException 404: {"message":"Cannot GET /api/user/me","error":"Not Found","statusCode":404}

#0      UserApi.getMyUserInfo (package:openapi/api/user_api.dart:289)
<asynchronous suspension>
#1      AuthenticationNotifier.setSuccessLoginInfo (package:immich_mobile/providers/authentication.provider.dart:183)
<asynchronous suspension>
#2      LoginForm.build.login (package:immich_mobile/widgets/forms/login_form.dart:156)
<asynchronous suspension>

Additional information

Starting with a fresh database (empty postgres path) resolves the issue, but obviously not preferable.

Originally created by @meowmeows on GitHub (May 24, 2024). ### The bug Unable to login using Android or iOS app using either OAuth or password. Web works fine on windows/iOS. Same behavior whether on internal LAN, external, or external Cloudflare proxied. ### The OS that Immich Server is running on Debian 12 ### Version of Immich Server main (317f736679645483ca2a0efc62ce23336668f845c1465da3a4c9ecdbe36dd523) ### Version of Immich Mobile App 1.105.0 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML # https://immich.app/docs/install/portainer # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server # image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} image: ghcr.io/immich-app/immich-server:main command: ['start.sh', 'immich'] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - ${SYNCTHING_LOCATION}:/usr/src/app/external - /etc/localtime:/etc/localtime:ro env_file: - stack.env ports: #no longer applicable since macvlan - 3001:3001 depends_on: - redis - database restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding command: ['start.sh', 'microservices'] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - ${SYNCTHING_LOCATION}:/usr/src/app/external - /etc/localtime:/etc/localtime:ro env_file: - stack.env depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - stack.env restart: always redis: container_name: immich_redis image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672 restart: always database: container_name: immich_postgres image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_INITDB_ARGS: '--data-checksums' volumes: - ${DB_DATA_LOCATION}:/var/lib/postgresql/data restart: always command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"] volumes: model-cache: networks: immichvlan: driver: macvlan driver_opts: parent: ens18 ipam: config: - subnet: "192.168.1.0/24" ip_range: "192.168.1.240/28" gateway: "192.168.1.1" ``` ### Your .env content ```Shell UPLOAD_LOCATION=/mnt/x/immich/library DB_DATA_LOCATION=/mnt/x/immich/postgres IMMICH_VERSION=v1.105.1 DB_PASSWORD=X DB_USERNAME=X DB_DATABASE_NAME=immich SYNCTHING_LOCATION=/mnt/x/syncthing/external ``` ### Reproduction steps ```bash I'm not sure when this started occurring. This is a very fresh install and I was able to get OAuth working. At some point I disabled passwords and dabbled around, moving to the main tag of immich-server in order to utilize IMMICH_PORT. I no longer need IMMICH_PORT. Going back to 1.105.1 is impossible as the database seems incompatible "usr/src/app/node_modules/typeorm/driver/postgres/PostgresQueryRunner.js:219 throw new QueryFailedError_1.QueryFailedError(query, parameters, err); ^ QueryFailedError: relation "system_config" does not exist" ``` ### Relevant log output ```shell Error getting user information from the server [API EXCEPTION] ApiException 404: {"message":"Cannot GET /api/user/me","error":"Not Found","statusCode":404} #0 UserApi.getMyUserInfo (package:openapi/api/user_api.dart:289) <asynchronous suspension> #1 AuthenticationNotifier.setSuccessLoginInfo (package:immich_mobile/providers/authentication.provider.dart:183) <asynchronous suspension> #2 LoginForm.build.login (package:immich_mobile/widgets/forms/login_form.dart:156) <asynchronous suspension> ``` ### Additional information Starting with a fresh database (empty postgres path) resolves the issue, but obviously not preferable.
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Reference: immich-app/immich#3243
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