[BUG] Videos disappeared from the app but still exist on webui with latest update #317

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opened 2026-02-04 19:36:48 +03:00 by OVERLORD · 1 comment
Owner

Originally created by @Thormir84 on GitHub (Sep 19, 2022).

Describe the bug
After the last update (app + server), all videos disappeared from the android app but still exist on webui.
When the app is open, the backup process start and all videos are in queue for a new upload.

Task List

Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.

  • [V] I have read thoroughly the README setup and installation instructions.
  • [] I have included my docker-compose file.
  • [] I have included my redacted .env file.
  • [V] I have included information on my machine, and environment.
    Immagine 2022-09-19 102550

To Reproduce
Steps to reproduce the behavior:

  1. Update the server to 1.29.2 and the app to 1.29.1 build 43.
  2. Open the app.
  3. All photos are ok but all video disappeared.
  4. Go to backup settings and the upload of all the videos will start again.

Expected behavior
NULL

Screenshots
Screenshot_20220919-095104
Screenshot_20220919-095013
190978909-ffa1a9bc-ef43-4f1e-8cb1-a81bdd7a9c62
Screenshot_20220919-104913
Screenshot_20220919-110323

System

  • Phone OS [iOS, Android]: Android 12 with One UI 4.1 on Samsung Galaxy A53
  • Server Version: 1.29.2
  • Mobile App Version: 1.29.1 build 43

Additional context
NULL

Originally created by @Thormir84 on GitHub (Sep 19, 2022). **Describe the bug** After the last update (app + server), all videos disappeared from the android app but still exist on webui. When the app is open, the backup process start and all videos are in queue for a new upload. **Task List** *Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.* - [V] I have read thoroughly the README setup and installation instructions. - [\] I have included my `docker-compose` file. - [\] I have included my redacted `.env` file. - [V] I have included information on my machine, and environment. ![Immagine 2022-09-19 102550](https://user-images.githubusercontent.com/88670732/190978868-90e82410-d59a-4f52-8038-3d542c0021af.jpg) **To Reproduce** Steps to reproduce the behavior: 1. Update the server to 1.29.2 and the app to 1.29.1 build 43. 2. Open the app. 3. All photos are ok but all video disappeared. 4. Go to backup settings and the upload of all the videos will start again. **Expected behavior** NULL **Screenshots** ![Screenshot_20220919-095104](https://user-images.githubusercontent.com/88670732/190978898-d3664884-299c-4d72-a50e-3c65a65d5aae.jpg) ![Screenshot_20220919-095013](https://user-images.githubusercontent.com/88670732/190978904-e09588b8-75e3-42c3-ac29-fbda856b8934.jpg) ![190978909-ffa1a9bc-ef43-4f1e-8cb1-a81bdd7a9c62](https://user-images.githubusercontent.com/88670732/190983377-b26b5ad3-6b1e-409f-8403-fc446c857488.jpg) ![Screenshot_20220919-104913](https://user-images.githubusercontent.com/88670732/190982032-d1c1f7f1-fefe-4c4f-a097-213c9ededd49.jpg) ![Screenshot_20220919-110323](https://user-images.githubusercontent.com/88670732/190984298-04cee081-7f87-4325-a94f-81cb8150b3ac.jpg) **System** - Phone OS [iOS, Android]: Android 12 with One UI 4.1 on Samsung Galaxy A53 - Server Version: 1.29.2 - Mobile App Version: 1.29.1 build 43 **Additional context** NULL
Author
Owner

@alextran1502 commented on GitHub (Sep 19, 2022):

Fix in #724

@alextran1502 commented on GitHub (Sep 19, 2022): Fix in #724
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Reference: immich-app/immich#317