Photos backed up on the background are displayed as not uploaded #3027

Closed
opened 2026-02-05 07:29:29 +03:00 by OVERLORD · 11 comments
Owner

Originally created by @mio-19 on GitHub (Apr 28, 2024).

The bug

My recent photos and videos have been processed by background backup. But they appear to be local only on the app even after refreshing.
Screenshot_20240428_210205
Screenshot_20240428_210307
These two screenshots are processed by foreground backup and they also have incorrect state.
Screenshot_20240428_210354
Screenshot_20240428_210404

Log
Immich_log_2024-04-28T210814.712809.log

The OS that Immich Server is running on

Arch

Version of Immich Server

1.102.3

Version of Immich Mobile App

1.102.2 Android

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

https://github.com/immich-app/immich/releases/download/v1.102.3/docker-compose.yml

Your .env content

https://github.com/immich-app/immich/releases/download/v1.102.3/example.env

Reproduction steps

1. Enable foreground and background backup
2. Take photos 
3. See the error
...

Relevant log output

No response

Additional information

No response

Originally created by @mio-19 on GitHub (Apr 28, 2024). ### The bug My recent photos and videos have been processed by background backup. But they appear to be local only on the app even after refreshing. ![Screenshot_20240428_210205](https://github.com/immich-app/immich/assets/57285379/87d0aac3-7efd-4409-87d0-1ef9a65b6a72) ![Screenshot_20240428_210307](https://github.com/immich-app/immich/assets/57285379/10f134cd-af17-40f9-9b94-359bdd819549) These two screenshots are processed by foreground backup and they also have incorrect state. ![Screenshot_20240428_210354](https://github.com/immich-app/immich/assets/57285379/d2d20abb-cb2b-4ddc-a24e-8ff95d25c258) ![Screenshot_20240428_210404](https://github.com/immich-app/immich/assets/57285379/0271df09-97fe-4339-8cf6-0064d8604d1b) Log [Immich_log_2024-04-28T210814.712809.log](https://github.com/immich-app/immich/files/15142232/Immich_log_2024-04-28T210814.712809.log) ### The OS that Immich Server is running on Arch ### Version of Immich Server 1.102.3 ### Version of Immich Mobile App 1.102.2 Android ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML https://github.com/immich-app/immich/releases/download/v1.102.3/docker-compose.yml ``` ### Your .env content ```Shell https://github.com/immich-app/immich/releases/download/v1.102.3/example.env ``` ### Reproduction steps ```bash 1. Enable foreground and background backup 2. Take photos 3. See the error ... ``` ### Relevant log output _No response_ ### Additional information _No response_
Author
Owner

@thomasss02 commented on GitHub (Apr 28, 2024):

This happens to me too
To see the status of the backup I had to logout and re-login

@thomasss02 commented on GitHub (Apr 28, 2024): This happens to me too To see the status of the backup I had to logout and re-login
Author
Owner

@johnvanham commented on GitHub (Apr 28, 2024):

Same problem for me with same versions. Logging out and back in as suggested by @thomasss02 fixed it for me as well.

@johnvanham commented on GitHub (Apr 28, 2024): Same problem for me with same versions. Logging out and back in as suggested by @thomasss02 fixed it for me as well.
Author
Owner

@thomasss02 commented on GitHub (Apr 29, 2024):

In addition, when you try to add an asset (with the wrong backup status) to an album it says the asset hasn't been backed up yet.

@thomasss02 commented on GitHub (Apr 29, 2024): In addition, when you try to add an asset (with the wrong backup status) to an album it says the asset hasn't been backed up yet.
Author
Owner

@Tyree commented on GitHub (Apr 29, 2024):

Same here...
For the past couple weeks the Android app shows none of the latest photos have been uploaded (cloud icon with a line through it). But if I look on the web, the photos have been uploaded. In the backup setting on the app, the Total and Backup numbers have been in-sync for months, but now Total is 7374 and Backup is 7428. I stay on top of the updates as they come out. Just updated to version 1.102.3.
Logging out and back in fixed it, but as soon as I took more photos, it did it again.

Also the photos show on the wrong days. Photos from 4/27 are listed under 4/25 and photos from 4/28 are listed under 4/27. (Only on Android app - on the web it's correct) - I know this is another documented issue.

@Tyree commented on GitHub (Apr 29, 2024): Same here... For the past couple weeks the Android app shows none of the latest photos have been uploaded (cloud icon with a line through it). But if I look on the web, the photos have been uploaded. In the backup setting on the app, the Total and Backup numbers have been in-sync for months, but now Total is 7374 and Backup is 7428. I stay on top of the updates as they come out. Just updated to version 1.102.3. Logging out and back in fixed it, but as soon as I took more photos, it did it again. Also the photos show on the wrong days. Photos from 4/27 are listed under 4/25 and photos from 4/28 are listed under 4/27. (Only on Android app - on the web it's correct) - I know this is another documented issue.
Author
Owner

@alextran1502 commented on GitHub (Apr 29, 2024):

Will be fixed in #9149

@alextran1502 commented on GitHub (Apr 29, 2024): Will be fixed in #9149
Author
Owner

@mio-19 commented on GitHub (May 11, 2024):

Will be fixed in #9149

I am still having this issue on 1.103.1

@mio-19 commented on GitHub (May 11, 2024): > Will be fixed in #9149 I am still having this issue on 1.103.1
Author
Owner

@thomasss02 commented on GitHub (May 12, 2024):

Will be fixed in #9149

I am still having this issue on 1.103.1

Also for me with version v1.103.1

@thomasss02 commented on GitHub (May 12, 2024): > > Will be fixed in #9149 > > I am still having this issue on 1.103.1 Also for me with version v1.103.1
Author
Owner

@Tyree commented on GitHub (May 12, 2024):

Will be fixed in #9149

I am still having this issue on 1.103.1

Same here. Definitely not fixed.

@Tyree commented on GitHub (May 12, 2024): > > Will be fixed in #9149 > > I am still having this issue on 1.103.1 Same here. Definitely not fixed.
Author
Owner

@Thoroslives commented on GitHub (May 14, 2024):

Yes i am as well. Same issue latest release. Not fixed

@Thoroslives commented on GitHub (May 14, 2024): Yes i am as well. Same issue latest release. Not fixed
Author
Owner

@Tyree commented on GitHub (May 14, 2024):

1.105 seems to have fixed it. All the cloud icon overlays have checks in them. Even when I take a new photo.
Thanks! @alextran1502 et al! :-)

@Tyree commented on GitHub (May 14, 2024): 1.105 seems to have fixed it. All the cloud icon overlays have checks in them. Even when I take a new photo. Thanks! @alextran1502 et al! :-)
Author
Owner

@ghost commented on GitHub (Jun 1, 2024):

Still facing the same issue running version 1.105. Doing something wrong?

@ghost commented on GitHub (Jun 1, 2024): Still facing the same issue running version 1.105. Doing something wrong?
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Reference: immich-app/immich#3027