immich-app/immich
1
0
Fork 0
mirror of https://github.com/immich-app/immich.git synced 2026-02-05 00:30:57 +03:00
Code Issues 25 Packages Projects Releases 10 Wiki Activity

Assets (mostly) fail to upload on iOS #2869

New Issue
Closed
opened 2026-02-05 07:08:03 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 07:08:03 +03:00
Owner
Copy Link

Originally created by @awlsring on GitHub (Apr 12, 2024).

The bug

I'm having a strange issue with my instance.

Awhile back, my asset upload process on my iPhone 15 Pro started silently failing. Rather than throwing an error, I would see the upload status bar progress to the end, then move on to the next despite the asset not getting uploaded. However, some assets will occasionally upload. These tend to be screenshots and not images created by the camera.

This is not specific to my user. I have created numerous users and logged in on my device and attempt upload, all showing the same behavior. This includes successfully uploading on the same images.

This is not specific to a folder, and changing from recents to favorites produces the same error.

This is specific to my instance. I created a new instance to validate upload from my same device, and I was able to upload all files.

I verified my original account can upload images by logging into it on another device (A several years old Android) and was able to upload.

My partner is also on my instance with an iPhone 14 Pro and is able to upload everything successfully.

While attempting to troubleshoot, I have tried...

  • Reinstalling the app
  • Reinstalling the app with a power cycle inbetween
  • Reinstalling the app, with power cycle, with a new user

I have set the finest logging and am not seeing anything relevant in the logs. Examining the server logs on DEBUG mode, I see no errors being posted.

I'm not sure how to proceed further, so any advice is appreciated!

The OS that Immich Server is running on

Ubuntu on K3s

Version of Immich Server

v1.101.0

Version of Immich Mobile App

v1.101.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

I use K3S

Your .env content

not .env, but env vars I pass to sever deployment

│     Environment:                                                                                                                                                                                                   │
│       UPLOAD_LOCATION:                 ./library                                                                                                                                                                   │
│       DB_HOSTNAME:                     immich-app-postgres-service-c8de0146                                                                                                                                        │
│       DB_USERNAME:                     immich                                                                                                                                                                      │
│       DB_DATABASE_NAME:                immich                                                                                                                                                                      │
│       DB_PORT:                         5432                                                                                                                                                                        │
│       DB_PASSWORD:                     <set to the key 'DATABASE_PASSWORD' in secret 'immich-database-password'>  Optional: false                                                                                  │
│       POSTGRES_PASSWORD:               <set to the key 'DATABASE_PASSWORD' in secret 'immich-database-password'>  Optional: false                                                                                  │
│       IMMICH_MACHINE_LEARNING_URL:     http://immich-app-machine-learning-service-c858f540:3003                                                                                                                    │
│       PUBLIC_IMMICH_SERVER_URL:        -                                                                                                                                                  │
│       REDIS_HOSTNAME:                  immich-app-redis-service-c85a9ac1                                                                                                                                           │
│       LOG_LEVEL:                       debug                                                                                                                                                                       │
│       MACHINE_LEARNING_EAGER_STARTUP:  false

Reproduction steps

1. Allow asset upload to upload

Additional information

No response

Originally created by @awlsring on GitHub (Apr 12, 2024). ### The bug I'm having a strange issue with my instance. Awhile back, my asset upload process on my iPhone 15 Pro started silently failing. Rather than throwing an error, I would see the upload status bar progress to the end, then move on to the next despite the asset not getting uploaded. However, some assets will occasionally upload. These tend to be screenshots and not images created by the camera. This is not specific to my user. I have created numerous users and logged in on my device and attempt upload, all showing the same behavior. This includes successfully uploading on the same images. This is not specific to a folder, and changing from recents to favorites produces the same error. This is specific to my instance. I created a new instance to validate upload from my same device, and I was able to upload all files. I verified my original account can upload images by logging into it on another device (A several years old Android) and was able to upload. My partner is also on my instance with an iPhone 14 Pro and is able to upload everything successfully. While attempting to troubleshoot, I have tried... - Reinstalling the app - Reinstalling the app with a power cycle inbetween - Reinstalling the app, with power cycle, with a new user I have set the finest logging and am not seeing anything relevant in the logs. Examining the server logs on DEBUG mode, I see no errors being posted. I'm not sure how to proceed further, so any advice is appreciated! ### The OS that Immich Server is running on Ubuntu on K3s ### Version of Immich Server v1.101.0 ### Version of Immich Mobile App v1.101.0 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML I use K3S ``` ### Your .env content ```Shell not .env, but env vars I pass to sever deployment │ Environment: │ │ UPLOAD_LOCATION: ./library │ │ DB_HOSTNAME: immich-app-postgres-service-c8de0146 │ │ DB_USERNAME: immich │ │ DB_DATABASE_NAME: immich │ │ DB_PORT: 5432 │ │ DB_PASSWORD: <set to the key 'DATABASE_PASSWORD' in secret 'immich-database-password'> Optional: false │ │ POSTGRES_PASSWORD: <set to the key 'DATABASE_PASSWORD' in secret 'immich-database-password'> Optional: false │ │ IMMICH_MACHINE_LEARNING_URL: http://immich-app-machine-learning-service-c858f540:3003 │ │ PUBLIC_IMMICH_SERVER_URL: - │ │ REDIS_HOSTNAME: immich-app-redis-service-c85a9ac1 │ │ LOG_LEVEL: debug │ │ MACHINE_LEARNING_EAGER_STARTUP: false ``` ### Reproduction steps ```bash 1. Allow asset upload to upload ``` ### Additional information _No response_
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
accessibility
changelog:enhancement
changelog:security
changelog:skip
changelog:translation
cli
date-time
documentation
external-library
format
good first issue
needs-answer
nice to have
sharing
tech-debt
📱mobile
🖥️web
🗄️server
🧠machine-learning
No Label
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
OVERLORD
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: immich-app/immich#2869
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?