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Code Issues 27 Packages Projects Releases 10 Wiki Activity

Some Videos in Web-Viewer only plays audio #2727

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opened 2026-02-05 06:55:59 +03:00 by OVERLORD · 4 comments
OVERLORD commented 2026-02-05 06:55:59 +03:00
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Originally created by @DeltaTango69 on GitHub (Apr 1, 2024).

The bug

In Chrome suddenly some videos are not playing. Only audio is to hear. On Android mobile there is no problem.

immich_server | at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)] Error: write EPIPE
immich_server | [Nest] 7 - 04/01/2024, 6:56:51 PM WARN [ExpressAdapter] Content-Type doesn't match Reply body, you might need a custom ExceptionFilter for non-JSON responses
immich_server | [Nest] 7 - 04/01/2024, 6:56:51 PM WARN [ExpressAdapter] Content-Type doesn't match Reply body, you might need a custom ExceptionFilter for non-JSON responses
immich_server | [Nest] 7 - 04/01/2024, 6:56:52 PM ERROR [Error: write EPIPE
immich_server | at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)] Failed to serve file
immich_server | [Nest] 7 - 04/01/2024, 6:56:52 PM ERROR [Error: write EPIPE
immich_server | at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)] Error: write EPIPE
immich_server | [Nest] 7 - 04/01/2024, 6:56:59 PM ERROR [Error: write EPIPE
immich_server | at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)] Failed to serve file
immich_server | [Nest] 7 - 04/01/2024, 6:56:59 PM ERROR [Error: write EPIPE
immich_server | at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)] Error: write EPIPE

Mediainfo:
Allgemein
Vollständiger Name : V:\2010\10_06_20_Am_Duempel\20100620(154047).mp4
Format : MPEG-4
Format-Profil : Base Media
Codec-ID : isom (isom/iso2/mp41)
Dateigröße : 520 KiB
Dauer : 2s 137 ms
Modus der Gesamtbitrate : variabel
Gesamte Bitrate : 1 993 kb/s
Bildwiederholungsrate : 25,000 FPS
Aufnahmedatum : 2010-06-20T15:40:47+0200
Kodierungs-Datum : 2010-06-20 13:40:47 UTC
Tagging-Datum : 2010-06-20 13:40:47 UTC
Kodierendes Programm : Lavf53.31.100

Video
ID : 1
Format : MPEG-4 Visual
Format-Profil : Advanced Simple@L1
Format-Einstellungen : BVOP
Format-Einstellungen für BVOP : Ja
Format-Einstellungen für Qpel : Nein
Format-Einstellungen für GMC : Keine warppoints
Format-Einstellungen für Matrix : Default (H.263)
Codec-ID : mp4v-20
Dauer : 2s 80 ms
Bitraten-Modus : variabel
Bitrate : 1 888 kb/s
maximale Bitrate : 5 000 kb/s
Breite : 1 280 Pixel
Höhe : 720 Pixel
Bildseitenverhältnis : 16:9
Modus der Bildwiederholungsrate : konstant
Bildwiederholungsrate : 25,000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scantyp : progressiv
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.082
Stream-Größe : 479 KiB (92%)
verwendete Encoder-Bibliothek : Lavc53.60.100
Kodierungs-Datum : 2010-06-20 13:40:47 UTC
Tagging-Datum : 2010-06-20 13:40:47 UTC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec-ID : mp4a-40-2
Dauer : 2s 137 ms
Bitraten-Modus : konstant
Bitrate : 132 kb/s
Kanäle : 2 Kanäle
Channel layout : L R
Samplingrate : 44,1 kHz
Bildwiederholungsrate : 43,066 FPS (1024 SPF)
Compression mode : Lossy
Stream-Größe : 34,5 KiB (7%)
Default : Ja
Alternate group : 1
Kodierungs-Datum : 2010-06-20 13:40:47 UTC
Tagging-Datum : 2010-06-20 13:40:47 UTC

https://github.com/immich-app/immich/assets/82575543/19e49576-99aa-4aba-8e35-1b4c3564121b

The OS that Immich Server is running on

Windows 11

Version of Immich Server

V1.100.0

Version of Immich Mobile App

V1.100.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

irrelevant

Your .env content

irrelevant

Reproduction steps

1.
2.
3.
...

Additional information

No response

Originally created by @DeltaTango69 on GitHub (Apr 1, 2024). ### The bug In Chrome suddenly some videos are not playing. Only audio is to hear. On Android mobile there is no problem. immich_server | at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)] Error: write EPIPE immich_server | [Nest] 7 - 04/01/2024, 6:56:51 PM WARN [ExpressAdapter] Content-Type doesn't match Reply body, you might need a custom ExceptionFilter for non-JSON responses immich_server | [Nest] 7 - 04/01/2024, 6:56:51 PM WARN [ExpressAdapter] Content-Type doesn't match Reply body, you might need a custom ExceptionFilter for non-JSON responses immich_server | [Nest] 7 - 04/01/2024, 6:56:52 PM ERROR [Error: write EPIPE immich_server | at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)] Failed to serve file immich_server | [Nest] 7 - 04/01/2024, 6:56:52 PM ERROR [Error: write EPIPE immich_server | at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)] Error: write EPIPE immich_server | [Nest] 7 - 04/01/2024, 6:56:59 PM ERROR [Error: write EPIPE immich_server | at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)] Failed to serve file immich_server | [Nest] 7 - 04/01/2024, 6:56:59 PM ERROR [Error: write EPIPE immich_server | at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)] Error: write EPIPE Mediainfo: Allgemein Vollständiger Name : V:\2010\10_06_20_Am_Duempel\20100620(154047).mp4 Format : MPEG-4 Format-Profil : Base Media Codec-ID : isom (isom/iso2/mp41) Dateigröße : 520 KiB Dauer : 2s 137 ms Modus der Gesamtbitrate : variabel Gesamte Bitrate : 1 993 kb/s Bildwiederholungsrate : 25,000 FPS Aufnahmedatum : 2010-06-20T15:40:47+0200 Kodierungs-Datum : 2010-06-20 13:40:47 UTC Tagging-Datum : 2010-06-20 13:40:47 UTC Kodierendes Programm : Lavf53.31.100 Video ID : 1 Format : MPEG-4 Visual Format-Profil : Advanced Simple@L1 Format-Einstellungen : BVOP Format-Einstellungen für BVOP : Ja Format-Einstellungen für Qpel : Nein Format-Einstellungen für GMC : Keine warppoints Format-Einstellungen für Matrix : Default (H.263) Codec-ID : mp4v-20 Dauer : 2s 80 ms Bitraten-Modus : variabel Bitrate : 1 888 kb/s maximale Bitrate : 5 000 kb/s Breite : 1 280 Pixel Höhe : 720 Pixel Bildseitenverhältnis : 16:9 Modus der Bildwiederholungsrate : konstant Bildwiederholungsrate : 25,000 FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scantyp : progressiv Compression mode : Lossy Bits/(Pixel*Frame) : 0.082 Stream-Größe : 479 KiB (92%) verwendete Encoder-Bibliothek : Lavc53.60.100 Kodierungs-Datum : 2010-06-20 13:40:47 UTC Tagging-Datum : 2010-06-20 13:40:47 UTC Audio ID : 2 Format : AAC LC Format/Info : Advanced Audio Codec Low Complexity Codec-ID : mp4a-40-2 Dauer : 2s 137 ms Bitraten-Modus : konstant Bitrate : 132 kb/s Kanäle : 2 Kanäle Channel layout : L R Samplingrate : 44,1 kHz Bildwiederholungsrate : 43,066 FPS (1024 SPF) Compression mode : Lossy Stream-Größe : 34,5 KiB (7%) Default : Ja Alternate group : 1 Kodierungs-Datum : 2010-06-20 13:40:47 UTC Tagging-Datum : 2010-06-20 13:40:47 UTC https://github.com/immich-app/immich/assets/82575543/19e49576-99aa-4aba-8e35-1b4c3564121b ### The OS that Immich Server is running on Windows 11 ### Version of Immich Server V1.100.0 ### Version of Immich Mobile App V1.100.0 ### Platform with the issue - [ ] Server - [X] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML irrelevant ``` ### Your .env content ```Shell irrelevant ``` ### Reproduction steps ```bash 1. 2. 3. ... ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 06:56:09 +03:00
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@alextran1502 commented on GitHub (Apr 1, 2024):

Do you have transcoding disabled? Can you post your video transcoding options and configuration?

@alextran1502 commented on GitHub (Apr 1, 2024): Do you have transcoding disabled? Can you post your video transcoding options and configuration?
OVERLORD commented 2026-02-05 06:56:12 +03:00
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@DeltaTango69 commented on GitHub (Apr 1, 2024):

Yes transcoding is disabled. It works before?

@DeltaTango69 commented on GitHub (Apr 1, 2024): Yes transcoding is disabled. It works before?
OVERLORD commented 2026-02-05 06:56:20 +03:00
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@alextran1502 commented on GitHub (Apr 1, 2024):

Yes transcoding is disabled. It works before?

I don't think so. Perhaps some codecs get supported on certain browsers, if you don't have transcoding enabled, the support won't be guaranteed across different browsers

@alextran1502 commented on GitHub (Apr 1, 2024): > Yes transcoding is disabled. It works before? I don't think so. Perhaps some codecs get supported on certain browsers, if you don't have transcoding enabled, the support won't be guaranteed across different browsers
OVERLORD commented 2026-02-05 06:56:23 +03:00
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@DeltaTango69 commented on GitHub (Apr 2, 2024):

The problem was the old h.263 codec. I have converted to the newer avc, no there is no problem. But I could have sworn that the videos used to run? But they don't work in Edge either, strange? Thank you for your support! :-)

@DeltaTango69 commented on GitHub (Apr 2, 2024): The problem was the old h.263 codec. I have converted to the newer avc, no there is no problem. But I could have sworn that the videos used to run? But they don't work in Edge either, strange? Thank you for your support! :-)
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Reference: immich-app/immich#2727
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