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Opening panorama image as shared link displays "Failed to load asset" (asset actually loads) #2623

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opened 2026-02-05 06:21:53 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 06:21:53 +03:00
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Originally created by @mezakos on GitHub (Mar 19, 2024).

The bug

When I share a 360 (equirectangular) image a message says "Failed to load asset" if the shared link is opened. Otherwise the 360 image can be viewed with no issue.

Test image:
53591515064_138ff73379_k-fixed

The OS that Immich Server is running on

ARM64 Ubuntu Docker

Version of Immich Server

1.98.2

Version of Immich Mobile App

1.98.2build44

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - stack.env
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.yml
    #   service: hwaccel
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - stack.env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - stack.env
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:80cc8518800438c684a53ed829c621c94afd1087aaeb59b0d4343ed3e7bcf6c5
    restart: always

  database:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    env_file:
      - stack.env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

volumes:
  pgdata:
  model-cache:

Your .env content

UPLOAD_LOCATION=/portainer/Photos
IMMICH_VERSION=release
DB_PASSWORD=NotTheRealPassword123
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich_redis

Reproduction steps

1. Upload a 360 image
2. Share the image
3. Open the generated share link

Additional information

No response

Originally created by @mezakos on GitHub (Mar 19, 2024). ### The bug When I share a 360 (equirectangular) image a message says "Failed to load asset" if the shared link is opened. Otherwise the 360 image can be viewed with no issue. Test image: ![53591515064_138ff73379_k-fixed](https://github.com/immich-app/immich/assets/12174199/7e5f66d5-ff30-48dc-b0b7-1f42f0bec3d0) ### The OS that Immich Server is running on ARM64 Ubuntu Docker ### Version of Immich Server 1.98.2 ### Version of Immich Mobile App 1.98.2build44 ### Platform with the issue - [X] Server - [ ] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "immich" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - stack.env depends_on: - redis - database restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.yml # service: hwaccel command: [ "start.sh", "microservices" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - stack.env depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} volumes: - model-cache:/cache env_file: - stack.env restart: always redis: container_name: immich_redis image: redis:6.2-alpine@sha256:80cc8518800438c684a53ed829c621c94afd1087aaeb59b0d4343ed3e7bcf6c5 restart: always database: container_name: immich_postgres image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 env_file: - stack.env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - pgdata:/var/lib/postgresql/data restart: always volumes: pgdata: model-cache: ``` ### Your .env content ```Shell UPLOAD_LOCATION=/portainer/Photos IMMICH_VERSION=release DB_PASSWORD=NotTheRealPassword123 DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis ``` ### Reproduction steps ```bash 1. Upload a 360 image 2. Share the image 3. Open the generated share link ``` ### Additional information _No response_
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Reference: immich-app/immich#2623
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