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Code Issues 11 Packages Projects Releases 10 Wiki Activity

[BUG] Backup process loses progress when phone sleeps #255

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opened 2026-02-04 19:04:33 +03:00 by OVERLORD · 4 comments
OVERLORD commented 2026-02-04 19:04:33 +03:00
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Originally created by @godismyjudge95 on GitHub (Sep 6, 2022).

Describe the bug
Backup process loses progress, restarts, and resets the counters when the phone goes to sleep.

Task List

Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.

  • I have read thoroughly the README setup and installation instructions.
  • I have included my docker-compose file. - latest docker-compose file from git
  • I have included my redacted .env file. - no special .env or environment variables
  • I have included information on my machine, and environment. - Docker compose setup, on Synology NAS, with NGINX reverse proxy in front

To Reproduce
Steps to reproduce the behavior:

  1. Install an the Immich app - in my case 1.27
  2. Setup the backup and let the backup process complete entirely
  3. Uninstall the Immich app
  4. Install the Immich app again
  5. Setup the backup process in the exact same way
  6. While on the backup screen take note of the remainder number
  7. Wait until a few items have uploaded
  8. Turn off the phone's screen (using power button or let the phone go to sleep)
  9. Wake the phone and unlock to go back to the same backup screen
  10. This time the remainder number will jump back up to some higher number and the backup process will restart on media that has already been uploaded

Expected behavior
Immich should be able to remember it's spot regardless of whether the phone goes to sleep. Also

System

  • Phone OS [iOS, Android]: Android 13
  • Server Version: 1.27.0
  • Mobile App Version: 1.27.0 build.37

Additional context
I have a feeling the key to this is that I uninstalled the app and re-installed it. Something about the de-duplication/upload progress I think is not saving when re-initializing the local app database.

Originally created by @godismyjudge95 on GitHub (Sep 6, 2022). **Describe the bug** Backup process loses progress, restarts, and resets the counters when the phone goes to sleep. **Task List** *Please complete the task list below. We need this information to help us reproduce the bug or point out problems in your setup. You are not providing enough info may delay our effort to help you.* - [x] I have read thoroughly the README setup and installation instructions. - [x] I have included my `docker-compose` file. - latest docker-compose file from git - [x] I have included my redacted `.env` file. - no special .env or environment variables - [x] I have included information on my machine, and environment. - Docker compose setup, on Synology NAS, with NGINX reverse proxy in front **To Reproduce** Steps to reproduce the behavior: 1. Install an the Immich app - in my case 1.27 2. Setup the backup and let the backup process complete entirely 3. Uninstall the Immich app 4. Install the Immich app again 5. Setup the backup process in the exact same way 6. While on the backup screen take note of the remainder number 7. Wait until a few items have uploaded 8. Turn off the phone's screen (using power button or let the phone go to sleep) 9. Wake the phone and unlock to go back to the same backup screen 10. This time the remainder number will jump back up to some higher number and the backup process will restart on media that has already been uploaded **Expected behavior** Immich should be able to remember it's spot regardless of whether the phone goes to sleep. Also **System** - Phone OS [iOS, Android]: `Android 13` - Server Version: `1.27.0` - Mobile App Version: `1.27.0 build.37` **Additional context** I have a feeling the key to this is that I uninstalled the app and re-installed it. Something about the de-duplication/upload progress I think is not saving when re-initializing the local app database.
OVERLORD commented 2026-02-04 19:04:56 +03:00
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@alextran1502 commented on GitHub (Sep 7, 2022):

Here is my guess, since you are installing from the APK, the device ID might change upon installation (I know it sounds weird, but there are such things). Since the device ID is used to perform the operation of finding the photos/videos that have not been presented in the database, different device IDs will cause this bug.

Can you try the new version of the app from the Google Play store when it is released?

@alextran1502 commented on GitHub (Sep 7, 2022): Here is my guess, since you are installing from the APK, the device ID might change upon installation (I know it sounds weird, but there are such things). Since the device ID is used to perform the operation of finding the photos/videos that have not been presented in the database, different device IDs will cause this bug. Can you try the new version of the app from the Google Play store when it is released?
OVERLORD commented 2026-02-04 19:05:12 +03:00
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@godismyjudge95 commented on GitHub (Sep 7, 2022):

That make a lot of sense. Yes I will re-install from the app store once the update is out and try it out.

@godismyjudge95 commented on GitHub (Sep 7, 2022): That make a lot of sense. Yes I will re-install from the app store once the update is out and try it out.
OVERLORD commented 2026-02-04 19:05:24 +03:00
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@alextran1502 commented on GitHub (Sep 7, 2022):

The new version is released on the app store, can you help me check this issue and let me know if it still persists

@alextran1502 commented on GitHub (Sep 7, 2022): The new version is released on the app store, can you help me check this issue and let me know if it still persists
OVERLORD commented 2026-02-04 19:05:27 +03:00
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@alextran1502 commented on GitHub (Sep 10, 2022):

Closing as expected issue with installing the app from APK

@alextran1502 commented on GitHub (Sep 10, 2022): Closing as expected issue with installing the app from APK
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Reference: immich-app/immich#255
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